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DoubleTree Cleveland East/Beachwood

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679 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Cleveland East/Beachwood
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Showing 675: English reviews
Hamilton, Ohio
Reviewed 3 weeks ago via mobile

We stayed in room 228 for a medical conference for two nights. Check-in was smooth and friendly. Given bottles of water and a delicious warm cookie at check in. Hotel was clean and spacious with a nice fitness room, pool, free parking, restaurant and a close proximity to shops and additional restaurants. Room was clean, but small and worn. Did...

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Helpful?
Thank mws813
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear mws813, Thank you for the great and thorough review of our hotel. I'm glad you found the staff to be friendly and rooms clean. I'll have our Maintenance Department follow up on room 228, thank you for bringing that to my attention. Again, thank you for the review and I hope you have the opportunity to visit us again....

Chicago, Illinois
Reviewed 3 weeks ago

located 20 mins from airport, easy drive to John Carroll and Case Western. staff directed us to family friendly dining choices, warm cookies were complimentary,super clean accommodations, comfortable size rooms with 2 double beds, exercise facility, morning coffee bar.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jpacer1
Buffalo, United States
Reviewed 4 weeks ago

My daughter and I spent 1 night at the DoubleTree while in Cleveland to look at colleges. This hotel was close to the campuses we wanted to see and it was easy to get to. There are also lots of restaurants in the area. The hotel is very nice with great amenities, but the reason I would stay here again...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lisasL3329OP
Bedford, United States
Reviewed 4 weeks ago

We booked the "Lovers Escape" package that was advertised on your website for a late Valentine's day get away. First, when I confirmed our reservation I selected the digital key option so we could just check right in, but I never got the digital key and had to go to the front desk for a key. Then when we arrived...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ryane387
John-HiltonHelp, on behalf of the staff at DoubleTree Cleveland East/Beachwood, responded to this review

Dear ryane387, We’re very sorry for the noise issues you encountered during your special stay at our hotel. Your comfort and safety is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues in the future. We hope that the next time you’re in the area, you’ll consider...

Reviewed 4 weeks ago

This Hotel was extremely clean and the Staff were excellent. The only downfall with this Hotel is that the beds are very sm. they are the size of a single bed. The Restaurant has mouth watering dishes and that staff is very professional as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cindyrC7776IK
Toronto, Canada
Reviewed 4 weeks ago

I have been coming to this hotel regularly since 1999. This is my hotel of choice in the area. The rooms are well appointed, a good size and very clean. I eat in the restaurant an the bar on a regular basis. Brian and Debbie always go out of their way to take care of you above and beyond the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank M3806DJnadines
Akron, Ohio
Reviewed 15 February 2017

Expected much more from a hotel in Beachwood. We were excited about our weekend getaway and this was a bit disappointing. The front Des clerks were most helpful. I am shocked at the maintenance staff.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sundidaniels
Miri L, on behalf of the staff at DoubleTree Cleveland East/Beachwood, responded to this review

Dear sundidaniels We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

Uniontown, Pennsylvania
Reviewed 9 February 2017

I loved this hotel and the staff. It is located within close proximity of shopping and dining. The staff was extremely nice. I requested an extra duvet and it was at my door within minutes. Internet access was fast and breakfast was great! Loved this hotel and staff!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 927cassandram
Watertown
Reviewed 2 February 2017 via mobile

I try to stay here every time I'm in the area. The staff here are consistently great, and the rooms are very nice and clean. The hotel has a very nice restaurant and bar, so you can get good food from breakfast until dinner. And its a nice place to get a drink at the end of the day, if...

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Helpful?
Thank John R
Thornhill, Canada
Reviewed 31 January 2017

Digital Check-in is a breeze. Bar personnel are friendly. The rooms are average. Lots of parking. Breakfast buffet is decent and the staff are nice. The amenities are good, pool, hot tube, gym, executive lounge.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Q1335WPsteves

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 

Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
Region: United States > Ohio > Beachwood
Price Range: $150 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Hotels.com so you can book your DoubleTree Cleveland East/Beachwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Cleveland East/Beachwood staff and other travellers.
4 questions
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Sunbury, Ohio
over a year ago
Mansfield, Ohio
over a year ago

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Questions? Get answers from DoubleTree Cleveland East/Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Friendliness Staff EVER!!!!!!!!!!!!”
 of 5 bubbles o1_cisco, 14 Nov 2016 | Read review
“Elevator doors are quite loud so pick a room far from them.”
 of 5 bubbles RITiger, 9 Oct 2016 | Read review
“No idea. Our experience was not favorable.”
 of 5 bubbles msmargaretg, 10 Aug 2016 | Read review
“Some rooms are a distance from the main entrance. If you are concerned, ask what building you will be in.”
 of 5 bubbles kjnunes, 2 Aug 2016 | Read review
“Rooms on the higher floors and away from the elevators are best...”
 of 5 bubbles GLADSTONEW, 7 Jul 2016 | Read review
5 of 5