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All reviewsred lobster across the streetwafflesbob evans next doorfree breakfastfront desk staffroom was cleanwould stay here againindoor poolnice hotelroad noisefridge and microwavethe breakfast areavery nice stayeasy accessbreakfast staffhotel roomfirst floor
We stayed at the Fairfield Inn & Suites Cleveland Beachwood for the weekend (Aug 19-21) for a wedding. The room was comfortable and clean. It was a pleasant stay and breakfast was included (daily) for free. I must say the Beachwood area was relatively close...More
Response from ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland BeachwoodResponded 4 September 2016
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire...More
The more I stay at Fairfield's, the more I can enjoy and relax. Nice clean room, comfortable bed, and all that comes with these nice establishments. Staff is great, good location, facilities are well kept.More
Response from ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland BeachwoodResponded 29 August 2016
Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel...More
Hotel used to be another chain perhaps holiday inn. Coming from the Fairfield in Calgary, wow what a disappointment. Hallways, furniture, outside needs serious renovations .
I checked out and went to another hotel, much better
And breakfast was just meh, nothing special hereMore
Thank Todd W
Response from ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland BeachwoodResponded 30 August 2016
Dear Todd W,
I’m sorry that our breakfast and accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages improvements for future...More
This was my third stay at the Fairfield Inn & Suites Cleveland Beachwood and again it was a very pleasant and relaxing stay.
This hotel has very easy access to and from I 270 on the Eastern side of Cleveland. It has a very large...More
Thank Thomas W
Response from ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland BeachwoodResponded 21 August 2016
Welcome back! We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you...More
Stopped over for a quick night stay using rewards points. Hotel was conveniently located right off 271. Hotel looked to be recently updated. Room was nice and clean, kept air conditioner fan on all night and didn't hear a peep. Room had small refrigerator and...More
Response from ConcordHospitality, General Manager at Fairfield Inn & Suites Cleveland BeachwoodResponded 9 August 2016
We’re pleased to hear our clean hotel, ample breakfast, and convenient location made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon!