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Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash)

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Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash)
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197 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash)
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Showing 195: English reviews
Cincinnati, Ohio
Reviewed 3 September 2016

I enjoyed my stay. Hotel room was very clean and quiet. Although I didn't get a chance to eat breakfast it smelled delicious. The staff is very friendly and professional and honestly care about your comfort.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank THERESA J
Dublin, Ireland
Reviewed 2 September 2016 via mobile

This, like all Embassy Suites that I have visited is a rather bland experience. They are soulless without much character or ambience. However, my stay was fine regarding staff interaction and hotel cleanliness. Breakfast was good and price was competitive.

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Thank Serial-Diner
Columbus, Ohio
Reviewed 2 September 2016

Clean facility, pleasant stay and professional staff. Lots of events going on. Everything ran smoothly. Enjoyed celebrating 21st Anniversary there. Breakfast started and ended on time. Wide variety to choose from.

Review collected in partnership with Embassy Suites Hotels
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Thank serbenniad
San Diego, California
Reviewed 2 September 2016

Had a wonderful stay at this hotel mainly because of the extraordinary staff. I want to give kudos to Shermika ( front desk) and Lynn (restaurant) they were flawless in their customer service delivery. If I had two positions in my organization I would offer them a position, they possess the quintessential skills necessary for organizational success and sustainability. Looking...

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Helpful?
Thank DrGray
Peter M, General Manager at Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash), responded to this review

DrGray, Thank you for your candid review of the property. We most certainly agree that the employees you described possess the highest quality service skills that are unmatched in the area. They, amongst many other staff members, are fully bought in to the hospitality industry and provide a level of service well above the norm in the industry. I have...

Reviewed 2 September 2016

Stayed 1 night checked in a bit early no problem all staff encounted were professional and friendly hotel is just finishing up a total renavation inside and outside so as a result a few "Punch list" items were still being finished but they did not impact our stay ,cooked to order breakfast was great.We will stay here again.

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Helpful?
Thank bataviao2
Columbus, Ohio
Reviewed 30 August 2016 via mobile

I needed a hotel last minute and the Embassy Suites made it happen. The front desk staff was super friendly and the breakfast buffet was great! More than I bargained for actually. I'll definitely make this my hotel of choice when I'm in the Cincinnati area!

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Thank sharay74
Reviewed 30 August 2016 via mobile

This is our second time staying here in Blue Ash. Location is amazing for family fun. Short drive to or from the zoo and IKEA for shooing fun. Staff I'd polite and courteous. Newly renovated rooms and common area. Great selection of drinks and snacks for managers reception. Breakfast was busy but staff did a great job of making sure...

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Thank Derek M
Frankfurt, Germany
Reviewed 29 August 2016

Stayed for 2 weeks including the W&S Tennis Open period. My suite was good - big 2 rooms, comfortable couch, nice work desk, comfortable bed and a TV in both the rooms. On the last day of my stay I didnt had my bed made up though the rest of room was cleaned/arranged (had informed the desk staff during checkout...

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Helpful?
Thank debnjn
Peter M, General Manager at Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash), responded to this review

Thank you for the feedback. After staying for two weeks, I am sure you were able to see the entire property and what we have to offer. We appreciate the candid feedback and will continue to evolve as we receive feedback like this. A few more changes will be coming to the side of the atrium with the couches and...

Canton, Georgia
Reviewed 29 August 2016

We stayed here for 3 nights while attending the Western & Southern tennis tournament in Mason. The suite was nice, the bathroom is a little small, but usable. The employees were all very friendly and helpful, the manager's reception and breakfast was very good. We ate dinner in the hotel's restaurant twice and it was very good.. the quesadillas were...

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Helpful?
Thank puppymama1
Peter M, General Manager at Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash), responded to this review

I sincerely apologize for the communication breakdown on our end. Our staff and our service here at the Embassy is first class and we did not live up to those standards. We have addressed this specific situation at our latest staff meeting and will strive for a future that doesn't have these type of occurrences. Thank you for a positive...

Detroit, Michigan
Reviewed 25 August 2016 via mobile

Spent the weekend, enjoying tennis, when it wasn't raining. We were pleasantly surprised with the hotel. Suite is large, very clean. The made to order breakfast was very good. The staff are friendly and eager to help. Will stay again next year

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Helpful?
Thank Thelma H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
RENOVATIONS ARE COMPLETE AND THE CHANGE IS INCREDIBLE .... The Embassy Suites Cincinnati - Northeast (Blue Ash) hotel near downtown Cincinnati provides spacious two-room suites with all the comforts of home. Whether traveling on business or pleasure, the hotel has a wide variety of services and amenities designed to fit your needs. Each suite features a private bedroom, separate living room, dining/work table, two televisions, two telephones, Internet access, refrigerator, microwave, wet bar, and coffee maker. Guests also have access to an indoor saltwater pool, on-site Fitness by PreCor, and business center. The hotel offers complimentary full made-to-order breakfast each morning and beverages light snacks at the Complimentary Evening Reception. Guests are also invited to dine-in or dial up for lunch and dinner at BLU, our beautiful new Restaurant & Bar. Room Service is also available to our guests. Stay at the Embassy Suites Blue Ash hotel and enjoy the convenience of being located near many local area attractions such as Kings Island Amusement Park, Cincinnati Zoo, the Great American Ballpark, and more! Our new indoor saltwater pool is now open and with a seasonal outdoor patio for your enjoyment. ... more   less 

Additional Information about Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash)

Address: 4554 Lake Forest Drive, Blue Ash, OH 45242
Region: United States > Ohio > Blue Ash
Price Range: $180 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash) 3*
Number of rooms: 238
Reservation Options:
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Also Known As:
Embassy Suites Blue Ash
Embassy Suites Cincinnati
Cincinnati Embassy Suites
Hotel Style:
#1 Green Hotel in Blue Ash
#4 Business Hotel in Blue Ash
#5 Family Hotel in Blue Ash
#5 Romantic Hotel in Blue Ash
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash) staff and other travellers.
4 questions
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Wildwood, Missouri
8 months ago
Wildwood, Missouri
8 months ago

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Questions? Get answers from Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the higher floors.”
  • View from Room 301
656janiceu, 25 Apr 2017 | Read review
“Use Hilton Honors to check yourself and pick your own room if you have a preference”
sneal09, 16 Apr 2017 | Read review
“Corner rooms on the fifth floor are quiet.”
pds209, 1 Apr 2017 | Read review
“Ask for a quiet room”
triptique, 26 Mar 2017 | Read review
“Has a pool but no hot tub??”
ronaldw136, 24 Mar 2017 | Read review
5 of 5