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Holiday Inn Express & Suites

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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Evansville, Indiana
Reviewed 22 July 2016 via mobile

Had a rough check in the other night here where my keys wouldn't work in my room and then when I went back to get the key rekeyed went back upstairs found out somebody was already in the room and they finally got me another room but little unsettling

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Helpful?
Thank Rick C
IHGService, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Rick C, Thank you for taking a moment to tell us about your experience at our property. Our goal has always been to provide our guests with the best hospitality service and I regret to read that we were not able to provide a seamless check-in experience during your last visit. I am sorry for the service letdown from...

Rowlett, Texas
Reviewed 21 July 2016

Right next to some type of factory with trucks coming in and out. Warnings about vehicles and safety. Room was clean but sub standard by most measurable ways. Carpet, furniture and bathroom were pretty worn.

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Helpful?
Thank Andy R
IHGService, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Andy R, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. I regret to read that your stay at our property was only average. I am sorry for the disappointments you had with the condition of...

Reviewed 27 June 2016

First I will say the staff in the evening was very nice as was the dining room staff. I was, however, upset with the condition of the room. The bedding was clean, but the walls were dirty and there was a huge cobweb beside the nightstand. There was a spider in the cobweb which we killed. The next morning, we...

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Helpful?
Thank Joyce M
Bobby B, Manager at Holiday Inn Express & Suites, responded to this review

Dear Joyce M, I would first like to say thank you for bringing this to our attention. We hold ourselves to a high standard here and would like to maintain that. I have notified both the Housekeeping and the Front Desk department as to our shortcomings with your reservation in particular. I will also be reaching out to you to...

Mogadore, Ohio
Reviewed 19 June 2016 via mobile

Second Holiday Inn Express we've stayed at in the last month. Staff at this hotel are great! Nelson and Bobby were attentive, personable and friendly. Had nice conversations with both. Hot breakfast is well stocked. Omlette, hard boiled eggs, various breads, sausage gravy & biscuits, pancakes and fruit. Pool is smaller but has plenty of seating around the deck with...

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Helpful?
Thank PushingUpDaisies
Dayton, Ohio
Reviewed 8 June 2016

Awesome relaxing stay employees were very people friendly, Kayla the desk clerk was very helpful with directions to the hotel, she is kind,with a warm caring heart the hotel is very clean, breakfast was great my stay was so blessed, i will recommend this hotel to my friends, keep up the good work please. Sending continued blessings over the hotel...

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Helpful?
Thank tjcromer937
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your kind words! We are so happy that you enjoyed your stay with us! Nothing makes us feel better than a guest who is willing to recommend us to their friends and family, that says a lot! We will pass your words along to Kayla, I am sure it will make her day. We look forward to...

Louisville, Kentucky
Reviewed 20 May 2016

The people who worked there were very nice, think the rooms could use some updates, especially the beds, but overall it was ok and served it's purpose. I took my two granddaughters for an overnight stay, and wanted someplace close to Kenwood Mall and with a pool.

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Helpful?
Thank Julia B
Bobby B, General Manager at Holiday Inn Express & Suites, responded to this review

Julia B, I am so glad to hear that you enjoyed your stay while at our property! Our employees are the lifeblood of our hotel, so it is fantastic to see that everyone was very hospitable. I hope that you were able to enjoy everything that Kenwood Mall has to offer (although this can be a quite daunting task) and...

Ohio
Reviewed 16 May 2016

It appears that the rooms were renovated. Our bed was very comfortable! Room amenities were great, loved the toiletries! even have a shower cap! Staff were very friendly! Breakfast was great! Loved the fresh cinnamon rolls! A good place to stay in Cincinnati. Wifi was slow during our stay.

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Helpful?
1Thank Mytreep
Bobby B, General Manager at Holiday Inn Express & Suites, responded to this review

Mytreep, I am glad to hear that everything from the beds to our signature cinnamon rolls were great! We look forward to welcoming you back to our hotel the next time you are in Blue Ash! Yours in Service, Bobby B General Manager

Chattanooga, TN
Reviewed 22 March 2016

I stayed here on a recent business trip. The hotel itself seems a little older and warn. My guest room had a little bit of a stale smell but nothing a squeeze from a bottle of Fabreeze couldn't fix. If you are an active person like myself who utilizes fitness facilities you will be a little disappointed. They do have...

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Helpful?
1Thank BrtArt22
Bobby B, General Manager at Holiday Inn Express & Suites, responded to this review

BrtArt22, I want to thank you for your review. We cannot improve without your valuable comments. I would like to address the comments as you have listed them: 1) We have been working on all of our fitness center equipment. I am sorry to hear that you did not enjoy the fitness center. Your feedback is critical to it's improvement....

Columbus, OH
Reviewed 10 February 2016

I was in town for business and this was a convenient location. All of the staff that I interacted with were very friendly and helpful. The room and common areas were clean and inviting. I was pleased with the breakfast bar. Although they offered the standard fare, everything seemed fresh and they did seem to have slightly more choices than...

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Helpful?
Thank Zukiguy
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nelson Buck Assistant General Manager

Nairobi, Kenya
Reviewed 9 December 2015

We were all set to give this property 5 stars. We were there before Thanksgiving and then rebooked on our return trip because of the wonderful time we had there. Sadly - on our 2nd visit - a housekeeper 'mistook' a commemorative glass for trash. Mind you: the glass was on the TV stand and we had piled all of...

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Helpful?
Thank DandR2012
Bobby B, General Manager at Holiday Inn Express & Suites, responded to this review

DandR2012, I would like to begin by apologizing for the fact that you had a less than terrific stay with us. I assure you that I will be researching deeper into this and will take necessary action to assure that there is never a doubt that this could happen. I will also be speaking with our housekeeping staff supervisor about...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Blue Ash is a northern Cincinnati area hotel located in the heart of the Blue Ash business district. Our hotel is 100% non-smoking.Begin your day with our free hot breakfast buffet, which now features new items such as scrambled eggs, sausage or bacon, biscuits with gravy, fresh fruit, breakfast breads and our signature cinnamon rolls, just to name a few favorites. All guest rooms offer free high-speed wired & wireless Internet access, refrigerator, microwave, iron/board and in-room coffee makers for your convenience. Nearby businesses include: Toyota, P & G, Ethicon Endo, IBM, GE, Kroger, Miami Systems and many more. Our guests enjoy our indoor heated pool and 24-hour fitness center. Local attractions nearby include Kings Island, Beach Water Park, Cincinnati Zoo, Newport Aquarium, University of Cincinnati, and Xavier University. Our hotel is just a short drive to downtown Cincinnati, the Great American Ball Park, home of the Cincinnati Reds and Cincinnati Reds Hall of Fame Museum, as well as Paul Brown Stadium, home of the Cincinnati Bengals. You may be interested in visiting some of the local events near the hotel, such as the Taste of Blue Ash, Macy's Music Festival, and WEBN Fireworks. No matter what your travel needs, we look forward to having you as our guests at the Holiday Inn Express Blue Ash. ... more   less 

Additional Information about Holiday Inn Express & Suites

Address: 4660 Creek Road, Blue Ash, OH 45242
Region: United States > Ohio > Blue Ash
Price Range: $146 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites
Holiday Inn Express Hotel Blue Ash
Holiday Inn Blue Ash
Blue Ash Holiday Inn
Hotel Style:
#7 Business Hotel in Blue Ash
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room I have stayed in has been great”
 of 5 bubbles T7885GUroberts, 29 Jul 2016 | Read review
“The second floor was great was on the backside not noisy at all”
 of 5 bubbles tjcromer937, 8 Jun 2016 | Read review
“Not a bad place to stay and the people are really friendly. Last trip to area I stayed at the Crown Plaza and it was simply dreadful.”
  • Sugar graduals left from previous guests in pull on tray area.
  • Major dusting needed. This picture doesn't show how bad it was.
 of 5 bubbles BrtArt22, 22 Mar 2016 | Read review
“ask for the even rooms as they are towards the parking lot.”
 of 5 bubbles jamessE4648ME, 3 Nov 2015 | Read review
“Located in a quiet location with all the modern amenities within walking and driving distance.”
 of 5 bubbles louiso0, 19 Mar 2015 | Read review
5 of 5