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Best Western Plus Old Tollgate Hotel

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Best Western Plus Old Tollgate Hotel
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524 Reviews from our TripAdvisor Community

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Showing 513: English reviews
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Hove
Reviewed 4 days ago NEW

I'm not a massive fan of Carveries, but this was one of the best I've been to. Starting with a cold buffet, with a couple of hot dishes (soup and Garlic mushrooms), you were given the option of various cold meats, smoked salmon, prawns, pate and some salads. The mains were varied and tasty - not just limited to roasts,...

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Thank dommer2000
Leeds, United Kingdom
Reviewed 1 week ago

This is my second visit. The hotel is situated approximately 5 miles outside of Shoreham, situated in a small village. The hotel has a large car park to the rear. From the moment you walk through the entrance of a very nice building, the staff are really helpful. On my first visit I was in the annex to the right...

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Thank Harvey679
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

thank you Harvey679 for posting your review. I shall pass your comments re the gravy to the chefs. kind regards

Essex, United Kingdom
Reviewed 2 weeks ago

We returned again for another visit as we so much want to like this hotel more. This trip we stayed in room 220 a four poster bed room with a large jacuzzi spa bath and a large walk in shower very modern and well maintained.The hotel has great staff that are very helpful and polite.The hotel in general is very...

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2Thank Steve B
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Dear Steve B Please may I ask that you contact me personally to discuss your comments as I would like to investigate. We have not received any other negative comments from guests regarding these rooms. kind regards

Dorset, England
Reviewed 2 weeks ago

The accommodation in this Best Western is spread across three buildings. We were in the East, which appears to be a converted house immediately next to the main hotel. The room was modern, spacious, very clean and I loved the underfloor-heated floor tiles in the bathroom! The restaurant is very impressive, with lovely walnut-coloured panelling and lots of paintings. The...

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Helpful?
Thank Modigli
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Dear Modigli Thank you for your positive feedback, I am delighted that you were impressed with the hotel and restaurant. I would just like to clarify - the difference between booking a room only rate and a B & B rate is £3.00. If you book on the room only rate then the normal breakfast price will apply. The supplement...

Harrogate, United Kingdom
Reviewed 3 weeks ago

For years I've had a sneaking regard for the Best Western chain's simple offering of good comfortable rooms and a decent on-site restaurant located in buildings of character. How this one made it into the portfolio is a total mystery. For a start, the whole operation revolves around a dining experience dignified with the name of "Carvery" when it is...

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Thank oliver5125
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Dear oliver5125 I am very disappointed to read your review and am sorry that The Old Tollgate Hotel was not to your own personal liking. All Best Western hotels are Independently owned and operated so please do not let your disappointed affect your opinion of the Brand. We have many reviews that state the complete opposite to yours. If you...

london
Reviewed 13 February 2017

We booked three single rooms for a hiking trip on a late booking, no cancellation, value deal.They were all clean and well equipped with mini bar, hairdryer and kettle etc. Bathroom with shower were good, beds were comfortable, breakfast - buffet or full english was OK with more than enough choice if not spectacular. The clotted cream tea for the...

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Thank sophie83
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Thank you sophie83 for taking the time to post your review. I will personally pass on your thanks to the staff. kind regards

Kentford
Reviewed 7 February 2017 via mobile

This was the third long weekend away we have had in a Best Western plus hotel. Discreetly positioned in the pretty little village of Bramber, near Steyning in Sussex. What a great find though! We had booked a king room for 3 nights but when we arrived at the hotel I enquired about a room upgrade and was offered an...

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Thank Ivan D
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Dear Ivan D I am delighted to read that we exceeded your expectations - we shall look forward to welcoming you back later in the year. kind regards

London, United Kingdom
Reviewed 6 February 2017

Good location, quiet despite being on main street. Room in the west annexe was spacious and well appointed - particularly appreciated the under floor heating in the bathroom. Restaurant was good for both dinner and breakfast.

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Thank Linsley M
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Thank you Linsley M for choosing to stay with us. We really appreciate your comments. kind regards

The fens
Reviewed 14 January 2017

Overall a faultless stay. Helpful staff. Quality room. Excellent food. Value for money and an easy to find location with loads of parking spaces. I would recommend this hotel to friends and family. Enjoy.

Review collected in partnership with Best Western
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Thank KingofThefens
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Thank you KingofThefens for taking the time to post your 5* review - much appreciated. kind regards

Hampshire
Reviewed 2 January 2017 via mobile

Excellent room, extremely clean, with nice, modern bathroom. Also TVs that worked nicely, and tea & coffee making in room. Only let down was banging doors - but was this due to guests or hotel design? Restaurant area not up to the same standard of the hotel - primarily geared to providing a carvery service. A bit crowded and busy...

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Thank HampshireKenny
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review

Dear HampshireKenny, thank you for your 5* review I shall pass your comments re the doors to the maintenance team. kind regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
Official Description (provided by the hotel)
Just 10 miles north of Brighton, the Old Tollgate Hotel is one of the most popular 3 Star Country Hotels in West Sussex. Set within the idyllic Village of Bramber, Steyning at the foot of the Sussex Downs, you can expect wonderful customer service and comfort whilst enjoying the hotel’s old worldly charm. The modern traveller will benefit from Free Parking, Free WIFI and Flat Screen TVs in every guest room.Our award winning Carvery Restaurant offers a superb selection of perfectly roasted joints, a spectacular choice of hot dishes, smoked fish, salads and mouth watering desserts.An idyllic Wedding Reception Venue with a licence to host your Civil Ceremony. The ideal hotel near to the South Coast where you can rest your head after enjoying a shopping expedition in nearby Brighton. Perfect base for lovers of golf, walking, cycling, horse riding and for visiting the many nearby historic houses and gardens in East and West Sussex. ... more   less 

Additional Information about Best Western Plus Old Tollgate Hotel

Address: The Street, Bramber BN44 3WE, England
Region: United Kingdom > England > West Sussex > Bramber
Price Range: $116 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Old Tollgate Hotel 3*
Number of rooms: 38
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Also Known As:
Best Western Bramber
Bramber Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Old Tollgate Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would suggest for a peaceful sleep ,in our opinion do not book 217 through 220 not able to comment on other Roomes.”
 of 5 bubbles stevebI3124CH, 13 Mar 2017 | Read review
“If it's got a communicating door, complain immediately before you unpack!”
 of 5 bubbles oliver5125, 1 Mar 2017 | Read review
“The rooms in the west gate are fine”
 of 5 bubbles GaryG198, 29 Nov 2016 | Read review
“It's a quiet area, but 103 overlooked the countryside area.”
 of 5 bubbles ahktarr2016, 19 Nov 2016 | Read review
“We found the room upgrade good value for money, Do include dinner in your stay.”
 of 5 bubbles iand382, 16 Nov 2016 | Read review
5 of 5