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Hampton Inn Cleveland Downtown

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Hampton Inn Cleveland Downtown
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1,253 Reviews from our TripAdvisor Community

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Showing 1,231: English reviews
Olive Hill, Kentucky
Reviewed 4 March 2016

Our room was clean and very quiet. The hotel is close to pretty much everything. The staff is helpful and friendly. They only have valet parking which is a little unhandy but I guess most downtown hotels in big cites do. We would stay here again.

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Helpful?
Thank Patiodadio
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Patiodadio, I'm glad you enjoyed our clean accommodations, friendly staff and central location. We appreciate your attention to reviewing our hotel and hope to host you again. Thank you for staying with us. Sincerely, Michael Reidy General Manager

Dayton, Ohio
Reviewed 2 March 2016

I always look forward to my stays at the Hampton Inn Cleveland when I have to travel for work. The rooms are always clean and the wonderful, engaging staff is what keeps me coming back. It is in close proximity to everything and I am able to walk everywhere.

Review collected in partnership with Hampton
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Helpful?
Thank rinanique
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear rinanique, Welcome back and we appreciate you sharing your kind recommendation. It’s great to hear that you enjoy our clean rooms and friendly associates. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Michael Reidy General Manager

White Lake, Michigan
Reviewed 1 March 2016

The Hampton Inn Cleveland Downtown is perfectly situated in the heart of Cleveland within a short distance from the area’s major sports arenas, convention centers, and attractions. While architecturally historic-looking on the outside, the hotel is very contemporary on the inside, with a street-side conference, lounge, and breakfast area which serves a complimentary meal every morning. The complimentary WiFi is...

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Helpful?
Thank Amber W
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Amber W, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our location and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Michael Reidy General Manager

Kalamazoo, Michigan
Reviewed 29 February 2016 via mobile

We arrived at 10:30pm and left at 9am so not long enough to give much of an opinion. Clean room. No hallway or next door noise. Friendly staff. The kids liked the breakfast. I did not go down for breakfast so I'll take their word. We used valet as it came with our room package. No issues there.

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Helpful?
Thank NR49008
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear NR49008, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our rooms clean and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Michael Reidy General Manager

Richmond,Kentucky, United States
Reviewed 28 February 2016

The hotel was above what I had expected. My stay was great.The entire staff was awesome. And, they gave a discount for patient's at the Cleveland Clinic which helped my family out tremendous. I will be coming back for a medical follow up and will definitely stay here again.

Review collected in partnership with Hampton
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Helpful?
Thank Paul J
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Paul J, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service Thank you for your time in reviewing your experience, and we look forward to seeing you again. Best, Michael Reidy General Manager

Canton, United States
Reviewed 25 February 2016

Needed to stay a couple of nights in Cleveland, and was arriving on Amtrak train, so chose this as I knew Hampton Inns are generally good ,and it was a quick cab ride away. Arrived at 4 in the morning , and found the front desk night staff were extremely helpful, welcoming, coffee and/or tea was available in the lobby,...

Review collected in partnership with Hampton
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Helpful?
Thank Jennifer W
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Jennifer W, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Michael Reidy General Manager

Arcola, Texas
Reviewed 24 February 2016

Clean, great location, and very competitively priced. Very good for business travel, fast WI-FI and a good workstation with lots of convenient outlets to keep everything charged. You might want to research your parking options as the valet parking is a bit pricey.

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Helpful?
Thank Bruce R
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Bruce R, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Michael Reidy General Manager

Cleveland, Ohio
Reviewed 18 February 2016

Called and talked to the sales department about renting a meeting room at the hotel and they said they would check if it was available and call me back either way. When I hadn't heard back in a week I gave them a call back and left a message, again no return call back. I called and left messages 2x...

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Helpful?
1Thank honeymoonjrj
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear honeymoonjrj, I'm very sorry for the breakdown in communication that occurred with our sales team. This is not indicative of our staff's norm and I regret our mistake. Thank you for your helpful feedback which allows us to monitor the guest experience. Sincerely, Michael Reidy General Manager

New York City, New York
Reviewed 17 February 2016

We were upgraded to a suite which was wonderful! Only one small window in bedroom made it feel a little like a cave but it was cozy inside. The beds were queen size and very comfortable. Room had two tv's, microwave, refrigerator, couch and table with chairs. Heating unit was quiet. Front desk staff were happy, friendly and interested in...

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Helpful?
Thank icebat2
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear icebat2, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best, Michael...

Nashville, Tennessee
Reviewed 14 February 2016

My boyfriend and I stayed at this hotel, while I was in town for an interview. The room was very nice, and the continental breakfast was fully stocked and fresh. Parking is valet only, and it is $28. Also, the wifi was easy to connect to. We were on the 15th floor and didn't hear a sound throughout the night....

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Helpful?
1Thank M3rkat
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear M3rkat, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant and amenities ample. We look forward to being your hotel of choice when in the area. Best, Michael Reidy General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 

Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114-1708
Region: United States > Ohio > Cleveland
Price Range: $169 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Cleveland Downtown 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, TripOnline SA and Priceline so you can book your Hampton Inn Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio
Hotel Style:
#6 Romantic Hotel in Cleveland
#8 Business Hotel in Cleveland
#9 Family Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Cleveland Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn Cleveland Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room opposite of 9th St. Bells of cathedral ring every 30 minutes,less at night. Fire station nearby wakes you every night to sirens.”
 of 5 bubbles alicebC1818YS, 11 Jan 2017 | Read review
“ask for a room away from the street if you like quiet”
  • Comfortable and clean
  • Clean and sparkling
 of 5 bubbles Sambachica, 16 Dec 2016 | Read review
“backside of the hotel is quieter”
 of 5 bubbles SuitcaseCarolyn, 2 Oct 2016 | Read review
“Join the hilton honors program and pick it befor you arrive.”
 of 5 bubbles 644chuckc, 4 Sep 2016 | Read review
“Select the front of the building. The rooms in the back face another building.”
 of 5 bubbles AllanH449, 25 Aug 2016 | Read review
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