We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Suites Yucatan by Palladium

Show Prices
#2 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Royal Suites Yucatan by Palladium
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,089 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Suites Yucatan by Palladium
See the most recent reviews
Showing 1,081: English reviews
Bensalem, Pennsylvania, United States
Reviewed 4 November 2014

For us, when me and my husband spend a couple thousand dollars to go on vacation, a friendly professional staff can make the difference between a good time and a fabulous time. The Royal Suites at the Palladium are beautiful, clean and exceptional, as is the rest of the resort in every aspect, so I'll talk about the people that...

 Report
Helpful?
1Thank Pat S
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Pat S, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if...

Springfield, Illinois
Reviewed 4 November 2014

Things we liked: El Jardin: very good, great service and great quality of food. The breakfast was honestly my favorite. Omelette chef that also made pancakes and crepes, the omelettes were to die for! I also loved our 3 dinners there. My Husband got steak most of these nights, I got the lobster, coconut shrimp, and then the last night...

 Report
Helpful?
2Thank Alyssa C
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Alyssa K, Thank you for taking time to give us your feedback about your last holidays in the Grand Palladium Resort & Spa. All comments are very important for us to improve our service and facilities every day. Concerning the perception about the food, I just would like to explain that our aim is to fulfill the expectations of...

Reviewed 4 November 2014

This was our first trip to Royal Suites. We had a really nice Royal Suite which was large, comfortable and clean. The workers all were all nice and helpful. The only downside to this resort is the food ...it is mediocre at best. There are no "WOW" meals to be had here which was a little disappointing after having read...

 Report
Helpful?
2Thank Frank M
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Frank M, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected. Thanks again and please let us know if there is anything further we can do and feel free to contact us for your next visit to grant...

Reviewed 4 November 2014

This was the first trip to Mexico for both my new husband and I and we were excited to receive an upgrade to the Royal Mayan Suite until it flooded every time it rained. Oh and it rained every day. We did have nice parts of each day and enjoyed some snorkeling on the hotel beach. Drinks are watery but...

 Report
Helpful?
4Thank Caitlin P
Alex M, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Caitlin P, Thank you for your feedback about your last holidays with us. For us is really important to know all the impressions from our customers and what we need to do to better meet our guests’ expectations. We feel really sorry that your experience in our hotel was not so excellent as desired. About the comments that you...

Calgary, Canada
Reviewed 3 November 2014

For the first time ever, we returned to a resort for a second time. We were not disappointed. The resort is quiet, lovely and has wonderful service. Great for a relaxing holiday. The staff really go out of their way to make sure you are happy. In El Jardin, Manuel, Luis, Daniel and Romanuldo all were exceptional. Luis at the...

 Report
Helpful?
1Thank vacaciones42
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear vacaciones42, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the...

maryland
Reviewed 31 October 2014

This was our 3rd trip to GP and 2nd in a row to RSY. My husband and I traveled with my brother and sister in law. All four of us had a great time. I asked both of them if they had any complaints and they did not. This time we stayed in a royal junior suite. This was my...

 Report
Helpful?
5Thank mkmaj
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear mkmaj, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the...

Reviewed 26 October 2014 via mobile

My sister and I just returned from a visit to the Royal Suites. This was our first time at this resort, but it will not be our last. We had a wonderful time! Everyone we came in contact with was so pleasant and helpful. We loved our dinners at El Jardin and our breakfasts too. Waiters were always helpful and...

 Report
Helpful?
4Thank Elizabeth R
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Elizabeth R, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if...

Wilmington, Delaware
Reviewed 24 October 2014

Excellan as usual 1. Our Concierge Liz was very helpful 2. El Jardin was great... matre'd Joel and waiter Samuel did all but hand feed us. Steak and naked lobster for me and lobster cappellini for My wife. 3. Sumptori... Great Sushi and filet entrees 4. Steak house great 5. The Italian resturant was great, esp. the salad bar 6....

 Report
Helpful?
3Thank Phil J
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Phil J, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us...

Brooklyn, New York, United States
Reviewed 23 October 2014

The resort was beautiful. We liked everything with the resort facilities, the food was great, bar and restaurant staff were extremely helpful and friendly. We both loved the private adults only aspect and having some sectioned off areas throughout the property. I do really want to point out a few things: 1. This was my honeymoon and I had some...

 Report
Helpful?
1Thank Ryan B
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Ryan B, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us...

Silkeborg
Reviewed 20 October 2014

We went to the Grand Palladium resort in Akumal and were upgraded to the Royal Suites. This was truly the greatest resort we have ever stayed at! The room was huge (incl. private terrace with hot-tub) and luxurious + had free wifi. Our room was located near the great pool which was for Royal Suites guests only. Very relaxing and...

 Report
Helpful?
1Thank DanishGirl1981
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear DanishGirl1981, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if there...

4,064 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3630)
Viewed
Hotel & Grounds (537)
Viewed
View from Room (64)
Viewed
Room/Suite (730)
Viewed
Dining (276)
Viewed
Pool/Beach Area (702)
Viewed
Family/Play Areas (36)
Viewed
Bathroom (51)
Viewed
Business Centre/Function Rooms (6)
Viewed
0:48
Videos (2)
Viewed
Other (1226)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (408)
Viewed
Amenities (44)
Viewed
Beach (20)
Viewed
Junior Suite (58)
Viewed
Mayan Suite (90)
Viewed
Pool (39)
Viewed
Dining (28)
Viewed
Suite (75)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (8)
Viewed
Dining (4)
Viewed
Family/Play Areas (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Akumal
9.5 km away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
5.6 km away
Secrets Akumal Riviera Maya
37.1 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#56 of 212 in Playa del Carmen
4,697 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Grand Palladium Kantenah Resort and Spa
0.2 km away
Grand Palladium White Sand Resort & Spa
9.6 km away
Luxury Bahia Principe Akumal Don Pablo Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $397 - $998 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Despegar.com, Hotels.com and Jetsetter so you can book your The Royal Suites Yucatan by Palladium reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico
Hotel Style:
#1 Green Hotel in Akumal
#1 Romantic Hotel in Akumal
#2 Top resorts Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Spa Hotel in Akumal
#2 Luxury Hotel in Akumal
#4 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Yucatan by Palladium staff and other travellers.
254 questions
Ask a question

See all questions (254)

Questions? Get answers from The Royal Suites Yucatan by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the upper (3rd) floor,so there is no one above us.The Royal Suites section is adults only.”
 of 5 bubbles JeffreyK43, 28 Mar 2017 | Read review
“We prefer the Riviera side of the hotel, though have also stayed in the Royal Suites - great!”
 of 5 bubbles CourtneyB926, 22 Mar 2017 | Read review
“The Junior Suite was really a good size for us.”
 of 5 bubbles luisacilurzo, 20 Mar 2017 | Read review
“7100 building close to the pool and lobby .. get bottom floor as no view or elevators”
  • jacuzzi tub outsdie room but easy to get locked out of room
  • love the towel art
  • The Royal Suites Yucatan by Palladium
  • The Royal Suites Yucatan by Palladium
 of 5 bubbles chattygirl7491, 19 Mar 2017 | Read review
“Some of the rooms face busy walkways which can have loud noise on the balcony.”
 of 5 bubbles krbi49, 19 Mar 2017 | Read review
5 of 5