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Comfort Inn Downtown

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Comfort Inn Downtown
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566 Reviews from our TripAdvisor Community

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Showing 551: English reviews
2 reviews
Reviewed 4 days ago NEW via mobile

Good location & very friendly staff. Hotel is more than I expected. Hot breakfast was great & nicely stocked. Traveling to & from Cleveland Clinic was much easier with their shuttle service. Taj was the best driver. I recommend to everyone going to the clinic.

Helpful?
Thank Dawnshine304
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Dawnshine304, Thank you for your compliments to our staff hospitality, breakfast layout and you found our location to be convenient. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. We can't begin to tell you how much we appreciate... More 

Cape Coral FL
2 reviews
Reviewed 4 days ago NEW via mobile

Staff at comfort inn is wonderful. Very compassionate recognizing that if you are here for the Cleveland clinic you are already under stress and they want to help. Kathy at the breakfast area works hard at keeping the area clean and food replenished. The shuttle drivers are friendly and want you to have a good and safe stay The manager... More 

Helpful?
Thank annbE4620IM
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear annbE4620IM, It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Thank you for taking the time to share this five star experience with our management, staff, and future guests.... More 

East Canton, Ohio
Level Contributor
26 reviews
Reviewed 1 week ago

This place was everything you'd want, all the staff very helpful and friendly. Our driver, John Loas, to and from Cleveland Clinic was very knowledgeable, helpful and friendly to us. The surrounding area was walk friendly and we had a good time during a stressful visit.

Helpful?
Thank njbrfreedomfarm
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear njbrfreedomfarm, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We can't begin to tell you... More 

Columbus, Ohio
1 review
Reviewed 1 week ago

My daughter and I stay at the Comfort Inn when we are there for Cleveland Clinic appointments, all the staff are friendly and helpful. I kept having to extend my stay and the front desk couldn't have been more kind and helpful. The ladies that fix the breakfast do a great job and an extra kudos to Kathy. The ladies... More 

Helpful?
Thank stelaina
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear y stelaina, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Thank you for your recommendation,... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

The room was clean and the staff was really friendly and the location was perfect. It was about a 5 minute walk to a variety of restaurants and nicer bars, 15 minute walk from the Q, Progressive Field, or the casino, and about a 20 minute walk from the younger nightlife. Continental breakfast was really good with lots of variety.... More 

Helpful?
Thank Dylan K
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Dylan K, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. It is great... More 

Vandalia, Ohio
Level Contributor
3 reviews
Reviewed 1 week ago

We had a great stay here while my daughter was in the Cleveland Clinic. The room was newly remodeled, vey clean and had everything we needed for our stay. The staff was excellent and very, very helpful. Especially Julie! Also close in location to everything downtown, shuttle to the clinic and free parking! Breakfast was good too.

Helpful?
Thank marietM2469TU
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear marietM2469TU, Thank you so much for your compliments to our free parking service and you enjoyed the breakfast offered at our hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope... More 

1 review
Reviewed 2 weeks ago via mobile

John Loas driver for Comfort Inn Downtown Cleveland was awesome he was very friendly and knowledgeable he deserves some kind of accolade for his hard work. My husband had a brain aneurysm and I wasn't sure if he was going to live and with out knowing it but John comforted me with his kindness. Thank you John

Helpful?
Thank Sherri F
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Sherri F, Thank you for leaving your five star rating of our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We will happily share your comments to Mr. John Loas and we look forward to seeing you soon! More 

Scranton, Pennsylvania
Level Contributor
73 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 weeks ago

We spent the weekend at Comfort Inn Downtown Cleveland. The room was very clean. Nothing fancy but nice. Good size room. Closet. Nice furniture. Staff very friendly and knowledgeable. Close to lots of venues. Parking extra but close by. Would stay again.

Helpful?
Thank kerousel
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear kerousel, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to... More 

Webster, New York
1 review
Reviewed 4 weeks ago

We enjoyed our stay here. It was a great location. Close enough to walk to all of our points of interest. The desk clerks were very friendly and helpful. We would especially like to compliment Kathy and Jasmine for their wonderful service in the breakfast room. They refilled the eggs, bacon, sausages, muffins, etc. as soon as they were empty.... More 

Helpful?
Thank Queenie422
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Queenie422, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are happy to hear that you enjoyed our hospitality, breakfast and the convenient location of our hotel! On behalf of our entire staff, we thank you for your business and... More 

1 review
Reviewed 4 weeks ago via mobile

It is a very clean place staff was outstanding. Shuttle driver john loas was very helpful. As where all the drivers. people there are always helpful. Nice restaurant close by within walking distance. Movie theater a close by also

Helpful?
Thank gounc11
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear gounc11, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope to impress... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Region: United States > Ohio > Cleveland
Price Range: $135 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Downtown staff and other travellers.
12 questions
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See all questions (12)

Questions? Get answers from Comfort Inn Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highest flor works for us every time!”
 of 5 bubbles marietM2469TU, 21 Nov 2016 | Read review
“When calling to make a reservation, ask if there is construction in the area. Makes for difficult sleep.”
 of 5 bubbles garysgirl77, 4 Nov 2016 | Read review
“The higher up the better! Keep in mind this is truly a "downtown" hotel and not much Comfort Inn can do about screaming sirens at 2 AM”
 of 5 bubbles vepamberi, 19 Oct 2016 | Read review
“Plan accordingly as hotel parking areas are at a premium due to the downtown location of the hotel”
 of 5 bubbles DaleB270, 17 Oct 2016 | Read review
“choose a Great room at ANOTHER HOTEL!!!! That's how you choose a good room!”
 of 5 bubbles 450ermym, 22 Sep 2016 | Read review
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