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28/01/2018 29/01/2018
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    Chimney House Hotel

    Congleton Road, Sandbach CW11 4ST, England
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    28/01/2018 29/01/2018
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     2 people are viewing this hotel
    USD 75*
    USD 75*
    USD 75*
    Traveller (122)
    Room & Suite (59)
    Dining (15)
    Overview
    • Excellent18%
    • Very good28%
    • Average22%
    • Poor15%
    • Terrible17%
    2 weeks ago
    “accomodation very good, food leaves a lot to be desired!”
    3 weeks ago
    “Disappointing Stop Over”
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan.29 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (702)
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    1 - 5 of 696 reviews

    Reviewed 1 week ago via mobile

    On returning to the hotel at approx 23 05 found bar was closed so asked for room service to be told “ we don’t do room service” . There is a 24 hour reception but you can’t buy a drink . Strange when you read...More

    Thank jonheywood123456789
    Response from Henri L, General Manager at Chimney House HotelResponded 1 week ago

    Thank you for your feedback, no food or drink to be brought into the restaurant area, That is the hotels policy.

    A TripAdvisor Member
    4
    Reviewed 2 weeks ago via mobile

    As a member of a party that came for a Christmas day lunch I would like to confirm that despite the dreadful presentation and quality of food served there was no mention of any refund etc as was mentioned by the General Manager in a...More

    Thank A TripAdvisor Member
    Response from Henri L, General Manager at Chimney House HotelResponded 2 weeks ago

    Good Afternoon I'm sorry for the confusing but yes on the day any issues that arose were taken to the manager at reception and there issue was resolved and they left,

    Reviewed 2 weeks ago

    stayed for 2 nights at Chimneys accomodation good its being done up and looks good but first morning there was a buffet it was ok, there was no one on duty had to go to reception to ask for cutlery. We were told by a...More

    1  Thank Beryl H
    Response from Henri L, General Manager at Chimney House HotelResponded 2 weeks ago

    Dear Beryl, yes there was an issue that morning, which we are very sorry for so reception kindly gave you a afternoon tea voucher to visit us and experience one of our delightful afternoon teas free of charge, which you accepted. Thank you for your...More

    Reviewed 3 weeks ago

    Christmas day meal. The worst we have ever eaten. After a superb meal last Christmas we went back,Never again. Food and meal the worst ever eaten.Massive portions .,cold. Dreadful cold vegetables. Corn beens and carrots pale coloured unedible.sticky toffee pudding. Cake with sauce on top....More

    Thank marionlee1234
    Response from Henri L, General Manager at Chimney House HotelResponded 3 weeks ago

    We are very sorry that these issues arose, and on the day refunds and discounts were offered as good will gestures, we will be investigating this situation to prevent it ever happening again, I apologise for this.

    Reviewed 3 weeks ago via mobile

    Very nice setting,reception/bar and dining . Good location for m6 jnc 17 sandbach and countryside. Rooms are fairly average but good value overall. The area is haunted though . I saw a soldier ghost in the yard when I looked out the window early hours...More

    Thank Mark M
    Response from Henri L, General Manager at Chimney House HotelResponded 3 weeks ago

    Thank you for your feedback, were pleased to hear your stay was enjoyable.

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 71 - USD 93 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Hotwire, getaroom.com, Priceline, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Chimney House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Sandbach
    • Also Known As
    • Chimney Hotel Sandbach ,
    • The Chimney Hotel ,
    • Chimney House Hotel Sandbach, Cheshire, UK
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    Traveller (122)
    Room & Suite (59)
    Dining (15)
    Hotel & Grounds (83)
    Bathroom (10)
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    Ask a question
    Questions & Answers
    jonheywood123456789
    13 January 2018|
    AnswerShow all 3 answers
    Response from neilmach_UK | Reviewed this property |
    Nor me, maybe ask the hotel
    0
    Votes
    Steve H
    22 August 2015|
    AnswerShow all 3 answers
    Response from Karen R | Reviewed this property |
    Hi, not sure what the question is. My personal experience at the hotel was fine, I was happy with everything., hence my review.
    0
    Votes
    Jo S
    21 July 2015|
    AnswerShow all 5 answers
    Response from lovetoeatout58 | Reviewed this property |
    I'm sorry to read that the management have not replied quickly to your complaints. As a people business they should be on the ball and take all complaints Very seriously. It's a beautiful location you wouldn't think you are... More
    1
    Vote
    Room Tips
    "Unable to comment"
    Read review
    "All rooms we had were of a good standard"
    Read review
    "Try to find a Travelodge"
    Read review
    "Good view of gardens"
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