Stayed here for the night with my partner. On arrival the hotel was clean and fresh, lovely staff which couldn’t do more for you. Heating in room was brilliant after a cold day at Alton towers and the full English breakfast was amazing too! Very lovely stay. If there was anything to improve on it would be the shower power but that’s only been picky. Thank you and would stay again!
Me and my girlfriend stayed the night in a honeymoon suite and it was beautiful. Lovely staff and the room was something like no other. Would highly recommend to anyone who's looking for a nice night away or going to alton towers like we did.
We checked in on a Saturday to Monday break. Was informed that food was served between 6-8pm. Bear this in mind for later.... First impressions were good until the guests in the room upstairs came back to their room and the ceiling was so thin we could hear them breathing! Creakiest floorboards and talking I'm just glad it was not a romantic couple upstairs! Was informed that food Was woken up the next morning by upstairs moving around at 7am and then they proceeded to have a full bath each, cue us now having no hot water! Reported the issue to reception and the lovely lady with blonde hair came back to our room to report the boiler broken but I'm not convinced tbh but she couldn't apologise enough. Spent all day Sunday at Alton Towers and was very tired. Didn't go on our last ride as we had to make sure we were back for food. Walked into the restaurant at 6.55pm to be told that they didn't serve food on a Sunday! Erm did you not think that would have been useful to know at check-in?!? In the current climate, places are either still closed or you have to book. We couldn't get in anywhere to eat at all and had to venture out into Cheadle to locate, in hope, a takeaway. Borrowed plates and cutlery (it was the least they could do really) when we got back. Next morning, upstairs ran another bath (seriously who has full baths every morning!?!) and I jumped into the shower before the 2nd one was run lol! So not the best place I've stayed in and had these things not happened, it would have been perfectly fine. But I don't think I'll be staying here again when I come back to the area with my boys.…
Such an amazing hotel. Run by such lovely people who cater to your every need. Everyone was very welcoming, the hotel itself was all round amazing, the rooms were really good size and all kept clean. The breakfast included was very tasty and the dinner menu had lots of variety and the food was superb. Would definitely recommend this hotel to others. Such a good experience. 5/5 ⭐️
Had an amazing time at Whiston Hall! The staff were so friendly and the rooms were lovely and clean. The bed was super comfy and had a great nights sleep. Nice and close to Alton towers like a 5-10 minute drive. The views were great as you can see for miles. Would definitely recommend