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Doubletree Cleveland Downtown / Lakeside

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Doubletree Cleveland Downtown \/ Lakeside
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1,880 Reviews from our TripAdvisor Community

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Showing 1,864: English reviews
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Rochester, New York
Reviewed yesterday NEW

Great hotel with incredibly friendly and helpful staff. Great pool which my daughter loved, it's huge, and the only complaint is the heating/cooling system in the room is loud, can't hear the tv loud, but the rooms were great, very clean, and we would definitely stay here again! Highly recommend.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kenneth G
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I have stayed at this hotel twice and is my prefered place to stay in Cleveland.The hotel has several amenities and benefits. The hotel itself is in a good location (walking distance to Rock and Roll Hall of Fame, First Energy stadium, restaurants, bars and CVS drug store if you forgot anything at home. Also Great Lakes Science Center, Bicentennial...

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Helpful?
Thank Patrick S
About Hotel's Favourite Review
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you so much for your kind words. We are pleased to hear that you enjoyed your experience with us and that we are your preferred hotel. We look forward to your next visit with us in the not so distant future. Thanks again!

Cleveland, Ohio
Reviewed yesterday NEW

Everything was great this time my only problem was the whirlpool. It was dirty and very dark. I took pictures to show you if needed. The staff was beautiful as always and professional. MS. Grey is the bomb and she's very concerned about are you a satisfy customers. The food was great hot but very busy. I love upstairs more,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 690natashap
Chicago, Illinois
Reviewed 2 days ago NEW

I'm a Hilton Honors member and stay almost exclusively in Hilton properties. This property is old. Carpeting is worn, everything is brown. Very little counter space in the bathroom. The light fixture was rusty, the towel bar was falling out of the wall and the drain in the tub was sluggish. There was a thick layer of dust in the...

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Helpful?
Thank MSH444
mzkrissyb, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your feedback. We are very sorry to hear that you were dissatisfied with your accommodations. We are continually working hard to improve in those areas that are displeasing to our guests. We do hope you give us another opportunity in the future to make it right.

Las Vegas, Nevada
Reviewed 4 days ago NEW

This is a great hotel if you want to attend the Rock and Roll hall of fame or a Browns football game or an Indians baseball game. You can walk to each place or they will shuttle you to each place! All are within a mile. Everyone was just as friendly as could be and loved to tell us the...

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Helpful?
Thank onecreativecat
Ohio, United States
Reviewed 5 days ago NEW

Nice enough people but oh my! Someone needs to clean this place. Trash and spills on the elevator floor. Dirty dishes left on our breakfast table from the previous customer. We had to eventually move them ourself. The mirror in our room had a date, finger drawn into the grime and dust from 2 weeks before. The floor of The...

Review collected in partnership with DoubleTree by Hilton
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Thank Ed V
Bradford, Pennsylvania
Reviewed 6 days ago NEW

My husband and I stayed here on a Hotwire deal in February. It was close enough to walk downtown, which we liked. We went to a game at the Q and they provided a shuttle to and from. Our room was very spacious and clean. The beds were comfortable as well. Everyone at the hotel was really nice, too. Would...

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Helpful?
Thank Ashlee B
Reviewed 1 week ago NEW

The front desk, housekeeping, etc are outstanding. All very warm, helpful, and efficient. The pool facility was clean and the exercise room was very well-equipped. The location and safe, abundant parking can't be beat. Curtis in the Executive Lounge is the best, always making guests feel comfortable. He always knew the drinks and snacks we wanted and remembered our interests.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Laura D
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your feedback. We are very pleased to hear that you enjoyed your overall experience. We will be sure to extend KUDOS to our executive lounge attendant for his outstanding service. Thanks again for your feedback and we hope to see you again soon

New York, NY, United States
Reviewed 1 week ago

This is a great hotel close to the Rock and Roll Hall of Fame and Lake. It could use some updating to compete with the newer Hilton down the road as it does look a bit dingy at first entering. Rooms were ok and standard. Other than cosmetic appearance, it was a great hotel with friendly staff and a good...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank veronicacX5816LQ
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to rate your experience with us. We are very pleased to hear that, overall, you enjoyed your overall experience with us. We are continually working hard to make improvements in those areas that are displeasing to our guests and we do hope that you give us another opportunity in the future. Thanks again for...

Cincinnati, OH
Reviewed 1 week ago

I stayed one night while in town for a conference in another part of town. There is self parking that is easy to access in a garage. Our room was quiet and clean. One plus is it stayed cool in the room, too. Easy to get to areas downtown from here. Plus there is a free shuttle service which we...

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Helpful?
Thank DavidandKim
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your feedback. We are very glad to hear that you enjoyed your entire experience with us. We look forward to your next visit with us in the not so distant.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more   less 

Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Region: United States > Ohio > Cleveland
Price Range: $178 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Hilton Hotels Direct, Cancelon, Orbitz, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your Doubletree Cleveland Downtown / Lakeside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio
Hotel Style:
#17 Romantic Hotel in Cleveland
#20 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Cleveland Downtown / Lakeside staff and other travellers.
16 questions
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Anchorage, Alaska
9 months ago
lake ozark.Mo.
7 months ago
Hong Kong
2 months ago
Ravenna, Ohio
Reston, Virginia

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Questions? Get answers from Doubletree Cleveland Downtown / Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room over looking the lake on a high floor.”
MSH444, 28 Apr 2017 | Read review
“Avoid the even number rooms!! They face a high rise!!”
V4756EQchrish, 19 Apr 2017 | Read review
“The rooms that face NE have a partial lake view. You have to be on Flr 4 or 5 and higher to get a lake view on the SW side.”
patricksK7670EX, 10 Apr 2017 | Read review
“Rooms on the outside near the parking garage seem to experience the sound of the train more vividly.”
968heatherw, 30 Mar 2017 | Read review
“The hotel is next to the road, so take a higher floor so you don't hear the street noise.”
Pauli_fw, 13 Mar 2017 | Read review
5 of 5