Hotel Bellinzona
77 Main Rd, Hepburn Springs, Victoria 3461 Australia
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USD 157
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About
#5 of 28 hotels in Hepburn Springs
Location
Cleanliness
Service
Value
Hotel Bellinzona is a landmark. From the turn of the 20th century to the present day, luxury and regional splendour, a blending of cultures. 43 beautifully appointed rooms. Attentive service, bespoke decor, a revitalising sojourn, Hotel Bellinzona has a remarkable curated flair. Your number one destination, a regional staple that inspires a longing to return. Eat, drink, rest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Express check-in / check-out
Private check-in / check-out
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Location
70Somewhat walkable
Grade: 70 out of 100
12Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
77 Main Rd, Hepburn Springs, Victoria 3461 Australia
Getting there
Rental CarsSee all Hepburn Springs car hire
605Reviews5Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Little gem in hepburn springs with beautiful gardens to enjoy a drink outside. Our stay was wonderful. The staff were so kind and helpful, especially abhi the front desk manager who made us feel so special. I can’t speak highly enough about. We can’t wait to come back!
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very stylishly decorated hotel in heart of Hepburn Springs. Our deluxe room was large with comfortable bed and good bed linen. Our room on the ground floor did look out into a lovely garden and fountain but we had to have the privacy blinds down to avoid looking into other rooms - let light through but not quite the same. The bathroom was functional and had been updated but not totally renovated - still had the corner bath which is a bit naff. Could hear people walking around in the room upstairs but didn't interrupt our sleep. Lovely garden to have drinks/meals in on a sunny day. All in all a good place to stay and would stay there again but perhaps request an upstairs room.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Lovely hotel. Beds and pillows were extremely comfortable. Stayed with my elderly mother in an Accessible room. Room however was a little on the small side for Accessibility. However the Accessible bathroom was huge.Hotel had lots of stairs so luckily there is a disabled spot to pull into for drop off and pick up right near a ramp for the Accessible rooms. This drop off zone however is a little steep still so be mindful when unloading those with walkers or wheelchairs. Note that you cannot access the restaurant from inside the hotel as no lift, only stairs. You need to walk along the verandah, down the disabled drop zone (which is a little steep for walkers and wheelchairs) and walk along the Main Street to enter at ground level. Would stay again.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This beautiful heritage hotel was established in 1903 but refurbished in 2019. It has a very luxe private club atmosphere. Rich dark wood stairways, plush carpet, leather armchairs, open fireplaces, abundant artwork, comfy romantic rooms and a relaxing bathhouse featuring warm pool, hot spa and sauna with glass windows overlooking gorgeous forest greenery. There is a cosy fireside lounge bar and an on-site restaurant. Car parking is free and there are numerous cafes nearby. Close to Hepburn Springs mineral spa but honestly the hotel bathhouse was so good we just used that extensively. The reception staff were helpful and friendly yet unobtrusive. Use the carpark across the road for easier access then the carpark at the rear. It’s a heritage hotel so yes there are stairs not elevators but the stairways are grand and add to the ambience. I would definitely stay there again for a special occasion. We stayed two nights midweek for my husband’s birthday and he loved it as did I.…
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Use the free carpark across the road from the front entrance - easier for wheeled luggage. The...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bellinzona Reception, Marketing at Hotel Bellinzona
Responded 27 Aug 2023
Greetings T1402UMjob, Thank you so much for your time and comprehensive review. We are trilled that you enjoyed your stay with us. We are glad we exceeded your expectations and created several unforgettable moments for you to remember us for years to come. Delighted you were well looked after and trust we will see you again! Thank you for such a kind review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the worst dining experiences ever. No ambience in restaurant. We waited 45 minutes for the meal to be served only to find it barely warm. As we had waited so long, we suffered through it as we didn't want to wait any longer. No apology for the length of wait. To add to injury my partner who is Celiac (which we informed waitress of) was given gluten. We will not return
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bellinzona Reception, Marketing at Hotel Bellinzona
Responded 17 Aug 2023
Greetings Dee57613 - thank you for taking the time to review. We're sorry that your experience fell short of expectations, and you left feeling unsatisfied by your visit. This does not sound in line with the guest experience we aim to provide, and we cannot apologise enough for the disappointing service you received. We strive to achieve a high level of guest experience with each and every guest, and we are sorry if in this instance this was not the case. Your feedback is extremely helpful to improving our guest experience. If you could kindly contact us on reception@bellinzona.com.au to discuss further, we would be most appreciative. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To be honest, a bit disappointing. Lovely building and nice decor. Very comfortable bed. However, we had no hot water in our room at 6pm. Apparently, there were too many guests in the hotel complex and the hot water system couldn’t cope! Really? Management was dismissive of the issue. Also our room had no windows, other than a ceiling height skylight window. Not worth $365 per night.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bellinzona Reception, Marketing at Hotel Bellinzona
Responded 13 Aug 2023
Hi Paul, Sorry to hear this feedback and our apologies for it. We thank you for your feedback. We appreciate your feedback regarding the building and décor. Since your comments, the hot water system is back to normal. We unfortunely encountered an unexpected issue that night -As you may know maintenance issues can arise at any time. We apologise for any inconvenience this may have caused. Please note that you had a loft room book. Which in its name itself suggest low ceiling. We would maybe suggest booking a Suite or an Executive suite for your next visit. Thank you for your time and feedback. We looking forward to serving you again at Hotel Bellinzona in the not distant future. Best wishes, Hotel Bellinzona
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
go to this hotel if you like waking up to false fire alarms at 4:27am with no staff on deck i can’t believe this customer service my sleep schedule is bombed p.s they didn’t give anyone a refund i am beyond angry
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bellinzona Reception, Marketing at Hotel Bellinzona
Responded 3 June 2023
Hello Ben, Sorry to hear this feedback and our apologies for it. Fire alarms are for the safety of all. If you would like to discuss this situation please contact me at darren@bellinzona.com.au - Darren Collinson, Front Office Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Stay. Great staff but special BIG shout out to Abi who was so welcoming and wants to go above and beyond. We had a water pressure problem in our room and abi went out of his way transferring our luggage (We had a lot) and offering us an upgrade (The room had a bath). It was needed after an eventful day where i had a flat tire on the way and it was my birthday. Thank you. Dinner at the Virgin was mind blowing even on a busy night the service was great. We will be back.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Bellinzona Reception, Marketing at Hotel Bellinzona
Responded 18 May 2023
Greetings TravelR_121 Thank you so very much for taking the time to review our hotel. We cannot thank you enough for sharing your honest thoughts and feedback scores surrounding your stay. Your positive feedback was very welcomed. Rest assured that we will pass your praise onto the team & especially abhi, and We are sure that they would take joy in knowing that we have made your stay with us a pleasant and memorable one. We do hope to welcome you back in the future Kind Regards, Hotel Bellinzona
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As regular visitors to the region, we can never go past staying at Hotel Bellinzona. It’s the best hotel with the best facilities and great staff - beds are amazing! It’s a beautiful hotel. Our recent stay was when the hotel was quieter, which was nice for us. We had the heated pool and spa to ourselves and had super attentive service in their restaurant The Virgin Kitchen. A lovely dinner and breakfast there. Cannot recommended Hotel Bellinzona enough. We will keep going back!
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Bellinzona Reception, Marketing at Hotel Bellinzona
Responded 18 May 2023
Greetings, Great to have you back with us! Thank you so very much for taking the time to review our hotel. We cannot thank you enough for sharing your honest thoughts and feedback scores surrounding your stay. Your positive feedback was very welcomed. Yes, how amazing it is when you have the whole place for yourself. We sure you did enjoy it. We do hope to welcome you back in the future Kind Regards, Hotel Bellinzona
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly, online it said they were booked for months, we turned up anyway. Half the restaurant was empty and remained empty. Drinks were slow, they made it as the meal was served food was cold, small and overpriced. The menu really lacked luster and lacked choices.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bellinzona Reception, Marketing at Hotel Bellinzona
Responded 13 May 2023
Greeting Jason, We believe we have replied to your google review. Hi Jason - appreciate you taking the time to review, however a little confusing with the detail. You refer to a tiny menu and a tiny place - The Virgin Kitchen is anything but that as other customers can experience, online bookings were definitely available whilst your commentary about the food being terrible is a surprise - did you speak with a team member at the time? We would always gladly prepare another meal in these instances. Kind Regards, Hotel Bellinzona
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 145 - USD 205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bellinzona grange hotel hepburn springs
LOCATION
AustraliaVictoriaHepburn Springs
NUMBER OF ROOMS
43
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Claim Your ListingHOTEL BELLINZONA (AU$221): 2023 Prices & Reviews (Hepburn Springs) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Hotel Bellinzona
Which popular attractions are close to Hotel Bellinzona?
Nearby attractions include Portal 108 (0.3 km), Hepburn General store (0.2 km), and Hepburn Pool (0.2 km).
What are some of the property amenities at Hotel Bellinzona?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Bellinzona?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel Bellinzona?
Conveniently located restaurants include The Surly Goat, Rubens, and Frank and Connie's Kitchen.
Are there opportunities to exercise at Hotel Bellinzona?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Hotel Bellinzona located near the city centre?
Yes, it is 0.3 km away from the centre of Hepburn Springs.
Does Hotel Bellinzona offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Bellinzona?
Many travellers enjoy visiting Wombat Flat Mineral Spring (3.6 km) and Leitches Creek Mineral Spring (7.6 km).
Is Hotel Bellinzona accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.