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The Borrowdale Hotel

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Keswick CA12 5UY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (533)
Room & Suite (91)
Dining (61)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 6 hotels in Borrowdale
Location
Cleanliness
Service
Value
Nestled at the foot of Shepherd's Crag in the beautiful valley of Borrowdale, this 4-star hotel has a totally unique atmosphere enveloping the visitors from the moment they arrive. Built in 1866, the Borrowdale Hotel has an interesting history with the original 41 room bells, which, although no longer working, are still proudly displayed outside the reception area. The AA Rosette restaurant is very elegant and comfortable, which also boasts a superb walk-in wine cellar stocked with some very interesting bottles. During the day the lounge bar and conservatory are open for light lunches and afternoon teas and in the evening a splendid 5 course silver service dinner can be enjoyed in the AA Rosette restaurant with coffee and mints served in the lounges. The 40 cosy bedrooms come equipped with TV, telephone and hospitality tray. For those looking for dog friendly hotels, all of our bedrooms are dog friendly and are available for well-behaved dogs.
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Property amenities
Free parking
Free internet
Bar / lounge
Hiking
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Baggage storage
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Special diet menus
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Languages Spoken
English, French, Spanish, Hungarian and 2 more
1366Reviews16Q+A100Room tips
Traveller rating
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  • 50
Time of year
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Popular mentions
Tracey O wrote a review Yesterday
Peterborough, United Kingdom2 contributions2 helpful votes
My husband and I married on June 2nd 2021 during full covid restrictions. We booked this hotel for our mini moon as it was situated near Derwent Waters. We were so excited to be spending a few days away relaxing and spending time together as husband and wife. ( We could not go abroad on our Cruise due to covid restrictions and thought this would be a perfect alternative for us. The hotel itself and grounds are all amazing looked after and was nice and clean. What I am about to wrote I still cannot get my head around it actually happening. We booked three nights away at this hotel and sadly the first night we spent here I received a phone call at just after 1am informing me that my brother aged only 39 had suddenly and unexpectedly died. I was and I am still devastated about this. I had only been married two days and then my brother suddenly dies and I am distraught with emotions. Of course my husband and I packed our things immediately and headed to reception. We explained what had happened and that we had to leave immediately and face a 6 and half hour drive to get home. The gentleman on reception desk was very understanding and said that under the sad and exceptional circumstances he would reimburse us with the rest of the days we were going to stay and sort the check out for us, so we handed back the room key and left. I could not believe my eyes when I got a notification from my bank stating all the nights at the hotel were just taken from my account, plus another £110 on top for the phone call I made from that hotel to Peterborough A&E department to ask what happened to my brother. I immediately called this hotel and asked why they would do such a thing after we was assured we would not be charged for the extra nights we did not stay there due to the exceptional and upsetting circumstances that we had to leave in. There are no words to describe the pain and suffering I have endured since my brother dying two days after I got married and that I was over 500 miles away from him on my mini moon so couldn’t be there with him when he died. Having the mini moon cut short for no fault of our own and and to top it off get charged for all the times we didn’t stay there, plus extra for a phone call to find out how my 39 year old brother died. I called the hotel immediately after seeing the money taken from my account, there response to this was “It is their policy to take all moneys regardless of the situation”. I got really upset and I put the phone down. I simply cannot understand the cold heartiness of the people at this hotel that took our money and didn’t not even say sorry for our loss. You should be ashamed of yourself.
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Date of stay: June 2021Trip type: Travelled as a couple
1 Helpful vote
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john g wrote a review 12 Oct
1 contribution1 helpful vote
It was really uncomfortable when on arrival having to commit to a time for dinner and breakfast but this is no doubt because of the shortage of staff. On the positive side, all the staff were extremely polite and friendly and all rooms were spotlessly clean and well furnished. However, It would have been nice to have had shower cap provided as the shower head was not flexible. My main complaint (and it appeared that others felt the same) is that the table knives were so blunt it was impossible to cut. If meat and al dente vegetables are to be served it would be nice to be able to cut them into bite size pieces. PLEASE could the knives be sharpened asap.
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Date of stay: October 2021
Value
Rooms
Service
Room Tip: The classic double room is really only suitable for a 2-3 night stay as storage was limited.
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DancingRhinos wrote a review 4 Oct
London12 contributions11 helpful votes
Friendly and welcoming this is a lovely hotel in a fantastic location. Extremely dog friendly - they can dine with you in one area which is actually lovely - next to the lounge and bright and airy. Food was excellent. And it's a pleasant 10 minute walk to the edge of Derwent Water - stunning! Loved it. The room was clean and welcoming . Would stay again - highly recommended.
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Date of stay: September 2021
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Response from George Smith, General Manager at The Borrowdale Hotel
Responded 2 weeks ago
Dear DancingRhinos, Thank you for your very kind remarks. We are delighted that you enjoyed all aspects of your stay with us. A lot of our guests do take advantage of dining with their dogs near them, in the conservatory. There is also plenty of walks for all levels around the hotel. We look forward to seeing you in the near future. Kind regards George and Team.
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David S wrote a review Sep 2021
Cambridge, United Kingdom3 contributions13 helpful votes
Room was small, bathroom fairly new but needed grab handles to get in and out of the shower. Breakfast ok, evening meal reasonable, the fish course consisted of two teaspoons of fish in a shell! Wine well over priced. Staff didn't seem very happy, went to the lounge one evening for coffee, none with the cups, asked for some, the answer was 'I'm working on it', 10 minutes later it appeared no milk! Reception not always manned. Poor value for money.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
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Response from George Smith, General Manager at The Borrowdale Hotel
Responded 2 weeks ago
Dear David S, Thank you for review. I am sorry that you did not enjoy your stay. The fish course is an intermediate course and is different each night, but there is no mention of other night's fish course. we do have coffee available in our conservatory and the team always try to ensure there is cups, saucers, spoons, coffee and milk available. There are occasions when this area does need to be replenished. I wish you safe travels in the future. Kind regards George and Team.
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Lenny R wrote a review Sep 2021
Heywood, United Kingdom140 contributions62 helpful votes
We visited this hotel at the end of September for three days and really enjoyed our stay. After reading some of the previous reviews we were wondering what type of stay we were in for but we need not have worried as we were well looked after by the wonderful staff who were courteous and very helpful as well. We stayed in one the prestigious rooms which was large enough for the two of us and had all the mod cons you would need for a short stay and due to the position of the hotel was quiet and peaceful. The breakfast was very good with plenty of options on offer and the daytime menu in the bar and conservatory was good as well though the evening meal we had in the restaurant wasn’t the best with small portions and some of the food quite bland added to the high cost it was a bit of a let down. All in all I would have given it five stars but due to the previous comments about the dining experience four seems about right. If you want a chilled out break then this is the hotel for you and a word of warning there isn’t a phone signal here but the Wi-Fi is good even in your room.
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Date of stay: September 2021Trip type: Travelled with friends
Room Tip: No phone signal
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Response from George Smith, General Manager at The Borrowdale Hotel
Responded 2 weeks ago
Dear monkey2137080, I am happy to hear you found all the staff to be courteous and felt well looked after, that's our number one priority here at Borrowdale. I will certainly feedback your comments regarding dinner to the Chef as it is disappointing to hear you were not happy with the evening meal. Kind Regards George and Team.
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PRICE RANGE
USD 176 - USD 250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
borrowdale hotel
LOCATION
United KingdomEnglandCumbriaLake DistrictKeswickBorrowdale
NUMBER OF ROOMS
40
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Frequently Asked Questions about The Borrowdale Hotel
Which popular attractions are close to The Borrowdale Hotel?
Nearby attractions include Alpacaly Ever After (3.9 km), Derwentwater (5.0 km), and Surprise View (1.1 km).
What are some of the property amenities at The Borrowdale Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at The Borrowdale Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The Borrowdale Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Borrowdale Hotel?
Conveniently located restaurants include Panino Italiano, The Round, and Fellpack.
Are any cleaning services offered at The Borrowdale Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Borrowdale Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Borrowdale Hotel?
The staff speaks multiple languages, including English, Spanish, French, Polish, Romanian, and Hungarian.
Are there any historical sites close to The Borrowdale Hotel?
Many travellers enjoy visiting Castlerigg Stone Circle (6.2 km), Watendlath (2.4 km), and Crosthwaite Parish Church (5.4 km).
Does The Borrowdale Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Borrowdale Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.