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Catalonia Royal Tulum Beach & Spa Resort

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Traveller (10933)
Pool & Beach (3084)
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Overview
  • Excellent64%
  • Very good26%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“tapas restaurant”(265 reviews)
“italian guests”(123 reviews)
“royal grill”(136 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Rooms
30 Jul.31 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,131)
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4,292 results
Traveller rating
2,354
1,321
430
131
56
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LanguageEnglish
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2,354
1,321
430
131
56
Show reviews that mention
All reviewstapas restaurantitalian guestsroyal grillla selvalunch buffetmargarita barangel fishvera clubpool partyeither directionplaya del carmenjungle settinghoneymoon packagepool barwhite sandusa transferspillow menu
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1 - 5 of 4,292 reviews
Reviewed 3 days ago

We just returned from Catalonia Royal Tulum and had a good time. Here are the high points: The Beach was nice, but the seaweed is still an issue. They try and remove it often, but don't expect to see the crystal clear, white sand beach...More

2  Thank Vira and Mark G
Hotel's Favourite
Reviewed 3 days ago

This is our 2nd time returning to this property - and the first time we have ever re-visited a hotel in our travels. Both years we had upgraded our visit to the Privileged level and believe it is worth the bump up in price. You...More

2  Thank Gregory A
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded 3 days ago

Dear Gregory, What a honor to know we have being your choice for second time! And also, we are so happy to read that all the expectations were met once again! Thank you for your nice remarks for the delicious menu at BLoved, definitely is...More

Reviewed 3 days ago

Just returned from a 10 night stay at the Catalonia Royal Tulum. Overall a very pleasant stay. Our room was lovely and the grounds were to a very high standard and maintained daily. All of the restaurants were great with the steakhouse being our favourite....More

1  Thank StandOrFall
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded 3 days ago

Dear Jordan, Thank you for your gently review, we are really happy that these ten days had been amazing, I think the confort of the room it's the main part of the experience and we are glad that your loved it! I will pass your...More

Reviewed 5 days ago

Had a fantastic stay at this hotel we upgraded to the privilege and were not disappointed. All the staff are fantastic always smiling and very helpful the Beloved restaurant has some fantastic food and the lounge area was simply the best just sit there and...More

Review collected in partnership with this hotel
1  Thank Javo58
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded 5 days ago

Dear guest, We cannot thank you enough for choosing us, I am so happy to hear that your experience was in line with our reputation for upscale and quality service. I will pass your comments along the team who will be very motivated to know...More

Reviewed 5 days ago

The housekeeping & turndown schedule could improve. When they first cleaned our room one day, they took our pool towels (which apparently they replace at the evening turndown); when I called multiple times for towels because we were going to go back to the pool,...More

Review collected in partnership with this hotel
Thank nattyig
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded 5 days ago

Dear Natty, Thank you very much for your contribution, I regret to read the experience you had, I can assure you that the missteps mentioned have been addressed internally to ensure that they have not repeated that kind of experiences to our guests. Anyway, thank...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Bar/Lounge
Adult pool
Outdoor pool
Details
Price range
USD 196 - USD 569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Xpu-Ha
#3 On the Beach Hotel in Xpu-Ha
#3 Spa Hotel in Xpu-Ha
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 196 - USD 569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Xpu-Ha
#3 On the Beach Hotel in Xpu-Ha
#3 Spa Hotel in Xpu-Ha
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (10933)
Pool & Beach (3084)
Room & Suite (1059)
Dining (794)
Family and Play Areas (40)
Amenities (30)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Emma L
18 July 2018|
AnswerShow all 4 answers
Response from Philip D | Reviewed this property |
It was $50/night each but continue to watch on Expedia or whoever you are booking your flight too cause sometimes it gets cheaper. Your room is slightly nicer, you get more premium booze, you get 10 or 15% off in the spa and... More
1
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Room Tips
"All rooms were great! We liked having a room closer to the pool and beach."
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"Ask for close to beach as it could be a decent walk if you are near the lobby"
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"Higher floor closer to the pool/beach"
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"Ask for a high room - these are just above the treetops"
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