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Extended Stay America - Cleveland - Beachwood - Orange Place - South

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Extended Stay America - Cleveland - Beachwood - Orange Place - South
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79 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Cleveland - Beachwood - Orange Place - South
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Showing 78: English reviews
Seneca Falls, New York
Reviewed 4 July 2016

Check in was easy and Maya explained everything to us. We asked if there was a recliner that we could have as my husband has a bad back and hotel chairs bother him and we were told that the room was too small for a recliner. When we got to the room we found there was plenty of room. We...

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Helpful?
Thank lynncamp10
Winooski
Reviewed 28 June 2016

Location was easy to find. Safe area with lots of amenities close by. Room was wonderful, clean and spacious. Queen-sized bed was very comfortable. Desk with rolling office chair, lounge chair and table and chairs. Nice to have a refrigerator to keep our drinks cold and refreeze our ice packs. Grab & go breakfast with coffee, hot chocolate, granola bars,...

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1Thank weazy
Manager_11525, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our location, your clean, spacious room and all the amenities we have to offer. We strive to provide all guests with a "home away from home" experience, and I'm happy to know that we met that goal with your stay. Thank...

Delafield
Reviewed 26 May 2016

We called late afternoon and got a room after picking up our son from college. The staff was exceptionally helpful, the room was clean and updated and the breakfast was above average. I would stay there again.

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1Thank Matt
Reviewed 29 March 2016 via mobile

Hard bed and stopped up sink. Otherwise clean, temp control ok and able to have dogs. Now I'm just typing to fill up space since, ridiculously, there is a minimum. Oy! More characters? Well then I'll just tell you that Urban Farmer downtown us a really good restaurant.

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1Thank Abigail L
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the inconveniences you experienced. In response to your feedback, I will make sure we are thoroughly inspecting rooms prior to guest arrivals to ensure that everything is functioning properly. Your feedback is very important to us, so thank you for sharing. I...

Hendersonville, North Carolina
Reviewed 16 March 2016 via mobile

Mistakenly went to the other one first, but had a better customer experience at this one. The last who checked us in was very friendly, professional, and accommodating. It was a great experience after a long travel time in the car. The lobby and our room were clean. We found this to be a great value. There was some drama...

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1Thank Mrs_Cutlip
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

Thank you for taking the time to write a review of your experience with us. I’m so pleased to read that we were able to accommodate your needs with a comfortable stay. It’s great to hear that you found our customer service to be exceptional and enjoyed our reasonable rates! The staff and I would like to thank you again...

Fort Erie, Canada
Reviewed 9 February 2016

I can see were some of the bad reviews come from. I was in what looked like a new reno room so everything was nice. I stayed here 13 days while on business the price was definitely good and got what we paid for. A bed to sleep in and a shower. I have stayed in other long stays and...

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1Thank Wingze18
Atlanta, Georgia
Reviewed 31 October 2015

The only positive part of my stay was the price which was much lower than the surrounding properties. The lower price should not have been an excuse for unclean rooms. This was my first and last stay at this property.

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1Thank Roger P
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

I appreciate you bringing your experience to my attention. The room conditions you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our housekeeping staff to ensure your experience is not repeated. Thank you very much for providing us...

Phoenix, Arizona, United States
Reviewed 22 October 2015

even checking in at 3am this place was great. it is newly remodeled and by accident we got a room that was was not quite finished just little things like no blankets were put on bed to bedside light fixtures not installed but a quick run to the front desk we got blankets with tons of we are so sorry....

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1Thank jazigirl
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies for your initial experience at check-in. Still, I am proud of our staff for quickly resolving the issue and accommodating our needs with a comfortable stay. Thank you again for posting your review. I do hope that you will return to our hotel, or any...

Lambertville, Michigan
Reviewed 11 October 2015 via mobile

My wife and 2 young daughters stayed on a Saturday night so we could experience our first ever visit to Cleveland. We booked through Expedia.they took our money and info, we show up to check in to find that they were sorry they over booked but sent us to the south location.not happy but we rolled with it.it was just...

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1Thank rickhouke
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize that we were not able to accommodate your stay. As this hotel’s manager, I can assure you that we will work to better monitor our room inventory to ensure your experience is not repeated. Thank you very much for providing us with your feedback. If you...

Idaho Falls, Idaho, United States
Reviewed 22 September 2015

Spent one night and was treated very well by staff. The room was clean, the bed comfortable and location was near to highway. Good place to stay. I did not need to use the kitchen but you could ask for whatever kitchen gadgets you would need.

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1Thank Rhonda A

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Near Extended Stay America - Cleveland - Beachwood - Orange Place - South

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Cleveland - Beachwood - Orange Place - South

Address: 3820 Orange Pl, Beachwood, OH 44122-4488
Region: United States > Ohio > Beachwood
Price Range: $108 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cleveland - Beachwood - Orange Place - South 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Extended Stay America Beachwood
Extended Stay Beachwood
Beachwood Extended Stay
Extended Stayamerica Cleveland Beachwood
Extended Stay America - Cleveland - Beachwood - Orange Place - South Ohio
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Questions & Answers

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Questions? Get answers from Extended Stay America - Cleveland - Beachwood - Orange Place - South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go some where else if your staying less than a week”
 of 5 bubbles Wingze18, 9 Feb 2016 | Read review
“room 218 we were the first people too sleep there so beds are brand new and very comfy”
 of 5 bubbles jazigirl, 21 Oct 2015 | Read review
“try the hotel with the same name 1 block before. They are a newer building”
 of 5 bubbles unsatisfactory15, 7 Jul 2015 | Read review
“We were on the third floor - perhaps other floors are better?”
  • Kitchen Countertop Caulking - cracks
  • Bathroom Sink Not Installed Properly
 of 5 bubbles MFHuber04, 27 May 2015 | Read review
“If non-smoking is important to you, stay off the third floor.”
 of 5 bubbles Timon88, 6 Jan 2015 | Read review
5 of 5