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Bel Air Collection Xpu Ha Riviera Maya

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2,351 Reviews from our TripAdvisor Community

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There are newer reviews for Bel Air Collection Xpu Ha Riviera Maya
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Showing 1,024: English reviews
A TripAdvisor Member
Ottawa, Canada
1 review
12 helpful votes
Reviewed 8 March 2005

After reading copius reports from people who visited this great resort, I looked forward to an exciting and different resort holiday, and I was not disappointed. The Xpu-HA Palace in Mexico is located in the middle of a wildlife rerserve/conservation area and the resort is spread-out over the whole property. The rule in the Myan Riviera seems to be that...

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12Thank A TripAdvisor Member
Clarkston, Michigan
Reviewed 7 March 2005

I think I'd read every review posted about Xpu-Ha in the last year and I have to say, many of them were very helpful - especially one - and I'll get to that in a minute, but just let me say that I can't say enough positive about this place. My wife and I were here the week of Feb....

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15Thank marcusg123
Calgary
Reviewed 6 March 2005

My husband, myself (both in our 40ies) and our two daughters (13 and 8) stayed at the Xpu-Ha Palace from Feb 24 to Mar 3. We arrived at 8:00 pm and I knew the chances of us getting a great room was really limited because of our late arrival. Before we left Calgary I familiarized myself with the lay out...

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14Thank razdog
davenport, iowa
Reviewed 5 March 2005

Can't wait to go back........Just got back on Monday, 2-28-05. We checked out this resort when we stayed next door at the Barcelo Maya last year, and fell in love Xpu Ha immediately. This year, we knew exactly where we wanted to go for our vacation. We were pleasantly surprised with our room, even though it was not near the...

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11Thank travelingal736
A TripAdvisor Member
Devon. UK
1 review
18 helpful votes
Reviewed 1 March 2005

Well we're back in the UK after 2 weeks at Xpu Ha Palace - it was a really great holiday. I read so many reviews before we went and they were really helpful so I hope this helps those waiting to go. I'll try and stick to the points not covered extensively already. We (my husband and myself and 7...

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18Thank A TripAdvisor Member
Bootle, United Kingdom
Reviewed 25 February 2005

My boyfriend and I have just returned from a two week vacation at the Xpu Ha Palace and we both agree it was the best holiday we have been on. We arrived at about 5pm after a long flight and about two hours spent at Cancun airport. This was the only bad thing about our holiday as the airport is...

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16Thank scouseimposter
A TripAdvisor Member
Connecticut
1 review
9 helpful votes
Reviewed 24 February 2005

The resot is a five star hotel. Great for kids of all ages. The staff is fabulous and helpful. The beach is great and the two pools are very clean and refreshing. The food changes every day with so much to eat. Steak, pork, chicken, fish, king crab, etc., etc., stc. The staff is willing to go over board for...

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9Thank A TripAdvisor Member
A TripAdvisor Member
Ontario, Canada
1 review
10 helpful votes
Reviewed 20 February 2005

When we first arrived at the Xpu-ha palace, we were greeted in the lobby with damp warm cloths to wash off our hands from our busy airport day.That was when I first relized that this was going to be an amazing trip.And I was right. During our stay we had many once in a life time experiences, including scuba diving,...

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10Thank A TripAdvisor Member
staten island New York
Reviewed 20 February 2005

Returned from a week's stay at Xpu-Ha with my wife 12 year old and 18 month old sons. I knew what to expect but this place did nothing but exceed my expectations! Check in was a breeze and we got the room we requested, First floor ocean view in the reptile section. Important point this resort is for active people...

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18Thank sargodd
British Columbia, Canada
Reviewed 19 February 2005

My wife and I spent a happy week at Xpu Ha at the of January. We have been to the Mayan Riviera before, but this place has the best swimming beach south of Cancun, in addition to the wonderful snorkelling in the lagoon and estuary. My only concern is something that cannot be easily fixed.......Why did the architect stick those...

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12Thank Nicolaman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Bel Air Xpu-Ha is the newly open Resort of Bel Air Collection at Riviera Maya. Feel with your family the natural environment, the perfect place to rest and delight yourself. A unique place for a romance experience. Enjoy our facilities surrounded by natural beauty in an eco-paradise. A gourmet experience in each of our restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in our Bars at Lobby and pool area. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. ... more   less 

Additional Information about Bel Air Collection Xpu Ha Riviera Maya

Address: Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico (Formerly Xpu-Ha Palace)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: $113 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Xpu Ha Riviera Maya 3.5*
Number of rooms: 144
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Also Known As:
Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha
Xpu Ha Palace Xpuha
Bel Air Collection Xpu Ha Riviera Maya Mexico - Xpu-Ha
Hotel Style:
#4 Spa Hotel in Xpu-Ha
#4 On the Beach Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Xpu Ha Riviera Maya staff and other travellers.
143 questions
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Vancouver, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if your room is in the 400's you will be closest to the food and pools”
 of 5 bubbles H4258ROpaula, 25 Mar 2017 | Read review
“The second floor rooms are like living in a treehouse. The downstairs rooms are my favorite so I can watch the jungle animals.”
 of 5 bubbles Islafreediver, 24 Mar 2017 | Read review
“NONE they all smell really bad and are very musty”
 of 5 bubbles Quarterhorse-post, 15 Mar 2017 | Read review
“the deluxe Palapa on the second floor....amazing!”
 of 5 bubbles pdseed, 14 Mar 2017 | Read review
“Our palapa roof leaked, but the sound of birds on your roof was the pleasant alarm clock! All part of the fun!”
 of 5 bubbles lucky1too, 13 Mar 2017 | Read review
5 of 5