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Berlin Resort

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Berlin Resort
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462 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Cincinnati, Ohio
Reviewed 20 February 2017

The only thing I would fix is the locks on the sliding barn doors in the bathroom they do not stay closed, we would definely come back and enjoyed the pool, breakfast, the kids enjoyed running through the playhouses and seeing the koi in the pond

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Thank helmes3
BHSinnkeeper, Manager at Berlin Resort, responded to this review

Thank you for reviewing Berlin Resort. I am so happy to see that families of all ages are able to enjoy our amenities and the charm of small town Ohio! I am sorry that the lock on your barn door was not catching. If you could let us know what room you stayed in I will make sure we alert...

Mansfield, Ohio
Reviewed 19 February 2017

Berlin Resort has been the venue of choice for our congregation's retreat for two years in a row and already book the third. Rooms are spacious, very clean, well decorated, comfortable. The executive suites and signature suites are amazing. Staff is very helpful, very accommodating to meet our needs. Spa and salt water pool a treat to make a great...

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Thank reggeman2016
BHSinnkeeper, Manager at Berlin Resort, responded to this review

Thank you so much for taking the time to leave such a thoughtful review of Berlin Resort. I am so thrilled to hear that your event went smoothly and that you had a positive experience with our staff. It is also wonderful to hear that you were able to take advantage of our amenities. We look forward to hosting your...

Sheffield Lake, Ohio
Reviewed 19 February 2017

Property was very nice, the only complaint I have is the pool. I choose a resort for amenities. Especially the hot tub. I was unable to use it because there was an aerobics class going on, only taking up half of the pool. I wanted to use the hot tub and was told no! A guest of the resort should...

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Thank paulabH6690UW
BHSinnkeeper, Manager at Berlin Resort, responded to this review

Thank you for taking the opportunity to review Berlin Resort as your feedback allows us to better serve you in the future. I am so sorry that you had a less than satisfactory experience in our wet area. While we do offer water aerobics classes Monday-Friday the classes only last an hour and are posted at the front desk, in...

Pittsburgh,Pa
Reviewed 18 February 2017

Located in the heart of Amish country with literally zillions of fun activities and unique shopping opportunities for all. EXTREMELY RELAXING. Beautiful landscape. All of the employees make you feel like family.

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Thank Anna L
BHSinnkeeper, Manager at Berlin Resort, responded to this review

Thank you so much for your kind review! I am so pleased that you were able to take advantage of our various amenities and that you had the opportunity to relax and unwind. We take pride in providing a peaceful and comfortable atmosphere for our guests and it is so great to hear that we are reaching our goals! We...

Columbus, Ohio
Reviewed 16 February 2017

We would give the Berlin Resort a high rating and highly recommend it. Has something for all ages. We went as a Valentine Day outing and received our room rate from Groupon, which made it extremely reasonable. The staff was wonderful - friendly and helpful. In a warmer time of year we would enjoy the outdoor fireplace and other amenities....

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Thank Lawrence S
BHSinnkeeper, Manager at Berlin Resort, responded to this review

Thank you for taking the time to review our resort! We really appreciate hearing our customer's thoughts and comments! I'm so glad you were able to take advantage of a great deal on the Groupon website and book with us. It's great to hear you enjoyed many of the amenities offered here and that our staff took good care of...

New Albany, Ohio
Reviewed 15 February 2017 via mobile

We stayed in one of the deluxe suites. Very nice, roomy, updated. Spa baths and king bed. Clean and service was excellent. They have pretty cool grounds w a children's village. My grandkids would have loved it. Koi fish pond, etc. will stay again. There is a hotel but we did not see the rooms.

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Thank st8dthere2
BHSinnkeeper, Manager at Berlin Resort, responded to this review

Thank you for taking the time to review our resort! We love to hear from our customers! It sounds like you stayed in one of our Signature Suites. Those rooms are each unique and absolutely BEAUTIFUL. I'm so pleased to hear you enjoyed it! We would love to have your grandchildren here! I'm sure they'd like the children's village, the...

Not Applicable
Reviewed 9 February 2017

As beautiful as they are, the online pictures only began to prepare us for its actual beauty. The atmosphere is elegant yet warm and relaxing. It is conveniently located while feeling peacefully secluded. Much attention to detail was obviously given.

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Thank 700mgk
BHSinnkeeper, Manager at Berlin Resort, responded to this review

Thank for taking the time to review our resort! We truly appreciate your kind words! I'm so glad you enjoyed and appreciated all of the work our dedicated staff puts into maintaining our building and grounds. We strive to provide the best experience possible for every guest that choses our resort. I'm pleased your time with us was just that....

Pittsburgh, Pennsylvania
Reviewed 6 February 2017

Great place for a winter escape. The pool and hot tub were a nice bonus from the cold. The staff were friendly, the entire building was spotless and the accommodations were comfortable. I would definitely go back!

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1Thank Msrob6
BHSinnkeeper, Manager at Berlin Resort, responded to this review

Thank you for reviewing our resort! We appreciate the feed back! I'm so pleased to hear you enjoyed your time with us and were able to take advantage of the pool area! It is most definitely a nice place to relax and warm up during these long winter months. I'm glad you found our accommodations to be clean and comfortable,...

Lordstown, ohio
Reviewed 6 February 2017

Room was clean but pillows were stiff and we did not sleep well. Tv didn't work at first and we had to have it fixed. The walls were thin and we could hear alot of commotion. Bathroom door did not lock well. Pictures on website were a little more high class than in person.

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1Thank tlthomas02
BHSinnkeeper, Manager at Berlin Resort, responded to this review

Thank you for taking the time to review our resort! We like to hear our customer's feed back so we can continue to improve and grow. I'm so sorry to hear that you came across some issues and weren't fully satisfied during your stay with us. I do apologize. Our front desk staff would have been happy to replace your...

Pittsburgh, Pennsylvania
Reviewed 5 February 2017

This resort is as lovely as the website indicates. Loved everything about it! The staff was accommodating and friendly and the hotel was beautiful and clean. Loved that breakfast was included as well. We will be back

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Thank carad994
BHSinnkeeper, Manager at Berlin Resort, responded to this review

Thank you for taking the time to review our resort! We really enjoy hearing from our customers. I'm so pleased to hear that we met all of your expectations! We strive to provide a relaxing and memorable experience for every guest. We can't wait to have you back during your next visit to Amish Country! Thank you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
Nestled in the heart of Amish Country, Berlin Resort is the perfect place for a relaxing getaway. We offer many amenities including our 17,000 square foot fitness center, outdoor fire pits and 26-seat in house theater. Our staff is prepared to make your visit to Amish Country your most memorable one. ... more   less 

Additional Information about Berlin Resort

Address: 5330 County Road 201, Berlin, OH 44654-9251 (Formerly Berlin Hotel and Suites)
Region: United States > Ohio > Berlin
Price Range: $143 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Berlin Resort 3.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Berlin Hotel Berlin
Berlin Resort Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Berlin Resort staff and other travellers.
10 questions
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New Richmond, Ohio
over a year ago
New Richmond, Ohio
over a year ago
1 month ago
Clarkston, Michigan
4 months ago
Kent, Ohio
5 months ago

See all questions (10)

Questions? Get answers from Berlin Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in signature suit. We were provided bath robes that the kids loved. House keeping took them after our first niye but did not replace. make sure you hang them back up if you want to reuse.”
 of 5 bubbles Bsmartin, 26 Mar 2017 | Read review
“If you want a refrigerator in your room and are not staying in a deluze one, you can get one for $10. Ask in advance.”
 of 5 bubbles margaretp987, 24 Mar 2017 | Read review
“Was told to call Groupon when I called the hotel for a reservation because there was a special after I went through that whole ordeal they charged me more than your published rate.”
 of 5 bubbles tomcZ9855FX, 24 Mar 2017 | Read review
“If with family spend the extra $$ for a suite if possible.”
 of 5 bubbles 971jefferys, 19 Mar 2017 | Read review
“We wanted to check out a movie and everything was out dated. Entire Inn is tired and no coffee maker in the room”
 of 5 bubbles 146pennys, 10 Mar 2017 | Read review
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