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Hilton East Midlands Airport

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Hilton East Midlands Airport
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1,492 Reviews from our TripAdvisor Community

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Showing 1,474: English reviews
Telford, United Kingdom
Reviewed 17 December 2015

thank you for excellent overnight stay before early morning flight the reception staff very friendly and welcoming rooms very comfortable even though alongside motorway very quiet no disturbance very reasonable price if you book package with transfares which are first class with friendly helpful drivers only thing i think restaurant prices a little expensive as are most hotels and lots...

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Helpful?
Thank les b
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear les b Thank you so much for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated. We're delighted that you enjoyed our park and fly experience and we are grateful for your recommendation. Thank you for choosing to stay with us and we look forward to welcoming you back again....

Weil am Rhein, Germany
Reviewed 17 December 2015

This is not your typical airport, motorway exit hotel. Though it is just off J24 of the M1 and next to the East Midlands airport. BUT make sure you have directions - it took us about 30 minutes to find it. The staff were extremely attentive and courteous. The front desk manager - Carlos Borges - was incredible. Very concerned...

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Helpful?
Thank jeturner7
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear jeturner7 Thank you so much for reviewing our hotel on TA and also for your kind comments for our staff; this is sincerely appreciated. We're delighted that we met your expectations and that you enjoyed our facilities especially the breakfast. Thank you also for your feedback about your experience getting here. Thank you for choosing to stay with us...

West Malling, United Kingdom
Reviewed 17 December 2015 via mobile

Was in the area on business ands the hotel was the most reasonably priced for what I wanted. Great location just off M1 and a very comfortable hotel. Had restaurant , bar area, coffee shop and gym so has all the facilities you want in a hotel including a business area. Rooms were clean and comfortable exactly what you'd expect...

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Helpful?
Thank bernie680
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear bernie680 Thank you for reviewing our hotel on TA and for giving us your feedback about our facilities; this is sincerely appreciated especially coming from a business guest. We're happy that we met with your expectations and grateful for your recommendation as a pleasant place to stay in the business area. Thank you also for your feedback about the...

Chichester, United Kingdom
Reviewed 16 December 2015

This was a complimentary stay after I'd had a bit of a whinge about some of the spa facilities being closed on a previous visit; a generous gesture by the hotel so I thought there was a risk that we would get a basic room and basic service. Not a bit of it. We'd had a bad drive through snow...

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Helpful?
Thank mikewalshuk
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear mikewalshuk Thank you so much for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated. We're really grateful for your glowing tribute to our 'Make it right' commitment; this is a huge focus for us and it feels great to be recognised for our endeavours. Thank you for choosing to...

Bagshot
Reviewed 16 December 2015

This hotel is about four miles from East Midlands Airport, is easy to find but charges for overnight parking. The hotel itself is very much Hilton standards with clean everything including the public area washrooms which are both monitored and kept stocked regularly. I stayed in a standard double room which was clean, comfortable and very well equipped. Everything worked...

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Helpful?
Thank Jox222
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Jox222 Thank you for reviewing our hotel on TA and also for vouching for our standards and consistency as a Brand; this is sincerely appreciated especially as it comes from a senior contributor to TA and is very well written with plenty of detail. We're delighted to have been able to meet with your expectations and really happy that...

Ipswich, United Kingdom
Reviewed 16 December 2015 via mobile

I have stayed at this hotel regularly over the last 15 years , and never been disappointed. Whilst it's an airport hotel , I've never used it as such . The hotel is decorated to a high standard and the staff really do a great job . Worthy of particular note is the General Manager , Sue Cave who makes...

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Helpful?
Thank Jonathan F
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Jonathan F Thank you very much for reviewing our hotel on TA and also for your very kind comments; this is sincerely appreciated. We're always delighted to have you stay with us and we're really happy that you enjoy your time here. Look forward to welcoming you back in the New Year. Kind regards Sue Cave General Manager

Corby, United Kingdom
Reviewed 13 December 2015

We always use this hotel when flying from East Midlands Airport. The check in is very fast and everything about the park and fly is explained. We cannot comment on food and drink as we did not use it. Rooms and are always comfortable, with free wi fi for Hilton Honours, tea/coffee making. Always find towels in bathroom very soft...

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Helpful?
Thank oakley2013
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear oakley2013 Thank you for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated especially as it comes from senior contributor with TA. We are also grateful for your wholehearted recommendation. We are extremely delighted that you had a great experience once again. Thank you for mentioning the transfers and the...

Reviewed 12 December 2015 via mobile

Great room, with great service, and great dinner/breakfast. The room has a double bed, extremely comfortable, with electronic air conditioning/heater. Plenty of towels. Desk, table and chairs. The room was fully equipped for a taxing 2 day work meeting.

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Helpful?
Thank Chiraag K
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Chiraag Thank you for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated especially as it highlights our deluxe bedrooms, a huge priority for us and demonstrated by our effort in getting all our bedrooms on 2 floors completely refurbished. We are extremely delighted that you enjoyed your stay with...

Sheffield, United Kingdom
Reviewed 12 December 2015 via mobile

Stayed night before flight. Lovely rooms .great service to and from airport. Very helpful lady in reception called andy. Drinks expensive beer not that good. Would definitely use again if flying from East Midlands.

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Helpful?
Thank glynnbo
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear glynnbo Thank you for reviewing our hotel on TA and also for giving us an excellent rating; this is sincerely appreciated. We are extremely delighted that you had a great park and fly experience. Thank you for mentioning Andi at reception as very helpful; she is one of our best assets. Your feedback on the beverages served has also...

Derby, United Kingdom
Reviewed 10 December 2015

We stayed at this hotel for one night on the room only with 7 nights car parking included. Having stayed here previously were looking forward to it. Yes, it lived up to expectations . Our room was clean and comfortable . What really makes the stay special for us is the leisure facilities , towels are provided all free of...

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Helpful?
Thank Jammy_Dodgers123
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Jammy_Dodgers123 Thank you for reviewing our hotel on TA and also recommending our park and fly package; this is sincerely appreciated. We are extremely delighted that we met your expectations and that you had a great experience once again. Thank you also for the feedback on the billing for breakfast; this has been noted by the F&B manager for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
IMPORTANT TRAVEL ADVICE: When travelling to the hotel and using a satnav, please search for the hotel name in the 'points of interest' or 'hotel search' section of your device. The reason is the hotel postcode covers such a large area that it can be imprecise on some devices. Please also note that if your satnav's maps are not up to date this can also cause misguidance, especially on tomtom devices. We strongly advise you to refer to our directions page on the hotel website ... more   less 

Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Region: United Kingdom > England > Derbyshire > Castle Donington
Price Range: $107 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hilton East Midlands Airport Castle Donington, UK - United Kingdom
Hotel Style:
#2 Luxury Hotel in Castle Donington
#3 Family Hotel in Castle Donington
#4 Business Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton East Midlands Airport staff and other travellers.
18 questions
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Questions? Get answers from Hilton East Midlands Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 107 is on the ground floor and easily accessible from reception.”
 of 5 bubbles 994petert, 30 Oct 2016 | Read review
“Try room 101”
 of 5 bubbles jimrE1068VD, 27 Oct 2016 | Read review
“Ask to upgrade,”
 of 5 bubbles darrenw119, 23 Sep 2016 | Read review
“Get as far away from reception as possible”
 of 5 bubbles Carmenclark, 18 Sep 2016 | Read review
“Don't forget to have your parking validated at reception before you leave”
 of 5 bubbles NottinghamStargazer, 20 Aug 2016 | Read review
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