We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
31/12/2017 01/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Alexander House Hotel & Utopia Spa

    East Street, East Grinstead RH10 4QD, England
    Lowest prices for your stay
    31/12/2017 01/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Traveller (1010)
    Room & Suite (365)
    Dining (195)
    • Excellent66%
    • Very good19%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “champagne bar” (197 reviews)
    “hot tub” (175 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    31 Dec.1 Jan.
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from USD 576.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all East Grinstead hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d3021414f83e485b8f352f31100db2ba", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":266742,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":12,"year":2017},"checkout":{"day":1,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d3021414f83e485b8f352f31100db2ba","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":576,"lowestMetaPrice":576,"additionalPartner":false,"highestMetaPriceDisplay":576,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":576,"lowestMetaPrice":576,"highestMetaPriceDisplay":576,"hotelName":"Alexander House Hotel & Utopia Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQzMDIxNDE0ZjgzZTQ4NWI4ZjM1MmYzMTEwMGRiMmJhIiwiQUlLIjoiYzQ5YjU2ZjdmNWJkNDVkOWExNzUwOGFmZmRkNjBmMjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "31/12/2017", "checkOut": "01/01/2018", "lowestPrice": "USD 576", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (2,218)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 2,210 reviews

    Reviewed 2 days ago via mobile

    We decided to spend 3 nights having read several reviews about the hotel. Arrived with fairly high expectations. Pleasantly surprised with the arrival greeting by a lovely elder gentleman. The hallway carpets look like they could do with a good scrub. The bedroom suite, Silver...More

    Thank sophialovette
    Reviewed 6 days ago

    This was booked as a special treat for a reunion. However the lady who greeted us was totally disinterested in explaining the Spa, and as a result, I found the locker system hard to understand, and had no information about the facilities available. So it...More

    1  Thank debraj r
    Reviewed 1 week ago via mobile

    Our stay to celebrate our friend Marianne’s 50 th birthday exceeded all our expectations.We arrived to a warm welcome from the lovely gentlemen at the hotel entrance and our check in was quick, efficient and friendly.After being shown to our rooms of Tree tops spa...More

    Thank vanessa010165
    Reviewed 1 week ago

    i feel it's over priced with delusions of grandeur. Tired carpet and wall paper in our room and they don't even supply body lotion in the bathroom. The worst thing though was the facial i had. It was expensive (and i had the cheapest one!)...More

    Thank Ali M
    Response from Jurca T, Manager at Alexander House Hotel & Utopia SpaResponded 1 week ago

    Dear AliM, Thank you for adding your review. Naturally I was concerned to read your comments. We have only received good feedback from our Spa treatments and i am surprised to read your comments. May I ask you to contact me so that we can...More

    Reviewed 1 week ago via mobile

    I was not going to post this but unfortunately I don't like it when it takes a 5* hotel longer than 24 hours to get back to you. This is a copy of the email I sent to them. To whom it may concern, Please...More

    2  Thank Conrad B
    Response from Jurca T, Manager at Alexander House Hotel & Utopia SpaResponded 1 week ago

    Dear Conrad B, We have tried to call you and we have sent you and e-mail as well. The comments which you kindly made us aware of are extremely worrying for us to hear. I would like to offer you my sincere apologies for the...More

    BLOC Hotel Gatwick Airport
    3,279 reviews
    #7 of 28 hotels in Crawley
    8.6 km
    Langshott Manor Hotel Gatwick
    962 reviews
    #1 of 11 hotels in Horley
    9.8 km
    Sofitel London Gatwick
    8,069 reviews
    #3 of 28 hotels in Crawley
    9.5 km
    Gravetye Manor Hotel and Restaurant
    738 reviews
    #1 of 1 hotels in West Hoathly
    2.2 km
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Adult pool
    • Price range
    • USD 218 - USD 700 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 58
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Priceline, Expedia, Hotels.com, Hotwire, Orbitz, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Alexander House Hotel & Utopia Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • West Sussex >
    • East Grinstead
    • Also Known As
    • Alexander House And Utopia Spa ,
    • Alexander House & Utopia Hotel East Grinstead ,
    • Alexander Hotel Utopia
    Add Photo Photos
    Traveller (1010)
    Room & Suite (365)
    Dining (195)
    Pool & Beach (39)
    Hotel & Grounds (905)
    Bathroom (58)
    Business Centre & Event Rooms (2)
    Gravetye Manor Hotel and Restaurant
    738 reviews
    2.23 km away
    Nearby Restaurants
    478 reviews
    1.60 km away
    Red Lion
    72 reviews
    1.31 km away
    114 reviews
    .01 km away
    Velvety Ginger
    48 reviews
    1.56 km away
    Nearby Attractions
    Tulleys Farm
    1,239 reviews
    3.07 km away
    Priest House
    28 reviews
    3.55 km away
    571 reviews
    3.64 km away
    Southern Pursuits
    346 reviews
    2.47 km away
    Ask a question
    Questions & Answers
    20 September 2017|
    AnswerShow all 4 answers
    Response from Paulette W | Reviewed this property |
    Hi I don’t know about the hot tub sorry. But you do have to book the restaurant as there are two.
    27 June 2017|
    AnswerShow all 3 answers
    Response from Alison L | Reviewed this property |
    There are adjoining rooms. I'm really sorry I can't remember if there is a fridge.
    20 June 2017|
    AnswerShow all 3 answers
    Response from Grant P | Reviewed this property |
    We got there an hour early and were shown to our room , I think it depends on how busy they are . Enjoy I had a lovely birthday there and stayed the night .

    Recently Reviewed Hotels around East Grinstead

    Room Tips
    "Cedar Lodge Suites are great."
    Read review
    "Don't stay on 3rd floor rooms are small and cramped with too much furniture."
    Read review
    "had Ash on second floor which was nice"
    Read review
    "Cedar Lodge Rooms are beautiful"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing