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Hilton Garden Inn Cleveland Downtown

1,577 reviews
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Traveller (140)
Room & Suite (97)
Pool & Beach (23)
Overview
  • Excellent48%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
“progressive field”(255 reviews)
“front desk”(208 reviews)
“indians game”(94 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jan.30 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,577)Write a Review
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716
530
210
66
31
Show reviews that mention
All reviewsprogressive fieldfront deskindians gamebaseball stadiumbreakfast buffetshuttle serviceparking feedirectly across the streetrock and roll hallpool and hot tubwithin walking distancefree shuttlejacobs fieldsporting eventsroom keyroom was clean and comfortablenice stay
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271 - 275 of 1,553 reviews
Reviewed 20 October 2016

Everything we did was within a 20 minute drive. Hotel was clean, welcoming. Will definitely stay here again on future trips! Would have liked drapes to close fully, rather than the decorative drapes. First layer of drapes didn't quite cut it.

Review collected in partnership with Hilton Garden Inn
Thank Wanderluster6616
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 26 October 2016

Next time you stay with us we will have a new look in our guestrooms that include new drapes. So please stay again to experience and thank you for staying with us.

Reviewed 19 October 2016

I was here for a. Usiness trip and had 9 other co-workers with me. The staff was very friendly and the hotel for the most part was really clean. I had a nice view of Progressive Field and was able to walk to several places...More

Review collected in partnership with Hilton Garden Inn
Thank Rebecca A
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 26 October 2016

And we hope you do stay here again. Thank you for taking the time to type up such a nice review on your stay with us.

Reviewed 18 October 2016

We booked 2 rooms to go to an Indians post season game. The rooms were not cheap, but we liked the proximity to Progressive Field. You really can't beat the location if you are going to a ball game.. 5 minute walk. Parking was convenient,...More

1  Thank 148sandrac148
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 20 October 2016

Never like to hear someone will not be back. I can only tell you in my 9 years at this hotel we truly have had little to no issues in or around our part of town. Our full renovation begins next month which we are...More

Reviewed 18 October 2016

We loved Cleveland. We are Boston fans and went to see two Sox games and the Patriots play. No car needed! The stadiums are in walking distance. The people are friendly and all amenities are so much cheaper than in Boston. The Hilton was great....More

Thank flukesandfinds
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 20 October 2016

So glad you loved your stay in Cleveland. We enjoyed having all the Sox and Patriot fans in town and those staying with us. Please come back again.

Reviewed 17 October 2016

The room was run down, dirty sheets and ugly carpet. Looked like a condemned super 8. The staff was impressively useless in all my concerns, breakfast staff charges whatever they feel like arbitrarily. I wouldn't send your ex mother in law hereMore

Review collected in partnership with Hilton Garden Inn
Thank P8072KAthomass
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 19 October 2016

Our sincere apologizes you did not have a satisfactory stay. I would certainly like to speak with you directly on your issues should you have the time. As you can see from the many other reviews your stay with us was not the norm and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 99 - USD 214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Cleveland
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 99 - USD 214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Cleveland
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (140)
Room & Suite (97)
Pool & Beach (23)
Dining (14)
Hotel & Grounds (129)
Bathroom (9)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Kacci S
8 December 2017|
Answer
Response from kelrodjr | Reviewed this property |
Breakfast is NOT included with the price of the room. I believe breakfast it $12 a person. I would call to confirm price. Hope that helps.
1
Vote
keith j
6 December 2017|
AnswerShow all 4 answers
Response from trippedout1963 | Reviewed this property |
Hotel can address this question.
0
Votes
Earl M
18 October 2017|
AnswerShow all 3 answers
Response from HGIClevelandDntwn | Property representative |
Less than 10 minutes car ride.
0
Votes
Room Tips
"The high floor has a nice view!"
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"Our room was located in just the right place"
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"I presume x12 and X18 rooms flank the elevator so you may not want to stay in those if noise is a problem."
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"stadium side allows for city view."
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