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McKinley Grand Hotel

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McKinley Grand Hotel
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294 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Cleveland, Ohio
Reviewed 28 October 2014

Perhaps my expectations are too high, however this hotel left a lot to be desired. The room was decent; it was clean, just old; nothing fancy. Nice lobby which is deceiving. The breakfast was horrible, no meat, watery oatmeal, tasteless eggs, and the worst of all, the fruit had not been washed. Hash browns were disgusting. The waitresses weren't the...

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2Thank mstammicog
McKinleyGrand_DOSM, Manager at McKinley Grand Hotel, responded to this review

Mstammicog- Thank you for taking the time out to write your review. Reviews of all kinds are greatly appreciated, as it guides us in the direction we need to take our hotel. It saddens us that you do not truly enjoy your stay with us. Ideally, we hope every guest thoroughly enjoys all aspects of our hotel. Thank you for...

Taylorville, Illinois
Reviewed 26 October 2014

Lobby is pretty. Rooms are average at best. They could really use some sound proofing in the door and bathroom areas. Our toilet would run intermittently that I fixed myself. The free breakfast had eggs, hash browns, fruit and oatmeal but no meat.....staff very friendly though. They aren't that far away from getting another star.

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Thank Laurie H
Minneapolis, Minnesota
Reviewed 19 October 2014

My sister and I are checking out of the McKinley Grand today. We stayed two nights and would have checked out a nigh early but we prepaid for our room. This hotel is horrible! Our room had water stains on the ceiling. It looked like the was a water leak at one time and, instead of properly cleaning it up,...

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3Thank Dionne R
Reviewed 15 October 2014 via mobile

We chose the Grand as a base of operations to visit the many attractions in and around the area. We were not disappointed in the service, facilities and spacious comfort of our room. Staff were friendly and helpful, the dining area served delicious food and the general appearance of the hotel and grounds was pleasing. We highly recommend this beautiful...

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1Thank Don V
Reviewed 14 October 2014

The lobby of the hotel is certainly GRAND. However, the rooms are just "OK" and slightly north of Motel 6 quality. The water in the toilet ran constantly, noise for adjacent rooms and hallway was extremely loud ( while guests were not excessively loud), The door to the room stuck and a normal to small person would have been trapped...

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2Thank kevin d
Sandusky, Ohio, United States
Reviewed 14 October 2014

I came up for the Ellora's Cave bookfair on Sunday 10/12/14, and went looking for some food in the restaurant. The waitress, Susan, I believe I read on her name tag, Dark hair in a ponytail, such a sweet heart, took care of me and then some. This woman deserves some recognition for her hard work! :) Thank you so...

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1Thank Jordan W
Canton, Ohio
Reviewed 12 October 2014

First let me say that I like old things, and so I looked forward to staying at a hotel that embraced the history of this community. And 15 years ago, i got married in this hotel, so it was fun to go back. However, I felt a sad regret that the hotel is being left to deteriorate. The staff, especially...

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1Thank mnja15
Barberton, Ohio, United States
Reviewed 5 October 2014

not an bad price, for what i payed,which was 35 an night, if you go on priceline and pick 3 star hotel you can get this for, almost nothing if you book on other sites its around 100, this is not an add for priceline just want folks to save alot on thier stay. stayed here for about an month...

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1Thank Michael F
Cincinnati, Ohio
Reviewed 22 September 2014

in town for wedding and rest of guests were staying here. wedding rate was $99/night, which seemed a bit high for the area. upon inspection of the exquisite lobby, I first thought that it was money well spent. upon further examination though, i realized just how poorly aging this hotel is. mostly the little things like chipping paint everywhere, dirty...

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3Thank Corie C
McKinleyGrand_DOSM, Director of Sales at McKinley Grand Hotel, responded to this review

Dear Corie C. We sincerely appreciate your feedback regarding your recent stay. With guest feedback we are able to make the necessary improvements and changes to keep satisfied guests. i apologize that you experienced issues regarding our facility during your stay. Unfortunately our parking garage is owned and operated by a 3rd party, we have no affiliation with the price...

Canton, Ohio, United States
Reviewed 19 September 2014

Modern day royalty at it's finest when you step through the gigantic glass doors of Mckinley Grand! A hotel with so much generousosity and hospitality it'll blow you away. Especially the house-man named Tim Wilson who had helped me my entire stay! Thank you so much, as I truly appreciate all you've done for me, with your awesome GO-GETTING attitude!...

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Thank Skippy2Rad
McKinleyGrand_DOSM, Director of Sales at McKinley Grand Hotel, responded to this review

Dear, Skippy2Rad Thank you so much for the positive review! We are grateful for your feedback. i was pleased to read your mention of our houseman Tim who provided you with excellent service. Our team members are motivated and driven to provide the best service possible and it is truly appreciated when they are fully aware they have succeeded in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about McKinley Grand Hotel

Address: 320 Market Avenue South, Canton, OH 44702
Region: United States > Ohio > Canton
Price Range: $127 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — McKinley Grand Hotel 3.5*
Number of rooms: 166
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Also Known As:
Mckinley Grand Canton
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Questions & Answers

Here's what travellers have asked, with answers from McKinley Grand Hotel staff and other travellers.
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Questions? Get answers from McKinley Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is 8.00 per day across the street.”
 of 5 bubbles PVallest, 28 Oct 2016 | Read review
“North side will have the best views”
  • pealing wallpaper
 of 5 bubbles 757rudyr, 19 Sep 2016 | Read review
“Ask for a city side view upstairs”
 of 5 bubbles JeffBreedlove, 5 Aug 2016 | Read review
“Be certain to ask for a parking garage ticket or the charge is eight dollars.”
 of 5 bubbles Hlmiller49, 28 Jul 2016 | Read review
“Ask which rooms are least affected by the railroad horns.”
 of 5 bubbles RickR950, 13 Jul 2016 | Read review
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