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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
A traditional 61 bed roomed hotel offering both bar and restaurant along with 5 meeting/conference rooms. The bar is open daily serving food and drinks from 7am - 11pm All rooms are en suite and offer tea/coffee, iron/ironing boards, hairdryers, free wi-fi, flat screen TV's, direct dial telephones Undergoing a major refurbishment Jan - June 2014 - all areas of the hotel have been completely renewed and modernised.
All reviews coach trip railway hotel close to the railway station coach party whilst visiting family national holidays busy road good size light sleeper self service main road plenty of hot water evening meal and breakfast night stay comfortable stay bar area twin room
The hotel it’s self isn’t bad, I was only there for 2 nights fortunately as when I parked there I have my registration to the receptionist, only to have 2 parking fines when I got home.
The first night I was woken around 01:00 to...More
I stayed here last night and I have to say the staff are very friendly and inviting and very happy to help. The rooms were very nice, clean, good facilities and the beds were so comfy I didn’t want to get up!! I would definitely...More
Thank Cassie T
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 1 week ago
Thank you for taking the time to write your wonderful review, the team are delighted to hear you had a good experience and look forward to your next visit.
Best wishes
Crewe Arms Hotel Team.
The F&B choice at the Best Western Crewe Arms is actually quite impressive, however, the lacklustre service and delivery of customer service is truly disappointing!
A distinct lack of staff equated to a rather lengthy dinner service and unnecessary waiting around.
Rooms are comfortable, however,...More
Thank tmatthew75
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 1 week ago
Thank you for taking the time to give feedback on your experience, The team are sorry to hear that we did not exceed your expectations, Your feedback is important to the team and we will be using it to make improvements to ensure we offer...More
Stayed here on Saturday 08/09/18
Good value for Money
Check in OK but having to sign in using a pencil !! Whats that about ?
Decor very dated
Room smelt of stale smoke
Shower cold , Shower screen leaked water all over bathroom floor
Breakfast...More
1 Thank kwp400
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 13 September 2018
Thank you for taking the time to give us feedback on your stay, We are very sorry that we did not live up to your expectations and we will be using your feedback to make improvements so that the issues you have raised are put...More
Not impressed with the hotel, decor tired, rooms overpriced. Decided to eat in hotel bar/ restaurant one evening , what a mistake that was. I ordered "Pork & apple sausages on sweet potato and chive mash finished with a rich red wine and rosemary sauce...More
Thank Foxcote55
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 13 September 2018
Thank you for taking the time to write a review regarding your experience while visiting us. Feedback is very important to the team as it enables us to focus on areas where we need to improve the customer journey. We are sorry to hear about...More
