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WoodSpring Suites Cleveland Airport

Traveller (16)
Room & Suite (19)
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Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
WoodSpring Suites Cleveland Airport is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available.
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Property amenities
Free Parking
Wheelchair Access
Public Wifi
Paid Wifi
Laundry Service
Self-Serve Laundry
Free Internet
Pets Allowed ( Dog / Pet Friendly )
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Room features
Kitchenette
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Suites
Smoking rooms available
Good to know
HOTEL STYLE
Budget
Business
HOTEL CLASS
Location
Full view
Getting there
Hopkins Intl Airport2 km
Burke Lakefront Airport17 km
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Nearby restaurants
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Nearby attractions
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Reviews (83)
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79 results
Traveller rating
38
11
8
5
17
Traveller type
Time of year
LanguageEnglish
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38
11
8
5
17
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All reviews an extended stay hotel needed a place to stay would stay again laundry furniture
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1 - 5 of 79 reviews
Reviewed 3 weeks ago via mobile

No one knows how to calculate and add to let you know what your final payment is. They double charge you and lock you out of your room for as little as 20.00 to pay! When you pay over. Manager doesn’t take calls and can’t...More

Thank Robert L
Response from Julia R, Guest Relations at WoodSpring Suites Cleveland AirportResponded 2 weeks ago

Thank you for taking the time to post a review. We're sorry that we did not meet your expectations during your stay. We are particularly sorry to hear that you did not experience our usual excellent customer service with timely assistance. About the amenities, we...More

Reviewed 21 September 2018 via mobile

Staff was never available, kept asking for my room cleaned. They don't clean rooms often. Towels weren't changed. You had to so it yourself again wasn't explained. Hands down worst experience ever!!!!More

Thank Jeromy B
Response from Julia R, Guest Relations at WoodSpring Suites Cleveland AirportResponded 24 September 2018

Thank you for sharing your review. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an...More

Reviewed 26 July 2018 via mobile

This was our second time staying at this Hotel. Our room was very clean the people who work the front desk for friendly and very helpful we required an accessible room and it was very efficient. The two negatives on this trip with a very...More

Thank Tina201157385
Response from Julia R, Guest Relations at WoodSpring Suites Cleveland AirportResponded 28 July 2018

Thank you for the thoughtful review. We’re so glad you found the accommodations pleasing but we’re sorry to hear about the key card issues and some disturbing noise you experienced during your stay. We apologize for the inconvenience this caused and look forward to welcoming...More

Reviewed 24 July 2018

I booked here because my flight were cancelled and I needed a place to stay. I don't use Uber or Lyft and when I need to get back to the airport I was told there was only one cab company to call. I called and...More

Thank M C
Response from Julia R, Guest Relations at WoodSpring Suites Cleveland AirportResponded 25 July 2018

Thank you for your review and feedback. We’re so glad you found the accommodations pleasing but we’re sorry to hear you were disappointed about the response from the cab company. We are glad this inconvenience did take away too much from your pleasant stay with...More

Reviewed 12 July 2018 via mobile

I spend more time in hotels than I do at home because of my position as national sales manager. This hotel, from the moment I walked in, stunk of disappointment and washed out dreams. This place is clearly a welfare hell-hole. Junkies and misfits roamed...More

2  Thank WClarke84
Response from Julia R, Guest Relaions at WoodSpring Suites Cleveland AirportResponded 19 July 2018

We are so disappointed to hear that you got a bad impression of our hotel during your stay. We are known for our affordable, clean, and comfortable rooms and we’re sorry that was not your experience. Thank you for your feedback and we wish you...More

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Questions & Answers
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Michael M
8 July 2018|
AnswerShow all 2 answers
Response from WoodSpringSupport | Property representative |
CLPJR2000 is correct - this is a "mixed" hotel so you may request (preference not guaranteed) your preferred room type at check-in.
0
Votes
Aramsey3121
13 September 2017|
Answer
Response from WoodSpringSupport | Property representative |
You'll see savings for a four-week rate over nightly or weekly rates but will still need to visit our site or call for rates and availability.
0
Votes
Aramsey3121
13 September 2017|
AnswerShow all 2 answers
Response from WoodSpringSupport | Property representative |
Rates change by room type, number of guests, dates of stay, and length of stay. Please visit our site or call our front desk for details.
1
Vote
Room Tips
"We stayed on the 2nd floor, because it was non-smoking."
Linda5689
29 Jul. 2017
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"play it by ear there all good"
surfdognorm
20 Aug. 2016
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"Best Views in town"
W3GSchrisg
19 Feb. 2016
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"We rented the room with the two beds for a family of five and with an extra bed, it worked fine for us."
E3426ERwilliamf
3 Dec. 2015
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PRICE RANGE
USD 50 - USD 81 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Value Place Cleveland/Hopkins Airport
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
120
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