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Hilton Garden Inn Cleveland Downtown

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Traveller (149)
Room & Suite (108)
Pool & Beach (23)
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Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“progressive field”(256 reviews)
“front desk”(214 reviews)
“indians game”(93 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,619)
There are newer reviews for Hilton Garden Inn Cleveland Downtown
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Traveller rating
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546
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Show reviews that mention
All reviewsprogressive fieldfront deskindians gameball parkbaseball stadiumbreakfast buffetparking feeshuttle servicedirectly across the streetrock and roll hallpool and hot tubfree shuttlesporting eventswithin walking distancejacobs fieldroom was clean and comfortablenice stay
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11 - 15 of 1,595 reviews
Reviewed 4 weeks ago

This was our home away from home while being at The Cleveland Clinic. It is on the campus but the walk would be a little far for some of us older folk. They do have shuttle service running to the Clinic every 20 minutes, almost...More

Thank Sarabaylady2014
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 3 weeks ago

Thank you for sharing your experience with us, we are ecstatic that you feel the Hilton Garden Inn is your home away from home as this is what we strive for; to make our guests feel most comfortable. We look forward to giving you a...More

Reviewed 4 weeks ago

We stayed here because it’s walking distance to Progressive Field, and my husband always stays at Hilton properties. The property is old, and while it has all of the required amenities for a Hilton Garden Inn, the small stuff is where it really broke down....More

1  Thank Gsugru
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 4 weeks ago

Thank you for providing feedback on your most recent stay with us; I must apologize for the inconveniences you experienced, and we are very sorry that you were not satisfied with your guest room. We strive to extend the most comfortable stay possible to our...More

Reviewed 4 weeks ago

We arrived in the wee hours of the morning and were greeted by a very friendly staff member. The accommodations were excellent. The location is central to all of our destinations. The free shuttle was very convenient. Breakfast was exceptional with a surprising selection of...More

Review collected in partnership with Hilton Garden Inn
Thank Stephen P
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 3 weeks ago

We are very appreciative of your kind remarks, thank you for reviewing our property and sharing your experience. We look forward to your next visit with us.

Reviewed 5 weeks ago

This hotel was very nice with an excellent location near downtown Cleveland. It is also a very good value considering where it is located. The only downside was I was put in a handicap room even though I was not handicapped.More

Review collected in partnership with Hilton Garden Inn
Thank woody428
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 3 weeks ago

Thank you for sharing your experience with us, please accept our apologies for the room type you received. We do our best to accomodate our guests accordingly to room type chosen at booking, based upon availibility, we are at times unable to fulfull requests. We...More

Reviewed 18 April 2018

The room felt dirty. The ceilings had yellow and brown marks and the bathroom had so much dust in the vents. It was really gross. The rest of the hotel was nice and the staff was helpful. I just expect more from a Hilton in...More

Review collected in partnership with Hilton Garden Inn
Thank sphannon1
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 18 April 2018

Our sincere apologies. That is certainly not the norm at our hotel. Thank you for letting us know so we can correct which we will today.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 145 - USD 291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
USD 145 - USD 291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
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Traveller (149)
Room & Suite (108)
Pool & Beach (23)
Dining (12)
Amenities (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
AlisonG1980
31 March 2018|
AnswerShow all 2 answers
Response from HGIClevelandDntwn | Property representative |
No we are sorry no shuttle from the airport. There are taxis outside the baggage claim area.
0
Votes
AlisonG1980
19 March 2018|
AnswerShow all 4 answers
Response from HGIClevelandDntwn | Property representative |
There is not. I f we have a room available at that time we will get in you at no additional charge. See you next month. Safe travels.
1
Vote
marcarama
2 March 2018|
AnswerShow all 2 answers
Response from trippedout1963 | Reviewed this property |
Please contact the hotel.
0
Votes
Room Tips
"If you aren't afraid of heights ask for a room on an upper floor"
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"Call early, with its location near sporting venues and CSU, it fills quickly!"
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"make sure that the bed is made when you come back from sighseeing"
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"Ask for room with city view. otherwise you will have view of parking lot and the adjacent highway."
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