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Hilton Garden Inn Cleveland Downtown

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Traveller (149)
Room & Suite (108)
Pool & Beach (23)
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Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“progressive field”(256 reviews)
“front desk”(214 reviews)
“indians game”(93 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,619)
There are newer reviews for Hilton Garden Inn Cleveland Downtown
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1,595 results
Traveller rating
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546
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Show reviews that mention
All reviewsprogressive fieldfront deskindians gameball parkbaseball stadiumbreakfast buffetparking feeshuttle servicedirectly across the streetrock and roll hallpool and hot tubfree shuttlesporting eventswithin walking distancejacobs fieldroom was clean and comfortablenice stay
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261 - 265 of 1,595 reviews
Reviewed 7 March 2017 via mobile

Very nice hotel! Check in was fast and the staff was super friendly and helpful. We came to town for a Cleveland Cavaliers game, and the hotel is located only about a half mile away from the arena. This made for a short walk to...More

Thank Sharell A
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded 19 March 2017

Thanks for sharing your experience. We're glad to hear you enjoyed our staff, location, and our cooked-to-order breakfast - a great way to start your day. We look forward to welcoming you back on your next trip to Cleveland!

Reviewed 7 March 2017

Great room, great meeting rooms, quality staff! Rooms are very clean, Bar staff friendly every time I visit. The breakfast is awesome! Fresh coffee available all day and cookies! Meeting rooms clean and comfortable. I am looking forward to come back again soon!

Review collected in partnership with Hilton Garden Inn
Thank K3081VXjohnk
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded 19 March 2017

Thanks for such a wonderful review. We're glad to hear you enjoyed every aspect of your stay. We look forward to welcoming you back soon!

Reviewed 7 March 2017

Everything was clean and as expected for a Hilton. The hotel was a close distance for walking to restaurants and sporting events. The online check in was also easy. I would stay at this hotel again when I'm the city.

Review collected in partnership with Hilton Garden Inn
Thank 499katrinap
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded 19 March 2017

Thanks for taking a moment to share your experience. We're glad you enjoyed your stay especially our digital check-in. We hope to see you again soon!

Reviewed 6 March 2017

There on a business trip. Hotel was under major renovations, but everything was clean and hotel staff made sure all of our needs were met. The food was excellent and the wait staff was extremely friendly. There was an issue finding my reservation, but Matt...More

Review collected in partnership with Hilton Garden Inn
Thank O273ZSmelm
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded 19 March 2017

Thanks for taking a moment to share your experience. We're glad to hear Matt was able to get everything sorted out with your reservation right away. It will be my pleasure to share your comments with Matt and the rest of our hotel staff. We...More

Reviewed 26 February 2017

Within walking distance to most everything downtown. They were doing a lot of updating. There was a lot of noise during the day from the construction. Overall it was a pleasurable stay. Kept getting disconnected from the wifi. The room was clean and the bathroom...More

Review collected in partnership with Hilton Garden Inn
Thank Mark C
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 28 February 2017

Our sincere apologizes for the noise from our renovation. Please know our renovation will be completed by mid-March. And yes, our room and their restrooms are all getting an update including our pool/spa, fitness center, meeting spaces and lobby. Very exciting time for us! Come...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 145 - USD 291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
USD 145 - USD 291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
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Traveller (149)
Room & Suite (108)
Pool & Beach (23)
Dining (12)
Amenities (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
AlisonG1980
31 March 2018|
AnswerShow all 2 answers
Response from HGIClevelandDntwn | Property representative |
No we are sorry no shuttle from the airport. There are taxis outside the baggage claim area.
0
Votes
AlisonG1980
19 March 2018|
AnswerShow all 4 answers
Response from HGIClevelandDntwn | Property representative |
There is not. I f we have a room available at that time we will get in you at no additional charge. See you next month. Safe travels.
1
Vote
marcarama
2 March 2018|
AnswerShow all 2 answers
Response from trippedout1963 | Reviewed this property |
Please contact the hotel.
0
Votes
Room Tips
"If you aren't afraid of heights ask for a room on an upper floor"
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"Call early, with its location near sporting venues and CSU, it fills quickly!"
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"make sure that the bed is made when you come back from sighseeing"
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"Ask for room with city view. otherwise you will have view of parking lot and the adjacent highway."
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