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Castaways Resort & Spa Mission Beach

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Castaways Resort & Spa Mission Beach
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728 Reviews from our TripAdvisor Community

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Showing 662: English reviews
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Melbourne
Reviewed 3 days ago NEWvia mobile

Stayed for 3 nights. From the moment I walked in I liked the place. The reception staff, all of them, were amazing. Nothing was too much trouble. The room, had a resort balcony room facing the ocean. Big room, two king sized beds. The room was well maintened, cleaned well every day and everything in the room worked. The bed...

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Helpful?
1Thank jayjay41
Jasmine P, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Hi jayjay41, Thank you for your awesome review - we're so glad that you enjoyed your stay with us in paradise! We hope that you have the chance to come back to visit us and Mission Beach again. Safe Travels~!

Tel Aviv District, Israel
Reviewed 4 days ago NEW

This is what I wrote before we went to sleep: The hotel is on a lovely beach and has a spa, reception, restaurant, swimming pool and lawn and is at a beach which has a marine stingers net. But we got, as booked, a rainforest room # 511, on 17th March. These rooms are separate from main building about 150...

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Helpful?
Thank Baruch H
Jasmine P, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Thanks for your review Baruch H and thank you for staying at our Rainforest Property. I have passed your comments regarding the clock and AC to our maintenance team, I'm sorry that these appeared not to be in working order during your stay. I will also keep your comments in mind re: room configurations when we are looking at upgrade...

glasgow scotland
Reviewed 5 days ago NEWvia mobile

We had a 1 night stay and our room had a weird layout but everything you could need. Beautiful views and great pool. We had a lovely dinner and breakfast all in all a great stop over if you're in this area

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Helpful?
Thank laiyw
Jasmine P, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Hello laiyw, we're glad that you appreciated your stay with us - we're just sorry that you could only stay for one night. I hope that next time you'll take an extra day or two to enjoy some of the wonderful activities that our region has on offer, so that you can enjoy Mission Beach "like a local"! Safe Travels.

Sydney, Australia
Reviewed 6 days ago NEW

Draft Day Spa. Had a Vichy shower after a body wrap and it felt like I was drowning. Could hardly get any air. Had a facial and the steam wand felt like it was boiling my skin. Staff member was frazzled and did not make it a relaxing experience. Noticed that horse hoof softner was being used in the nail...

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Helpful?
Thank J N
Jasmine P, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Hi J N, I apologize for the negative experience that you had at our Day Spa. I will ensure that your comments are followed up with our Spa team, as this is certainly not the relaxing and rejuvenating experience that we are trying to create at Drift Day Spa. Should you choose to give us another go, I hope that...

Gold Coast
Reviewed 1 week ago

We booked the 3 night deal thru Luxury Escapes. This place is not luxury or certainly did not apply to our room.we had asked for a room with one bed yet we ended up with a room with 2 beds and nowhere to sit other than on the balcony. They do have rooms with the one bed but the deal...

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Helpful?
Thank OskarandSunny
Jasmine P, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Hi OskarandSunny, I apologize that you were not satisfied with your Luxury Escapes experience! The standard configuration of the Beachfront Resort Room features 1 queen bed and 1 king single and this is the room type included in the package deal which you purchased. We do have alternate room configurations within the resort with just one queen bed, however these...

Woodgate, Australia
Reviewed 1 week ago

This Resort, has a great meal experience, with good discount for Seniors, on certain nights. The Buffet, is a really great evening. The food is reasonable, to good, depending on your taste(?) But, it must be said, the "Prawns", are "FROZEN,". Why would you put frozen produce on a Buffet, when there are plenty of resources for fresh produce near,...

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Helpful?
Thank nelnaj
Jasmine P, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Hi nelnaj, thank you for your review, but it actually looks like you're referring to our friends down the road at the Mission Beach Resort. (We don't offer an evening buffet here at Castaways!!) But, glad that you enjoyed their great service and awesome sweets. Ps. feel free to give our restaurant a try next time, it so happens that...

Reviewed 1 week ago via mobile

Stayed here recently with my wife and we both enjoyed our stay. Hotel was well positioned with beautiful views of mission beach. The restaurant and bar area was very nice overlooking the beach. The rooms we found were pretty outdated and the room we stayed in one complaint was that the room didn't have a seperate room or a door...

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Helpful?
Thank Jeremy198200
Jasmine P, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Hi Jeremy198200, thank you for staying with us! It sounds like you stayed in one of our 1bedroom Spa Apartments, one of the few rooms that have not been renovated in our Beachfront Property. We will keep your comment regarding the bathroom in mind when we do renovate these apartments - thank you! Should you choose to stay with us...

Taupo, New Zealand
Reviewed 1 week ago

Castaways has a wonderful location, the views are fabulous, they have great facilities and the staff are friendly and helpful. I would recommend a beachfront unit with balcony to enjoy the tropical ambiance. Needless to say this is a wonderful property to visit. I will definitely return.

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Helpful?
Thank Solarpowered_12
Jasmine P, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Thank you for your amazing review Solarpowered_12! Great room recommendation - we absolutely agree :) It's a pleasure to have you stay with us and we look forward to your next visit. Safe & happy travels.

Stratford-upon-Avon, United Kingdom
Reviewed 1 week ago via mobile

Stopped for lunch with the family, including my two young nephews, which wasn't a problem for the staff. Food was amazing and good value for money! Feel of the bar area very relaxed and staff were excellent! We will certainly visit again and will probably stop also!

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Helpful?
Thank PLEEWELS
Jasmine P, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Thanks for stopping for lunch with us PLEEWELS and we're stoked that you enjoyed our service! We're changing our menu in the next few weeks, so there will some exciting new dishes on there for you to try next time you're in Mission Beach. I hope that next time you have a chance to stay for dinner and breakfast too!...

Reviewed 1 week ago via mobile

My boyfriend and I went to Mission Beach Saturday night for a Romantic getaway. Our $190 room was very average with the pool right out the front of our window, so everyone could see into our room. The wifi did not work at all on my phone! Beach view, beautiful. Breakfast good. Staff friendly and helpful.

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Helpful?
Thank kezzd
Jasmine P, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Hi Kezzd, thanks for your review and I hope that you and your partner had a wonderful romantic getaway :) I'm sorry that your room did not meet your expectations; I'd suggest one of our Coral Sea Resort room for your next weekend away - they're perfect for couples with an extended balcony outside and they are guaranteed to be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Castaways Resort & Spa offers a wide range of accommodation, with 48 luxury beachfront rooms and self-contained apartments, a private beachside villa and 18 lush rainforest rooms, spread over two centrally-located properties. All rooms located within our beachfront property other than the hotel rooms, feature a private balcony or garden patio with stunning views out to the Coral Sea and Dunk Island. Our beachfront hotel rooms feature a full length windows with views of the beautiful beachfront. All rooms located within our rainforest property are surrounded by our lush rainforest gardens, providing wonderful serenity and privacy. All guests have access to all of our facilities, including our 25m lap pool, beachfront leisure pool, rainforest lagoon pool, gym, laundry, Drift Day Spa and Bibesia Restaurant and Cocktail Bar, which is open 7 days a week for breakfast, lunch and dinner. Wifi is free and accessible throughout the resort and all parking is off-the-road and complimentary. ... more   less 

Additional Information about Castaways Resort & Spa Mission Beach

Address: 2 Pacific Parade, Mission Beach, Queensland 4852, Australia
Region: Australia > Queensland > Mission Beach
Price Range: $107 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castaways Resort & Spa Mission Beach 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
Castaways Resort And Spa Mission Beach
Castaways Resort & Spa Mission Beach Hotel Mission Beach
Castaways Hotel On Mission Beach
Castaways Resort On Mission Beach
Castaways Resort & Spa Mission Beach Queensland
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Questions & Answers

Here's what travellers have asked, with answers from Castaways Resort & Spa Mission Beach staff and other travellers.
4 questions
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Cronulla Beach, New South Wales, Australia

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Questions? Get answers from Castaways Resort & Spa Mission Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beachfront Balcony Room”
 of 5 bubbles Solarpowered_12, 13 Mar 2017 | Read review
“Third floor room with balcony is best for sea and beach view”
 of 5 bubbles brianwR6658FB, 30 Jan 2017 | Read review
“If you want a room with a Ocean view do not book in the rain forest area.”
 of 5 bubbles CocotheClown2015, 12 Dec 2016 | Read review
“Higher rooms have a better view but pool side rooms are very convenient.”
 of 5 bubbles petermc35, 3 Dec 2016 | Read review
“Ask for a ocean view”
 of 5 bubbles MissCoCoH, 15 Nov 2016 | Read review
5 of 5