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04/06/2017 05/06/2017
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    Chimney House Hotel

    Congleton Road, Sandbach CW11 4ST, England
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 147*
          USD 74*
          USD 77*
          USD 74*
          Traveller (110)
          Room & Suite (50)
          Dining (10)
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          Overview
          • Excellent19%
          • Very good26%
          • Average22%
          • Poor15%
          • Terrible16%
          1 week ago
          “Could do better”
          2 weeks ago
          “Standard 3 star hotel”
          Free Internet
          Free Parking
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Pets Allowed
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          De Vere Cranage Estate
          1,105 reviews
          #1 of 2 hotels in Cranage
           
          East-View House Bed & Breakfast
          29 reviews
          #1 of 5 B&Bs / Inns in Sandbach
           
          Innkeeper's Lodge Sandbach Homes Chapel
          183 reviews
          #5 of 5 B&Bs / Inns in Sandbach
           
          Best Western Plus Stoke on Trent Alsager Manor House Hotel
          487 reviews
          #1 of 1 hotels in Alsager
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (638)
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          1 - 5 of 638 reviews

          Reviewed 2 days ago via mobile

          Me and my partner came using a buyagift voucher. We arrived on Saturday and was welcomed, and everything was explained to us, and we booked our dinner time too. There was a wedding going on on the Saturday night, but they placed us at the...More

          Thank Johanna S
          Reviewed 1 week ago

          We stayed number of nights bed and breakfast. The staff were very helpful and friendly. The room was very comfortable and clean. The decor was rather dated. The staff told us they were in the throws of refurbishing the rooms. We could see from the...More

          Thank rcpaine1
          Response from Henri L, General Manager at Chimney House Hotel

          Sorry to hear you had some issues, we are working towards staff improvements and recruited a new chef, who is making positive changes. Kind Regards

          Reviewed 2 weeks ago

          We came here after a bad experience at another hotel within the hotels chain. We were invited on a two night stay with breakfast and dinner. The hotels reception area is lovely, it appears to have been recently refurbished/decorated. The first night we went for...More

          Thank StephParker93
          Response from Henri L, General Manager at Chimney House Hotel

          Thank you for your feedback there must of been a misunderstanding as when you e-mailed us to confirm your complimentary stay we did return your e-mail with full information there was a wedding taking place. Kind Regards

          Reviewed 4 weeks ago via mobile

          Nice hotel rooms dated lots of moths in bedroom breakfast good food in restaraunt good but check if wedding on first turns into fawlty towers bar area beautiful but kids from wedding running amok need to be kept in function room

          Thank Alan R
          Response from Henri L, General Manager at Chimney House Hotel

          Thank you for your feedback all the rooms are under renovation, and we are dealing with the events when children are being unsupervised,to hopefully improve every ones stay. Kind Regards

          Reviewed 4 weeks ago via mobile

          Abit disappointed. .had high hopes of this beautiful hotel in stunning grounds..room was ok but not great..shower was cold in the morning. .when I complained they said a boiler had broke down..breakfast was help yourself ..presentation could have been better..This hotel was not cheap..I expected...More

          Thank goffalot
          Response from Henri L, General Manager at Chimney House Hotel

          Thank you for your feedback we are currently renovating the whole hotel , so the eastern European workers were actually not our staff they were trades people, we are working towards improving the breakfast display and all areas with staff training and maintenance improvements. Kind...More

          De Vere Cranage Estate
          1,105 reviews
          #1 of 2 hotels in Cranage
           
          East-View House Bed & Breakfast
          29 reviews
          #1 of 5 B&amp;Bs / Inns in Sandbach
           
          Innkeeper's Lodge Sandbach Homes Chapel
          183 reviews
          #5 of 5 B&amp;Bs / Inns in Sandbach
           
          Best Western Plus Stoke on Trent Alsager Manor House Hotel
          487 reviews
          #1 of 1 hotels in Alsager
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Room Service
          • Free Internet
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Laundry Service
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • USD 70 - USD 102 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 50
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Priceline, Hotwire, Booking.com, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your Chimney House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Cheshire >
          • Sandbach
          • Also Known As
          • Chimney Hotel Sandbach ,
          • The Chimney Hotel ,
          • Chimney House Hotel Sandbach, Cheshire, UK
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          Traveller (110)
          Room & Suite (50)
          Dining (10)
          Hotel & Grounds (70)
          Bathroom (9)
          Business Centre & Event Rooms (1)
          Nearby
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          6.95 km away
           
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          Questions & AnswersAsk a question
          Steve H
          So the two hotels you reviewed are owned by Talash hotels and I have visited both and know they are exceptionally bad reporting this to trip advisor
          22 August 2015|
          Answer Show all 3 answers
          Response from Karen R | Reviewed this property |
          Hi, not sure what the question is. My personal experience at the hotel was fine, I was happy with everything., hence my review.
          0
          Votes
          Jo S
          I gave a review for the chimney house hotel....and because it was a bad review they replied to it and asked if they could have a contact number to discuss my stay...as requested I emailed them nearly two weeks ago...I'm still waiting for them to call me!! Says a lot for customer relations wouldn't stay here again!! EVER!!
          21 July 2015|
          Answer Show all 5 answers
          Response from lovetoeatout58 | Reviewed this property |
          I'm sorry to read that the management have not replied quickly to your complaints. As a people business they should be on the ball and take all complaints Very seriously. It's a beautiful location you wouldn't think you are... More
          1
          Vote
          Cammydriver
          Why does the hotel or management team not responding to the bad feedback
          8 July 2015|
          Answer Show all 7 answers
          Response from Jo S | Reviewed this property |
          Hi I gave a bad review for this place as it was awful they replied saying they would like to discuss my stay and could they have a contact number so I emailed them as requested.....I'm still waiting!! Says a lot doesn't it!!
          0
          Votes
          Room Tips
          "Rooms away from near the entrance would be quieter."
          Read review
          "Only went for afternoon tea"
          Read review
          "Go somewhere else."
          Read review
          "Ring direct if you must stay here and ask for their best price including breakfast"
          Read review
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