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The Bertram Inn at Glenmoor

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The Bertram Inn at Glenmoor
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56 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Cleveland, Tennessee
Reviewed 4 March 2015

We recently stayed here for Valentine's Day and had a wonderful time! This hotel is unique and I have never stayed anywhere that even compares to the charm and service that is offered here. If you are looking for something different this is defiantly the place. The food, service and spa services were out of this world! We will definitely...

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Helpful?
2Thank Morgan C
Abdel A, Front Office Manager at The Bertram Inn at Glenmoor, responded to this review

Dear Valued Customer! Thank you for choosing the Bertram Inn at Glenmoor on your visit. We appreciate your business and look forward to seeing you again the next time you are in Canton. I am a new Guest Services Director at Glenmoor. I had a chance to review the survey that you recently completed, and I was proud to read...

Canton, Ohio
Reviewed 21 February 2015

I recently stayed at the Bertram Inn to get away from it all and just relax. I am a local and just needed a breather and they are the only hotel in the area with a spa. I booked a massage and a facial and it was the best spa experience I’ve ever had! The staff and service are beyond...

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1Thank sh0equeen57
Abdel A, Front Office Manager at The Bertram Inn at Glenmoor, responded to this review

Dear Valued Customer! Thank you for choosing the Bertram Inn at Glenmoor on your visit. We appreciate your business and look forward to seeing you again the next time you are in Canton. I am a new Guest Services Director at Glenmoor. I had a chance to review the survey that you recently completed, and I was proud to read...

Canton, Ohio
Reviewed 5 January 2015

I often take weekend retreats for quiet and relaxation. This is my second time staying at the Bertram Inn. The staff is friendly, the food is great (with generous portions), and the rooms are clean and comfortable. I feel the cost of the room corresponds with the quality of the rooms. While they are not overly flashy; they are large,...

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Helpful?
1Thank MPAULP1992
Olivia L, Manager at The Bertram Inn at Glenmoor, responded to this review

Dear MPAULP1992, Thank you for taking the time to write your review of our property, your comments are very much valued. We are happy that you enjoy your time with us, it is our pleasure to serve you! We look forward to your next visit! Thank you for your continued support. Olivia Lescallett

Greensburg, Pennsylvania
Reviewed 6 December 2014 via mobile

I didn't realize that it was located within a gated community. This really took you away from the traffic and noise. Still within 5 mins of the built up area with a mall. The building and grounds were unique and impressive. Having the restaurants/spa/meeting spaces on site was quite convenient and I'll have to come back and play some golf.

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Thank JustCallSaul
Olivia L, Manager at The Bertram Inn at Glenmoor, responded to this review

Dear JustCallSaul, Thank you for taking the time to share your experience! We are happy that you enjoyed your stay and it was our pleasure to serve you! We look forward to accommodating you the next time you visit Canton. Olivia Lescallett

Victoria, Texas, United States
Reviewed 30 September 2014

The country club is classic and pretty. The rooms, however, are very average at best. During our recent trip to Ohio we stayed two nights at a Comfort Suites in Springfield, Ohio and two nights here. The room at the Comfort Suites was vastly superior. The room was elegant but dark. The bed was WAY WAY too soft, almost squishy....

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2Thank Philip S
Olivia L, Manager at The Bertram Inn at Glenmoor, responded to this review

Dear Philip S, Thank you for taking the time to share your experience at our property. We're sorry your visit with us did not meet your expectations. The maintenance issue with the tub has been addressed and I am happy to report that we have upgraded our WIFI. WIFI was a challenge for us in the past. Olivia Lescallett

Reviewed 14 September 2014

Don't know what else to say, as soon as we got off elevator at 5:00, smelled like sewer. Came back to room at midnight , still smells like poop, called desk, no response, maintenance off til Monday, pick a comfort inn this place is gross

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7Thank Acs1nc
Ohio
Reviewed 18 August 2014

It's an old seminary building and it and grounds are beautiful. It is the Glenmoor Country Club - so the maps and signs will show that. The building is very impressive. Getting to it is a bit off-putting because you have to go thru the security gate of Glenmoor. Once you are checked in at the hotel, then your room...

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1Thank vacation_addict_Ohio
Cleveland, Ohio
Reviewed 11 August 2014

We stayed here for the weekend to celebrate my sisters 40th birthday. The property was beautiful. The development it is in is a gated community and it is surrounded by a golf course. We took advantage of many of the amenities on the property. We spent the day at the pool on Saturday. It has an area for adults only....

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1Thank Sarah K
Mason, Ohio
Reviewed 17 July 2014

Other hotels in the area were more reasonable on rate, but getting a pool for the kids was going to be key for our stay in Canton. They all enjoyed it and being able to have food and beverage served made it even more enjoyable. The service was fantastic! Only drawback was that the fee for using the pool was...

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Thank Pkjewell
Atlanta
Reviewed 29 June 2014

I attended a wedding here two weeks ago and stayed on the property. During the reception, I watched as an employee stole money ($100+ cash) out of my purse; several other guests reported money missing as well. Despite calling the police and filing a report, no one on the property did anything about the issue. Upon checkout the next morning,...

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4Thank apsbuckeye

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Bertram Inn at Glenmoor...A destination unlike any other.One of North-East Ohio’s hidden treasures, and a classic, 1930-vintage Gothic-style building, the Bertram Inn at Glenmoor bears the aura of an upland Scottish castle set on rolling green hills. Nestled amidst a scenic Jack Nicklaus Signature Golf Course, the Bertram Inn at Glenmoor boasts a beautiful full European Spa and Salon, three unique dining rooms, a state of the art fitness center, eleven private meeting rooms, licensed childcare and limousine service. The Bertram Inn at Glenmoor in Canton Ohio is ideal for hosting business associates, as well as guests for weddings and special occasions or simply a weekend getaway, offering seventy-two luxuriously appointed overnight rooms in a variety of styles. No two rooms are decorated alike offering a unique variety unlike any other facility. No matter what level of accommodation, all rooms provide a comfortable haven at the end of the day.The Spa at Glenmoor is the perfect place to unwind, relax and escape everyday stresses. Refresh your mind and body with an array of services in an environment of luxury, privacy and comfort. Enjoy treatments ranging from traditional massages and body wraps to the exclusive Natura Bisse Facials.Be our Guest at The Bertram Inn at Glenmoor. ... more   less 

Additional Information about The Bertram Inn at Glenmoor

Address: 4191 Glenmoor Road N.W., Canton, OH 44718 (Formerly Glenmoor Country Club)
Region: United States > Ohio > Canton
Price Range: $211 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Bertram Inn at Glenmoor 3.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Glenmoor Country Club Hotel Canton
Glenmoor Country Club Canton Ohio
Glenmoor Country Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Bertram Inn at Glenmoor staff and other travellers.
1 question
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Pittsburgh, Pennsylvania
10 months ago

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Questions? Get answers from The Bertram Inn at Glenmoor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The comforters are very heavy so i slept with just a sheet and the hotel provided robe over me. Install some overhead lighting or find another way to light up the bathroom vanity at least.”
 of 5 bubbles 125rachellem, 23 Aug 2016 | Read review
“We were in room 325 long walk from the Elevator...”
 of 5 bubbles 386MikeB, 16 Aug 2016 | Read review
“Rooms need to be updated. Accessories in kitchen area of Executive Suite were old or broken... Needs updating for the high price of room. Staff excellent, grounds beautiful, not very accessible for handicapped”
 of 5 bubbles 803kathleenh, 19 Jun 2016 | Read review
“Rooms were comfortable and clean. If I had to say anything it would be that they are a little dated. The price was reasonable for what you get. ”
 of 5 bubbles 350geril, 25 May 2016 | Read review
“Best views overlook the golf course”
 of 5 bubbles JimW424, 18 May 2016 | Read review
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