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We have just returned from a weekend break. After reading some of the recent reviews we arrived with a little trepidation.
On arrival, the greeting, check in and tour on the way to our room (overlooking the weir at the back of the property) was...More
I very rarely leave bad reviews unless completely warranted... and this definitely is
Our superior room had a room rate of 300 per night. I wouldn't have even. Paid 30!
We checked in and all was well, as we began walking through the building I...More
I’d like to preface this by mentioning that it is very rare for us to leave feedback after a stay somewhere, as we’re generally pretty easy going an not inclined to remark if something isn’t perfect. However, on this occasion we felt it was worth...More
Just back from our second stay this year, just can not fault it! Yes refurbishing going on but they have to do it and obviously some people won’t like it but the results are showing - Henlow was starting to look tired so much needed!...More
1 Thank poppyrose
Response from Michiel B, General Manager at Champneys HenlowResponded 6 days ago
Thank you for complimenting our facilities and excellent food offerings. Our team will be pleased to read the lovely comments that you have made. Please come back for your third visit with us again soon.
As a regular to Henlow, I would agree that it was in desperate need of a refurb. We last visited in October, just as the work was commencing. Upon visiting yesterday, we were in for a wonderful surprise! After a lovely welcome from Matt at...More
That depends on your ‘package ‘ I think. We had an early start at 11 for lunch that day stayed overnight and had early check out at 11 . We could have had 3pm check in with a 3pm check out . I’d e mail them and check there... More
That depends on your ‘package ‘ I think. We had an early start at 11 for lunch that day stayed overnight and had early check out at 11 . We could have had 3pm check in with a 3pm check out . I’d e mail them and check there did seem to be people coming and going all the time .