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Catalonia Royal Tulum

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6,007 Reviews from our TripAdvisor Community

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Showing 3,264: English reviews
Epalinges, Switzerland
Reviewed 2 days ago NEW

Very good choice: we spend 8 beautiful days in this hotel. 5 very good restaurants with perfect service. The beach is clean and Beautiful. From there you can easily take the collectivo (bus) to visit tulum or Playa

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4Thank pipaillon
Kirkland, Washington
Reviewed 2 days ago NEW

This was our second time at Catalonia Royal Tulum, having gone to visit last year in October 2015 also. We loved it so much then, that we decided to invite some family from the UK to join up with us their for this trip in November-December 2016. Here's an overview of our trip: Pro's: - Cancun Airport has made some...

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2Thank Andrew W
Calgary
Reviewed 2 days ago NEW

My wife and I just spent our honeymoon at this wonderful hotel. It was amazing. Everything from the friendly housekeeping staff to the servers in the bars and on the beach. The food was amazing!! Our room was great. Everyday when we came back to the room a different little animal was on our bed made out of small towels....

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2Thank Dean L
Toronto, Canada
Reviewed 2 days ago NEW

An excellent hotel...Great rooms, food, staff, activities, and beach.....The evening entertainment was so-so, but apart from that we had a fun 8 days...The friendliness of the staff was especially enjoyable...

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1Thank maninb
Denver
Reviewed 2 days ago NEW

Excellent hotel with amazing beds, food, service and perfect beach. It's 1 hour and 10 min from the Cancun airport. There is minimal nightly entertainment and no swim up bar, but other than talkative it was perfect. We had an amazing experience and will definitely go back. The beach is literally amazing... baby powder sand and crystal blue water.

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2Thank Swingingshovel
London
Reviewed 2 days ago NEW

Beautiful hotel and location. All the staff were so helpful and hard working. There were activities if you want them but the beach is long enough to also get some complete peace. Loved it. I would recommend this hotel for people who like more colonial rather than ultra modern. Very clean and they are making efforts to help the environment.

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2Thank Susan K
Littleton, Colorado, United States
Reviewed 3 days ago NEW

This was our first trip to the Catalonia Royal Tulum Beach and Spa Resort. We didn't realize that there was "all inclusive" vs "partially inclusive" when it came to drinks and dinning at one of their restaurants. We have vacationed at other all inclusive resorts (E.g. Dreams and Secrets) between Cancun and Tulum and it was a little shocking to...

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3Thank Larry N
Boca Raton, Florida
Reviewed 6 days ago NEW

We went to celebrate my daughter's 19 and they were pending of every detail on her day. But who really made the difference was the staff, always smiling and pendant of your necessities. In general was a great experience.

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3Thank abelarmandof
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Abel, Thank you for your review and for staying at Catalonia Royal Tulum. We are very grateful to hear that you had a nice experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be our pleasure to welcome and pamper you once again. Best Regards General...

Leicester, United Kingdom
Reviewed 6 days ago NEWvia mobile

The hotel is located about an hour from the airport - after a good flight we were picked up quickly and taken straight there by our pre-booked taxi transfer. Good to see a lot of the other hotels on the drive down!! First impressions of the lobby were impressive, we were welcomed by Lily and our check in was smooth...

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3Thank Helen T
Toronto, Canada
Reviewed 6 days ago NEWvia mobile

4/5 stars My husband and I just returned from a lovely two weeks at the Catalonia Royal Tulum. Upon check-in we were upgraded to a privilege room with a king size bed. Overall the room was simple and nice. Nice big walk-in shower. Room service staff was excellent and would clean the room twice a day, with turn down service...

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5Thank Donna T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Adults only all-inclusive resort, located in Xpu-Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat. It is just 25km from Playa del Carmen and Tulum's archaeological site, and 85 km south of Cancun International airport, in Quintana Roo State, Mexico. ... more   less 

Additional Information about Catalonia Royal Tulum

Address: Carretera Cancun Chetumal Km. 264.5, Xpu-Ha 77790, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: $345 - $902 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Royal Tulum 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Catalonia Royal Tulum Xpuha
Riviera Maya Copacabana
Copacabana Riviera Maya
Catalonia Royal Tulum Riviera Maya, Mexico - Xpu-Ha
Hotel Style:
#1 Green Hotel in Xpu-Ha
#2 Spa Hotel in Xpu-Ha
#2 On the Beach Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Royal Tulum staff and other travellers.
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Questions? Get answers from Catalonia Royal Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Privileged rooms are a great step up. Top floor was amazing to be above the trees.”
 of 5 bubbles 153andreww, 5 Dec 2016 | Read review
“They are all good. only 3 floors in all buildings”
 of 5 bubbles DeanL124, 5 Dec 2016 | Read review
“Recommend rooms further away from the main lobby. The noise level from the special shows can be quite loud.”
 of 5 bubbles 53larryn, 4 Dec 2016 | Read review
“No elevators so be aware of that”
 of 5 bubbles lisapM7999MB, 30 Nov 2016 | Read review
“3rd floor rooms give you more of a view over the canopy of trees.”
 of 5 bubbles Crewed1, 29 Nov 2016 | Read review
5 of 5
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