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Grand Mercure Apartments Magnetic Island

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Grand Mercure Apartments Magnetic Island
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346 Reviews from our TripAdvisor Community

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Showing 338: English reviews
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Reviewed 1 week ago

My husband and I recently stayed to celebrate our 10th wedding anniversary. The apartment was amazing, with beautiful ocean views, spacious, clean and had everything we required. The reception staff were very friendly and helpful ensuring we enjoyed our stay. Great location, short walk to supermarket, harbour and Peppers restaurant. Great value.

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Thank Belinda L
Reviewed 2 weeks ago via mobile

Myself and my husband came here for our honeymoon! The apartment was beautiful and the staff were so helpful! We loved our stay and would highly recommend the Grande Mecure for couples or a family stay! The island itself is beautiful and the food facilities are great! We had a wonderful time

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Thank SammyWay
Melbourne Australia
Reviewed 2 weeks ago

We stayed at the Grand Mercure Apartments for 6 nights and enjoyed our stay immensely. Apartment whilst a little tired in places in appearance it was clean and had everything we needed during our stay for a self contained apartment. Views from the balcony were breathtaking( we did have a water view room).Service from Rita and staff was excellent and...

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Thank WayneK53
Townsville, Australia
Reviewed 16 February 2017

Book through Best of Magnetic to ensure Apartments are up to standard and everything is in top condition . We visit the island regularly and have not been disappointed. We prefer to stay in the oceanfront block but having stayed in all of them, we have not been disappointed.

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Thank kimw92486
Newcastle, Australia
Reviewed 16 February 2017

Our apartment in Grand Mercure was comfortable. Also the location on Magnetic was great as well. Rita and Kim were both very friendly and helpful. Whilst the apartment was not quite to our standard of cleanliness a quick clean of the floors rectified this. Everything in our apartment worked. Yes a few maintenance issues but nothing that we couldn't live...

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1Thank Leeanne6959
Traralgon, Australia
Reviewed 15 February 2017 via mobile

Dirty room, holes in walls, ratty cushions, rusty fridge pretty awful! Accommodation was supposed to be 4 star but fell far short of advertised quality. Magnetic Island and Townsville are beautiful, perfect turquoise water.

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1Thank donnadifab
Reviewed 14 February 2017

We were 2 ladies in our 60's who booked thru a 3rd party for a 5 night stay. A very short walk from the Ferry terminal saw us at the Apatments. Our welcome in reception was very friendly by Rita & Kim. I had asked for twin beds when I originally booked for an additional fee, but none were available....

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1Thank Elgrad
Cairns, Australia
Reviewed 24 January 2017

I love magnetic island and wanted to come back and the island never disappoints. I was a little underwhelmed by the units- they were very dirty and poorly maintained. The linen and towels have seen better days and the condition of the kitchen/bathroom/furniture is pretty disappointing. The whole unit needs a deep clean. The manager was pleasant and corrected mistakes...

Review collected in partnership with Accorhotels.com
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1Thank TheHeat333
Reviewed 18 January 2017

My family and I booked multiple rooms 12 months in advance for a week over Christmas - we were bitterly disappointed with the standard of the rooms and service. Upon arrival we were told that the air conditioning was not working and would not be repaired for our entire stay. It was obvious that this had been the case for...

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3Thank Chris S
Cairns Region, Australia
Reviewed 15 January 2017

Apartment was in need of a spruce up. Beautiful balcony views though. Checked in to our 3 bedroom apartment. Bedding configuration was not what was stated & only 4 towels were supplied. Upon calling reception we were told to come down & get our own towels as they are too busy to bring them to our room. As for bedding...

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1Thank 41terri

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
With the character of Magnetic Island reflected in its distinctive architecture, Grand Mercure Magnetic Island offers a secluded sanctuary, with oceanfront accommodation comprising of four buildings nestled around tropical landscaped gardens. Grand Mercure Magnetic Island offers a selection of deluxe one, two and three bedroom beach house style apartments designed to take advantage of uninterrupted views of the Coral Sea and enhance the natural space and lighting with sliding door panels, louvered walls and breezeways and private balconyies. ... more   less 

Additional Information about Grand Mercure Apartments Magnetic Island

Address: 146 Sooning St, Magnetic Island, Queensland 4819, Australia (Formerly Mantra One Bright Point)
Region: Australia > Queensland > Magnetic Island
Price Range: $196 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Apartments Magnetic Island 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
Grand Mercure Apartments Magnetic Island Queensland
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Apartments Magnetic Island staff and other travellers.
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Questions? Get answers from Grand Mercure Apartments Magnetic Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask for a water view room”
 of 5 bubbles WayneK53, 5 Mar 2017 | Read review
“Buy some groceries and supplies on the mainland”
 of 5 bubbles kimw92486, 15 Feb 2017 | Read review
“Try to get an apartment that has a door on the shower and not need a step ladder to get into it.”
 of 5 bubbles Elgrad, 13 Feb 2017 | Read review
“Try Peppers”
 of 5 bubbles 41terri, 14 Jan 2017 | Read review
“Chose a different hotel”
 of 5 bubbles ChrisC638, 1 Jan 2017 | Read review
5 of 5