Me and my wife stayed here for 1 night on our way back to burradoo from FNQ. The owner was friendly & very helpful, although it is an older style motel, it was clean & comfortable. The TV could get all the national channels, the wi-fi was fast & all the facilities worked. Not being on the Bruce highway made it very guite during the night. It also has a separate laundry & kitchen separate from the rooms if needed. We were completely happy with our stay,we will stay here if we ever pass this way again.
So clean, great facilities and areas to cook and relax. Tammy and her team are warm and welcoming making this a pleasant place to lay your head. If you're travelling and looking for accomodation in Innisfail I recommend you give them your custom, you won't regret it. 👍
having read these reviews, i booked this hotel for the night attending a party in Innisfail. We had travelled from Cairns. The hostess, charming and polite could not see that i had already paid via bokings.com. they showed us the most ghastly of rooms, not. resembling ANY of the photos shown. THere was a snoker table and tv outside the room, tv was blaring, so no chance of any peace. More bag packers than a hotel. I said we couldnt accept this room, no other was offered, I will now try to get my money returned. Not hopeful.
1 month stay for a work trip, rooms, we're very comfy and cleaned to a very high standard. Very helpful staff, very thoughtful and helpful. Highly recommended for a holiday or work trip. A really nice mix of people staying there.
Arriving after a long day of travel only to have check in take 3/4 hour to sort out. Not sure why our booking took so long to sort out but thank you to Linda the receptionist who went over and beyond to make sure we were comfortable. The rooms basic but clean however the blinds did not work and occupants on view to everyone. At request to management sheets were put up to cover the window. There were also several farm/seasonal workers staying there who had taken over the kitchen and in particular the ladies showers/bathroom where all showers had personalised bath mats and items in each. We were also approached and asked not to consume alcohol around these workers as they were not allowed to drink. This in all made us feel like we were intruding and very uncomfortable. I will mention though it was fairly quiet but will not be staying here again.…