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We arrived on Easter Sunday: Told to pick up the key in the box as the owners wouldn’t be there. We paid $38 for a service - it’s not an Airbnb it’s a camp site. Paperwork didn’t include the WIFI p/w, we had to call them. Lacking in service in my opinion. Our caravan was literally on top of 4 other caravans. Very very small sites. We were there 4 1 night - they could have given us a site away from the 3 families surrounding us. Plenty of empty sites. Total lack of care. Open camp kitchen ( fridge tv microwave sink ). Amenities were fantastic with self contained ensuite. But....the camp site had no one onsite: never experienced that b4 anywhere else. As an owner you can’t simply take off on your own holiday with a camp site half full of campers that you are responsible for.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jodie Dawson, General Manager at Emerald Cabin & Caravan Village
Responded 6 May 2021
Hello! Thankyou for your review, we are glad you liked our amenities. Our powered sites are $35 per night. We are sorry that you felt cramped we are very easy going and would have been happy to move you, although our office was shut we have a worker that lives on site and is on call 24/7 he was working all Easter weekend. We hope you enjoy the rest of your travels and that we see you again soon Regards Emerald Cabin and Caravan Village Team
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We camped here for a couple of nights. Camp grounds are level, shaded, and grassed. Even though it's near a main road, the noise is minimal. Amenities are unisex, with each cubicle containing a shower and toilet. Unfortunately, the shower curtains are too short, and allow water to spill onto the bathroom floor. This water mixes with any dirt on the tiles to then form mud. Apart from that, facilities are fairly clean, and the camp kitchen is well equipped. Bird watchers will thrill at the sight of native parrots swarming the campgrounds for a feed late in the afternoon.
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Date of stay: August 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The accommodation is in a quite part of town well away from the railway line and adjacent to the golf club. It is big: lots of cabins, lots of sites all a little bit close together: it was not full when we stayed so not so bad at that time. It is well maintained: a good camp kitchen ,excellent amenities - ensuite style (for which a key deposit is required). No wifi that we were made aware of.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jodie D, General Manager at Emerald Cabin & Caravan Village
Responded 16 Nov 2021
Thankyou for your review, We hope you enjoyed your holidays. We do have Wi-Fi available throughout the park we hand the username and pass code out upon check-in, terribly sorry if you did not receive the code. We hope to see you again soon. Thankyou ECCV Team
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Took 3 hours before they answered the phone. The phone message said open 7am when finally get an answer after them not ringing back from messages left they say the message is wrong it should day 8am because of covid stupid excuse for everything.not recommended everyone too close together might as well stay in a sardine can.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Being directed to one site and given the key for another was the start of a very ordinary stay. The park is old and poorly maintained. Our facilities were dreadful- a third we’re out of order and the rest not clean. Closed so don’t have to clean them? Shower curtains haven’t been washed since they were put up years ago. Daily cleaning mainly meant the bins were emptied- no wipe downs or mopping. Cost $45 a night - such a rip off.
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip: Don’t stay there
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very neat and tidy park. Staff very accommodating had some car trouble and they were very helpful. Cabins spotless and roomy. Great water pressure . Roomy parking and central to town. Can recommend. Good size fridge in room and comfy bed.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Absolutely great experience from the moment we entered reception till we were on our amazing drive through site. The amenities block was so clean and the staff really friendly. Live music was on every second nigh and if you love a game of golf, well the course adjoins the park! What more could you want
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jodie D, General Manager at Emerald Cabin & Caravan Village
Responded 16 Nov 2021
Thankyou for your review, We hope you enjoyed your holidays. We hope to see you again soon. Thankyou ECCV Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The small cabin was comfortable enough, but there is some drawbacks.
No oven, means everything is microwaved or fried. Doesn’t help when the range hood doesn’t work, so you need to turn air conditioning on the beat the smoke detector going berserk.
You can use the bed as a lounge for television; but you get what you pay for!
Maintenance is a vote failure here; so ask for a fully maintained cabin.
Not the most enjoyable week I’ve had.
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jodie Dawson, General Manager at Emerald Cabin & Caravan Village
Responded 6 May 2021
Hi Michael, Thankyou for your review. I’m sorry you found your time with us not enjoyable. We take our maintenance very seriously so I will look into what cabin you were in so the maintenance team can fix what is broken. Unfortunately we are not always aware of issues so Thankyou for bringing it to our attention Regards Emerald Cabin and Caravan Village Team
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This was had on a trip north. We booked ahead. The staff was pleasant. And this was the first time we had a key for the amenities with a key refundable cost. We have had coded amenities on our travels. Emerald is a great provincial city with lots to see. Next time!
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Date of stay: May 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from emerald cabin caravan, General Manager at Emerald Cabin & Caravan Village
Responded 21 May 2021
Thankyou for your review, We are glad you enjoyed your stay. Regards The Emerald Cabin and Caravan Village Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at Emerald Cabin & caravan park 3 times in 2 years, we will be back early September for another stay. Facilities are aging but clean, sites are big enough for todays vans. Staff are super, very friendly. Checkin was early, and easy. Thanks
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from emerald cabin caravan, General Manager at Emerald Cabin & Caravan Village
Responded 24 Aug 2021
Thankyou for your review, We are glad you enjoyed your stay. Enjoy your travels and we are looking forward to your next stay with us. Regards, Sharnah. Emerald Cabin and Caravan Village
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There are more places to choose from in the Emerald area.
LOCATION
AustraliaQueenslandEmerald
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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