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Castaways Resort & Spa Mission Beach

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Castaways Resort & Spa Mission Beach
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712 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Melbourne, Australia
Reviewed 14 December 2015

Staff were excellent, breakfast was great, and the view was magnificent. The spa room was clean and tidy but after that I can't be too complimentary. Obviously maintenance has been done but it was poor quality, gaps in tiles, sealer around shower, hole in carpet when some item of furniture had been moved, mould on exterior shade cloth and a...

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Helpful?
Thank Dennis R
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Dennis, Thank you for your review and feed back, I do not have any request from you for follow up so i sorry if this has been missed. As you will see from Trip Advisor we respond to all review and feedback with 24 hours. Please inbox me and i will contact you. Our spa room do not have...

Munich, Germany
Reviewed 13 December 2015

The view from the resort is stunning! The staff is very friendly and helpful. The food (for dinner) is good. However, the rooms are not that tastefully decorated and could be cleaner as well. Also, the doors to the outside corridors do not close properly (makes it easy for insects and noise to come in) and the cushions at the...

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Helpful?
Thank cmms_13
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear cmms, Thank you for your review and feedback, I can not trace your booking as your Trip Advisor profile name does not match any reservation, if you could inbox me with your room number i will inspect the room and doors immediately. Thank you for the positive comment about our views and staff which i will pass on to...

Ljubljana, Slovenia
Reviewed 13 December 2015 via mobile

This hotel is nr on mission beach. It's gantastic. Staff is really nice. The complex is great. We plan to stay here just for the night...but I'm almost sorry for that. It was the right desision to stay here. The beach is preserved and it' s like in paradise. The lifeguard is there from 9 till 17.

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Helpful?
Thank Janja1983
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Janja, Thank you for your review and feedback, we are delighted that you enjoyed your stay in Mission Beach and with us. Please come back and visit soon.

Au
Reviewed 12 December 2015 via mobile

My husband and I stayed for 5 nights with a special deal. The room is 3 star with basic holiday accommodation but clean. The view and the location is absolutely perfect. It has good pools and seating areas and being opposite the stinger net makes sea swimming possible all year round. We will definitely be back for those reasons. The...

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Helpful?
Thank sharonhL1048PU
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear sharonhL1048PU, Thank you for your review and feedback, Our beach-side accommodation is 4 star rated and our Rainforest accommodation is our economy brand is 3 Star rated, I am unable to trace your room as your trip advisor profile name does not match any of the accommodation details so i am not in a position to comment. Breakfast is...

Mudjimba, Australia
Reviewed 6 December 2015

Very welcoming and helpful staff from check-in through to check-out. We didn't want to leave :( Ground floor room straight out to lap pool and beach - close to great restaurant and bar. Well done - keep up the good work!

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Helpful?
Thank Wendy L
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Wendy, Thank you for your feed back and review, we are delighted that you enjoyed your visit to Mission Beach and to Castaways Resort & Spa

Melbourne, Australia
Reviewed 29 November 2015

Friends and I stayed here for a 40th birthday celebration. The venue were wonderfully accommodating to the 20 or so people who flew in and drove down from Cairns especially for it. We had luxurious accommodation with breath-taking views. The stretch of beach where the resort is perfection. The pool that they have is beautiful, but why would you waste...

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Helpful?
Thank Sarah Maree C
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Sarah Maree, Thank you for your review and feedback, I see that you have done a number of reviews on your travels so i am delighted that we have met your expectations. We agree with you that Castaways has breath-taking views good rooms and a great beach side pool, the 14 kilometres of beach is also very special. We...

Perth, Australia
Reviewed 25 November 2015

We stayed for a couple of nights while passing through. This property has the best views and location of mission beach that can't be denied. Travels tip choose the beach front room overlooking the pool away from the restaurant roof as it somewhat runs your view seeing lots of leaves on a roof over the restaurant blocking pool views.

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Helpful?
Thank Nicole0999
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Nicole, Thank you for your feedback and review, We are delighted that you enjoyed your stay with us and in Mission Beach, yes the views of the ocean is very good and sunrise spectacular. Thank you for your comment about the leaves on the roof, i will discuss this with our gardens team this morning.

Batemans Bay, Australia
Reviewed 24 November 2015

Booked last minute over the phone for 1 night stay in a Rainforest room. The bathroom tiles had just been painted with oil paint and sunk. Thought I would get use to it and didn't say anything. Went out to dinner came back and could not sleep because of the smell. Decided to leave early but noticed we were only...

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Helpful?
Thank Stephanie R
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Stephanie, Thank you for your review and feed back, I am sorry on this occasion we did not meet your expectations, I have inspected your room and accept your comment about a small crack in your vanity, which will now be attended to as a priority. I did not find the new painting of the bathrooms had significant odour...

Ingham, Australia
Reviewed 23 November 2015

The minute you walk through the entrance, you feel you are on an island holiday. You have clear vision of the beach. The Staff were very friendly and accommodating and with perfect views of the beach wherever you are at Castaways. Rooms were clean again with the amazing view. Restaurant has a good variety of choice on the menu with...

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Helpful?
Thank lealeo6
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear lealeo6, Thank you for your review and feedback, we are delighted you enjoy your visit to Castaways and Mission Beach. We hope you will return soon, today we launched our new menu which is really very good, Bring a few friends up from Ingham and enjoy. Cheers DB

Sydney, Australia
Reviewed 21 November 2015

Food here is always good. We've been coming here over the period of a year. It's not cheap but you are virtually guaranteed great food. We had the tapas for two and could not find any fault with it. Seriously well cooked food. Probably the best chicken wings I've ever had. The lamb maybe some of the best lamb I've...

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Helpful?
Thank Sheriff_of_Shav
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Sherrif, Thank you for your review, I could not have been happier to have read your comments, I have also spoken with Alex this morning, to say he was not grinning for ear to ear would be a understatement. We are delighted that you have enjoyed your experiences at Castaways Resort & Spa and we look forward to welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Castaways Resort & Spa offers a wide range of accommodation, with 48 luxury beachfront rooms and self-contained apartments, a private beachside villa and 18 lush rainforest rooms, spread over two centrally-located properties. All rooms located within our beachfront property other than the hotel rooms, feature a private balcony or garden patio with stunning views out to the Coral Sea and Dunk Island. Our beachfront hotel rooms feature a full length windows with views of the beautiful beachfront. All rooms located within our rainforest property are surrounded by our lush rainforest gardens, providing wonderful serenity and privacy. All guests have access to all of our facilities, including our 25m lap pool, beachfront leisure pool, rainforest lagoon pool, gym, laundry, Drift Day Spa and Bibesia Restaurant and Cocktail Bar, which is open 7 days a week for breakfast, lunch and dinner. Wifi is free and accessible throughout the resort and all parking is off-the-road and complimentary. ... more   less 

Additional Information about Castaways Resort & Spa Mission Beach

Address: 2 Pacific Parade, Mission Beach, Queensland 4852, Australia
Region: Australia > Queensland > Mission Beach
Price Range: $104 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castaways Resort & Spa Mission Beach 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
Castaways Resort And Spa Mission Beach
Castaways Resort & Spa Mission Beach Hotel Mission Beach
Castaways Hotel On Mission Beach
Castaways Resort On Mission Beach
Castaways Resort & Spa Mission Beach Queensland
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Questions & Answers

Here's what travellers have asked, with answers from Castaways Resort & Spa Mission Beach staff and other travellers.
4 questions
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Cronulla Beach, New South Wales, Australia

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Questions? Get answers from Castaways Resort & Spa Mission Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor room with balcony is best for sea and beach view”
 of 5 bubbles brianwR6658FB, 30 Jan 2017 | Read review
“If you want a room with a Ocean view do not book in the rain forest area.”
 of 5 bubbles CocotheClown2015, 12 Dec 2016 | Read review
“Higher rooms have a better view but pool side rooms are very convenient.”
 of 5 bubbles petermc35, 3 Dec 2016 | Read review
“Ask for a ocean view”
 of 5 bubbles MissCoCoH, 15 Nov 2016 | Read review
“Choose a high floor”
 of 5 bubbles michaelq2014, 14 Nov 2016 | Read review
5 of 5