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Hilton Garden Inn Cleveland Downtown

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Traveller (150)
Room & Suite (108)
Pool & Beach (23)
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Overview
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“progressive field”(260 reviews)
“front desk”(216 reviews)
“indians game”(95 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,638)
There are newer reviews for Hilton Garden Inn Cleveland Downtown
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1,613 results
Traveller rating
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549
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All reviewsprogressive fieldfront deskindians gameball parkbaseball stadiumbreakfast buffetshuttle serviceparking feedirectly across the streetrock and roll hallpool and hot tubfree shuttlesporting eventsjacobs fieldwithin walking distancestaff was very friendly and helpfulroom was clean and comfortable
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321 - 325 of 1,613 reviews
Reviewed 19 November 2016

Beautiful, clean rooms. Internet access is fast. Friendly and close to everything. I have been going here since they have opened. I have never had a bad experience and if something was not right, they would make it right. if you are there for Cleveland...More

Review collected in partnership with Hilton Garden Inn
Thank Martha A
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 22 November 2016

We appreciate your years of patronage. Also thank you for the very kind review.

Reviewed 18 November 2016

Great hotel very clean friendly staff upon check in and check out would highly recommend close to progressive field and Quicken loans Arena great location great food close by parking was easy right behind hotel

Review collected in partnership with Hilton Garden Inn
Thank joepQ340PK
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 20 November 2016

Thank you for the awesome review and for choosing to stay with us. Plenty of basketball season left so come back and catch a game. Go Cavs!

Reviewed 15 November 2016

I stayed overnight for a business meeting the next day. The hotel is quite clean and inviting. The rooms were very comfortable and clean. It is in a great location which is close to a lot of attractions and restaurants. The hotel staff were professional...More

Review collected in partnership with Hilton Garden Inn
Thank brianmB9015WB
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 18 November 2016

So glad you had a 5 STAR stay with us. We certainly appreciate your kind review. Thank you.

Reviewed 14 November 2016

I stay once a month at this hotel, and I rate it one of the friendliest of any hotel in my experience. I'm a Hilton Honors member, so breakfast is free, and I am always amazed at how friendly and helpful everyone is from check-in...More

Review collected in partnership with Hilton Garden Inn
Thank Mary K
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 16 November 2016

We sincerely appreciate your continued patronage and for this very kind review. See you again next month. :)

Reviewed 12 November 2016

This hotel is nice and clean and very close to many downtown attractions. Many Sports Venues, Great Food ~ Many shopping venues. Hotel is a little dated but advertised in the lobby that they are staring a renovation.

Review collected in partnership with Hilton Garden Inn
Thank Thomas F
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 13 November 2016

Yes, renovation has begun so please come back to see our new look. We are all very excited. Thank you for the review.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 139 - USD 347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
USD 139 - USD 347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
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Traveller (150)
Room & Suite (108)
Pool & Beach (23)
Dining (12)
Amenities (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Scott M
3 June 2018|
AnswerShow all 4 answers
Response from girlinpinkwaders | Reviewed this property |
We parked at the hotel and walked everywhere, however some in our group did get a hotel shuttle to a Cav's game. Awesome hotel... I would call them up and ask. They are very accomodating.
1
Vote
AlisonG1980
31 March 2018|
AnswerShow all 2 answers
Response from HGIClevelandDntwn | Property representative |
No we are sorry no shuttle from the airport. There are taxis outside the baggage claim area.
0
Votes
AlisonG1980
19 March 2018|
AnswerShow all 4 answers
Response from HGIClevelandDntwn | Property representative |
There is not. I f we have a room available at that time we will get in you at no additional charge. See you next month. Safe travels.
1
Vote
Room Tips
"The Suites are amazing!!"
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"If you aren't afraid of heights ask for a room on an upper floor"
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"Call early, with its location near sporting venues and CSU, it fills quickly!"
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"make sure that the bed is made when you come back from sighseeing"
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