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When traveling with my mother, who uses a walker, Residence Inn is her preferred choice for accessibility, the kitchenette, multiple beds for family members, the outstanding continental breakfast and accessibility.
The staff are helpful and thoughtful in accommodating her and my brother, which is sometimes...More
This hotel is perfectly adequate, like most Marriotts. Really, knowing what you will get is one of the real draws of Marriott. Laundry room, exercise room, pool, and breakfast. However what sets it apart is the really great staff! Great, polite cleaning crew and front...More
Thank Nancy R
Response from Lindsey M, General Manager at Residence Inn Cleveland BeachwoodResponded 17 October 2017
Dear Valued Guest,
I am pleased to hear you enjoyed your stay. I will be sure to share your kind words with my team. We hope to see you again on your next trip to the Cleveland area.
From the moment we walked through the door, we were greeted with a warm welcome and a smile! Nothing as great as to feel welcome after traveling ! We were personally reminded of the amenities and welcomed to use them (nice touch!) The updates since...More
For me, what really makes a hotel nice, or any business for that reason, is the staff. JW will be happy to know that the staff at his hotel in Beachwood has an all around A-Team. We came from Hilton Head because we had to...More
We stayed here about 15 years ago and recent renovations have improved it. I now has a very contemporary feel. The staff is very accommodating. It conveniently located to both the eastern suburbs and downed town Cleveland. Will stay here again.