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Bel Air Collection Xpu Ha Riviera Maya

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2,351 Reviews from our TripAdvisor Community

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There are newer reviews for Bel Air Collection Xpu Ha Riviera Maya
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Showing 1,024: English reviews
A TripAdvisor Member
Eagle, Idaho
1 review
17 helpful votes
Reviewed 27 March 2005

What a wonderful place!! I read reviews during the long Idaho winter and was so looking forward to this trip. I was not dissappointed! We were in the Reptile/Crocodilo section, ocean view, bottom floor. We asked for a room with double beds (We had our 2 sons -10 and 7- with us). We got a king sized bed. They promtly...

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17Thank A TripAdvisor Member
New Jersey
Reviewed 27 March 2005

We can't rave enough about Xpu Ha Palace. Our trip was from March 12-19, 2005. This was our first time to Mexico and it won't be our last as there is so much to see and do. Our vacation there was simply awesome. AIRPORT - With myself and my son traveling via Continental out of Newark International Airport bringing us...

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34Thank luv2walk
A TripAdvisor Member
Anchorage, Alaska
1 review
16 helpful votes
Reviewed 23 March 2005

Every year a few of us ladies meet somewhere for a week to catch up and relax. This year we picked Xpu-Ha Palace at the recommendation of a guy I work with. Since we live in different parts of the US, we met up in Cancun, ventured in a pre-paid taxi to Xpu-Ha and were greeted with a glass of...

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16Thank A TripAdvisor Member
A TripAdvisor Member
Carthage, Missouri
1 review
9 helpful votes
Reviewed 22 March 2005

We just returned from a vacation/wedding at Xpu Ha, and it was great! I was really nervous after reading some of the reviews, and I can say they did help! Arrival/room assignments were a breeze--we were on the first floor in the Reptile section, so we didn't see the ocean, but we could hear it clearly every day. I took...

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9Thank A TripAdvisor Member
Cincinnati, Ohio
Reviewed 22 March 2005

me, my fiance, and future mother in law, stayed at the Xpu-Ha Palace from March 12 -19 2005 if you want a awesome relaxing vacation, this is the place to go....... there are no cars/trucks... all transportation is by golf cart/big golf cart, all operated by batteries.... they even have an alcohol golf cart that drives around with drinks..... drinks...

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15Thank tischman
Boston
Reviewed 20 March 2005

We just returned from a great honeymoon at Xpu-Ha. We had an amazing time and hope to give a good indication of what it's really like there with our review. We arrived in Cancun Saturday afternoon and breezed through Customs, waiting only a few minutes for our bags. We had arranged for pickup with Chaza travel and we waited about...

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10Thank Kolbi C
A TripAdvisor Member
San Diego
1 review
9 helpful votes
Reviewed 20 March 2005

My wife and I stayed at Xpu-Ha for a week over the Christmas holiday. After having honeymooned at Sandals, we were a bit hesitant about another all-inclusive. We were pleasantly surprised and have been recommending Xpu-Ha to all of our friends. However, it is not for everyone. If you do not like to walk and feel like you are in...

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9Thank A TripAdvisor Member
michigan
Reviewed 18 March 2005

We absolutely loved this place. I can honestly say I wouldn't have changed a thing. The weather, the beach, the pool , the staff and even the food was great. We also lucked out with our room location. We were in the reptile/iguana section 2nd floor. I put in for an ocean view and got it the second half of...

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4Thank momto3andadog
new jersey
Reviewed 15 March 2005

I've been going to this area for 15 years & have been to most hotels. Including the palace resorts Moon place & adventura spa palace. I loved this hotel as its unique. Plus my husband can not sit still on the beach for 8 hours. Never crowded ( sometimes we would walk trails and rarely ever see another person) especially...

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76Thank doe1166
A TripAdvisor Member
Calgary
1 review
8 helpful votes
Reviewed 9 March 2005

We had a great time at the resort. Found the staff very friendly with the exception of the hospitality staff. We loved the area and the beach. The food was average but once we started to eat the Mexican I enjoyed it a lot more. Breakfasts were excellent. We took a trip up to the Aventuro Spa and after that...

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8Thank A TripAdvisor Member

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Bel Air Xpu-Ha is the newly open Resort of Bel Air Collection at Riviera Maya. Feel with your family the natural environment, the perfect place to rest and delight yourself. A unique place for a romance experience. Enjoy our facilities surrounded by natural beauty in an eco-paradise. A gourmet experience in each of our restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in our Bars at Lobby and pool area. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. ... more   less 

Additional Information about Bel Air Collection Xpu Ha Riviera Maya

Address: Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico (Formerly Xpu-Ha Palace)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: $113 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Xpu Ha Riviera Maya 3.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha
Xpu Ha Palace Xpuha
Bel Air Collection Xpu Ha Riviera Maya Mexico - Xpu-Ha
Hotel Style:
#4 On the Beach Hotel in Xpu-Ha
#4 Spa Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Xpu Ha Riviera Maya staff and other travellers.
143 questions
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Vancouver, Canada

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Questions? Get answers from Bel Air Collection Xpu Ha Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if your room is in the 400's you will be closest to the food and pools”
 of 5 bubbles H4258ROpaula, 25 Mar 2017 | Read review
“The second floor rooms are like living in a treehouse. The downstairs rooms are my favorite so I can watch the jungle animals.”
 of 5 bubbles Islafreediver, 24 Mar 2017 | Read review
“NONE they all smell really bad and are very musty”
 of 5 bubbles Quarterhorse-post, 15 Mar 2017 | Read review
“the deluxe Palapa on the second floor....amazing!”
 of 5 bubbles pdseed, 14 Mar 2017 | Read review
“Our palapa roof leaked, but the sound of birds on your roof was the pleasant alarm clock! All part of the fun!”
 of 5 bubbles lucky1too, 13 Mar 2017 | Read review
5 of 5