Best Western Crewe Arms Hotel
513 reviews
#7 of 11 Hotels in Crewe
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Nantwich Road, Crewe CW2 6DN England
Lowest prices for your stay
USD 134
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Room & Suite (10)
About
#7 of 11 hotels in Crewe
Location
Cleanliness
Service
Value
A traditional 61 bed roomed hotel offering both bar and restaurant along with 5 meeting/conference rooms. The bar is open daily serving food and drinks from 7am - 11pm All rooms are en suite and offer tea/coffee, iron/ironing boards, hairdryers, free wi-fi, flat screen TV's, direct dial telephones Undergoing a major refurbishment Jan - June 2014 - all areas of the hotel have been completely renewed and modernised.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Newspaper
Parking
Wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
24-hour front desk
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Room features
Desk
Housekeeping
Room service
Flatscreen TV
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
Full view
81Good for walkers
Grade: 81 out of 100
37Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
513Reviews3Q+A100Room tips
Reviews
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- 45
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Popular mentions
As my room over looked a trainstation I heard and felt every train as the vibration in the room was horrendous and also the noise from the power lines were also horrendous The decor of the room was very dated and there was an old and mould odour in the room
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Review collected in partnership with Best Western
Date of stay: February 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Despite being half empty given room overlooking noisy road outside - no double glazing ! V few staff Only one coffee cup and one bath towel in double room!! Not impressed Room clean but small Zzzzzzzzzxzzzzzzzzzxzzzzzzzzzzzzzzzzz
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Overall service very good disappointed with room felt dark and drab very dated. TV failed to work two wall light out Paid for Champagne received cheap bottle of Prosecco Fruit Platter not impressed. No cups to make coffee. Bed uncomfortable.
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Review collected in partnership with Best Western
Date of stay: November 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Specifically asked for a room overlooking the station (this is a station hotel!). Great views over West Coast main line platforms. Room was on the small side, and a little bit tired, but for less than £50 absolutely fine.
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Date of stay: September 2020
Value
Location
Service
1 Helpful vote
Helpful
This is the worst place I've ever paid money to stay in - when I say this rates the worst our of places I've PAID to stay in, then yes, I am including a hostel, a refuge and 2 different "move on" houses (temporary accommodation). All the prior mentioned were 100 times cleaner than this cess pit. The carpet is still manky, dirty and sticky as when I stayed here exactly ten years ago, so hasn't been cleaned let alone replaced. I'm fact, the first room wasn't even HOOVERED. As well as the huge vomit stain, bits of crap and gravel on the dirty sticky carpet, the doors were dirty. I mean, DIRTY. black grime, various splashes of God only knows what. Same goes for the skirtings. The bed was dirty and ikky. The room smelt. It was old and outraged. The curtains didn't fit the huge old window. The bathroom wasn't clean. The bathroom window was absolutely fifth. I can deal with shoddy work. I can. It is far from ideal for a 3 star but it can be DEALT with. What CAN'T be dealt with, is staying in a room you don't want to take your shoes off in or touch ANYWHERE. It made me feel sick quite frankly. And the room o was moved too wasn't much better. The brand new shower didn't make up for the fact the bath had a stain around the rim, hairs in it and horrid stains around the plug. The sink and shelves were dirty. It got warm through the convector heater unlike the first room which was freezing cold in so much it was warmer outside. DISGUSTING. Nice reception staff. But sadly they don't make up for the disgusting grime. How the eff this got 3 stars will be a question that I'll always wonder ...!…
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Date of stay: September 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Response from Rachael Bickerton, Guest Services / Front Office at Best Western Crewe Arms Hotel
Responded 2 Oct 2020
Thank you for taking the time to give feedback on your stay. Feedback is important to the team as it enables us to identify areas of the customer journey we need to improve. We are sorry to hear of your experience and stunned by your comments regarding cleanliness of the bedrooms, we don’t often get this type of feedback as we set a high standard of cleanliness in all areas of the hotel and we will be looking into this. We hope you will think about visiting us again so the team can have another chance to provide you with a superior customer journey. Best wishes, Crewe Arms Hotel Team.
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PRICE RANGE
USD 54 - USD 122 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCheshireCrewe
NUMBER OF ROOMS
61
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Claim Your Listing Frequently Asked Questions about Best Western Crewe Arms Hotel
Which popular attractions are close to Best Western Crewe Arms Hotel?
Nearby attractions include Crewe Heritage Centre (0.5 km), The Corner Bar (0.3 km), and The Alexandra Stadium (0.3 km).
What are some of the property amenities at Best Western Crewe Arms Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Best Western Crewe Arms Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Best Western Crewe Arms Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Crewe Arms Hotel?
Conveniently located restaurants include Gio's, Passage to India, and Spiceology.
Does Best Western Crewe Arms Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Crewe Arms Hotel?
Many travellers enjoy visiting Market Square (7.6 km), Dorfold Hall (7.8 km), and St Bartholomew's Church (7.2 km).
Is Best Western Crewe Arms Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.