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Cleveland Airport Marriott

723 reviews
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Traveller (98)
Room & Suite (46)
Dining (10)
Overview
  • Excellent51%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Reviews (723)Write a Review
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346
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All reviewscleveland airportthe concierge loungenice hotelrental carfront desk staffbeautiful lobbythe shuttle driverfitness centerroom servicelobby barindoor poolup to daterooms were cleanbathroom doorwould definitely stay here againnice stayamp
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301 - 305 of 710 reviews
Reviewed 21 November 2014

Attached are pictures I took in my room. The sheets were ripped and tattered. The front desk was not friendly. There were no curtains or drapes on my window which was dirty. When my dinner came to $13.39 the waiter gave me change from $14.00....More

3  Thank Christie B
Response from Greg H, General Manager at Cleveland Airport MarriottResponded 26 November 2014

Thank you for taking the time to share your concerns regarding your stay at the Cleveland Airport Marriott. I would like to apologize for the negative experience that you had. Please be assured that I will follow up with the staff regarding the items you...More

Reviewed 20 November 2014

The staff at this hotel is exceptional. My team came through and hosted a banquet in one of their conference halls, and the staff here blew us away. Some how they just knew when we needed something and they were right there. They were also...More

Thank xeternalx
Reviewed 19 November 2014

There is nothing like winter travel, especially when one connects through Chicago! The one saving grace is your destination, especially if it is the airport Marriott, Cleveland, OH property. This hotel has some of the most hospitable and welcoming associates you could imagine or ask...More

Thank Phil S
Reviewed 17 November 2014

We visited the Cleveland Airport Marriott for one night, and had a nice stay. One of the things I noticed was that the employees were very accommodating & helpful. The check-in process was a bit long (waited in line 15 minutes) but they were accommodating...More

1  Thank TravelRocks55
Reviewed 13 November 2014

The manager and my waitress were both wonderful, but the restaurant cannot handle a busy night. I waited as long as I could for my order, I am now sitting in my room enjoying a nice can of tuna. The treadmills in the fitness room...More

1  Thank Midnightdiner
Response from Greg H, General Manager at Cleveland Airport MarriottResponded 16 November 2014

Thank you for taking the time to share your comments regarding your recent stay at the hotel. Such feedback is very important as we are always looking for ways to improve the guest experience. I am very sorry that the restaurant was not properly staffed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 90 - USD 232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cleveland
#8 Family Hotel in Cleveland
#9 Romantic Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 90 - USD 232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cleveland
#8 Family Hotel in Cleveland
#9 Romantic Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (98)
Room & Suite (46)
Dining (10)
Pool & Beach (5)
Hotel & Grounds (67)
Business Centre & Event Rooms (12)
Bathroom (8)
Family and Play Areas (1)
Questions & Answers
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JerTO
10 November 2016|
AnswerShow all 2 answers
Response from Juliana M | Reviewed this property |
yes but it is not the best
0
Votes
crazy8Ohio
7 November 2016|
AnswerShow all 6 answers
Response from Karen W | Reviewed this property |
No, but they shuttle to the airport. You can take the shuttle to the airport, then take the transit train into Tower City where the Jack Casino is located.
1
Vote
jmazur1947
11 June 2016|
AnswerShow all 4 answers
Response from Patrick C | Reviewed this property |
It's gated, under constant camera surveillance, and it's a large area. I parked there for two months with never a problem.
1
Vote
Room Tips
"We had a top floor room and it was nice."
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"Ask to be away from the elevator and on a high floor"
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"Marriott Rewards members receive free wi-fi when booking DIRECT with Marriott"
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"Wifi is free if you a Marriott Member, which cost nothing to be a memember"
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