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The Royal Suites Yucatan by Palladium

AMOMAUSD 362*
View Deal
#3 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
13/05/2017 14/05/2017
1 room 2 adults 0 children
USD 390*
USD 362*
Great Deal
USD 386*
USD 386*
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The Royal Suites Yucatan by Palladium
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2,116 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Suites Yucatan by Palladium
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Showing 1,094: English reviews
Edmonton
Reviewed 29 December 2014

We went the last week of November for our fifth trip to the RSY. We always stay in a RSY Mayan Suite because we really like the peace and quiet that these rooms offer. You rarely hear any other guests in the rooms that we ask for – no door slamming, no loud voices, etc. The rooms face the jungle...

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Helpful?
6Thank KeishaT
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear KeishaT, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the...

Cleveland, Ohio
Reviewed 22 December 2014

We originally were booked for a room at the Palladium Colonial. Upon arrival, we paid for an upgraded room. We were upgraded to the Royal Suites, we were very happy with that upgrade, thanks! Our room was wonderful and we loved our balcony jacuzzi. First night, only cold water. Was fine for the rest of the trip. We loved the...

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Helpful?
3Thank ATags36
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear ATags36, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us know...

Vacaville, Ca
Reviewed 20 December 2014

We spent 7 nights at the Palladium Royal Suites Yucatan in Akumal which is about one hour south of Cancun. The resort is an adults only all-suite all inclusive resort attached to a 4 resort complex managed by Palladium. The setting is in a seaside jungle with canals that has managed to maintain its natural setting with an abundance of...

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Helpful?
8Thank cflauricella
Aurora C, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear cflauricella, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if there...

Waunakee, WI
Reviewed 20 December 2014 via mobile

Stayed in a Royal Mayan Suite. There was a sewage pump station right next to our door. Could hardly stand it long enough to get the door open. Balcony was unusable because of the odors. Th outdoor shower is visible from the 3 story building across the water. Food is marginal. Only bright spots were the reception staff and the...

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7Thank journeyman1955
Aurora C, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear journeyman1955, Thank you for your comments about your stay in our resort, particularly about the staff, and thank you also for taking the time to explain your experience in your last holidays Royal Suite. All comments, bad and good, are very important to us for constantly improving the quality of our service, and I am very sorry about the...

Chicago, Illinois
Reviewed 18 December 2014

My husband and I arrived at the resort on December 11th, my 40th Birthday! I was so impressed by the beautiful lobby and the lady at the desk who was so helpful. (I hate that I didn't get her name.) She explained everything and answered all of our questions. She was even able to get us a reservation at the...

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2Thank Courtney R
Aurora C, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Courtney R, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us...

Reviewed 18 December 2014 via mobile

We had a great time once we arrived at the Royal Suites Yucatan Palladium. This was a return trip after being there in June for our honeymoon. The food at el Jardin was excellent. Israel and Alberto are awesome ! They helped us navigate around the resort and catch up with the rest of our party. There were 14 of...

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Helpful?
2Thank jrandmcs
Aurora C, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear jrandmcs, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the...

UK
Reviewed 17 December 2014

This is our 4th time to this hotel and our 3rd time in the royal suites. What can I say but brilliant time was had by all, we were there for our sons wedding which took place on the 13th November 2014. we were a small party and we were looked after by all the staff were ever we went....

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Helpful?
2Thank Maltby-tom
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Maltby-tom, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager Grand Palladium White Sand Resort...

Converse, Texas, United States
Reviewed 17 December 2014

My husband and I stayed at the Royal Suites for our honeymoon in October. This is a gorgeous property with access to all of the Palladium amenities on property. We chose the Royal Suites specifically for it's adults only status for our honeymoon. Our room was fantastic! We enjoyed a bubble bath on our balcony and the bed was surprisingly...

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Helpful?
2Thank Bonnie B
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Bonnie B, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us...

Rehoboth Beach, Delaware
Reviewed 12 December 2014

This was our 28th Trip to this resort. We have enjoyed the Resort & the staff immensely. We booked #29 for February while we were there last week. The Butler Staff is truly amazing with special recognition on this trip to Jacob, Rafael, Paola & Octavio. William the day time Royal Lobby bartender greeted us with our favorite drinks, Filaberto...

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Helpful?
3Thank Neller1234
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Neller1234, Thank you for your good comments and for the feedback, as our commitment is to provide the best service and attention at all times to our guests, and the way we can do it is to know what our guests like and the things we can enhance. We are happy to understand that you enjoyed your stay,specially being...

Victoria, Canada
Reviewed 11 December 2014

This was our first time to this property after joining the travel club almost four years ago. We have enjoyed Punta de Mita and Jamaica and hoped this property would be as good as those are. Everything on the Royal side was fantastic. The grounds and wild life are spectacular and the attention to detail from all the service staff...

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Helpful?
1Thank Steph B
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Steph B, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made about the Staff of Travel Club....

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13/05/2017 14/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $373 - $1,258 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico
Hotel Style:
#1 Green Hotel in Akumal
#1 Romantic Hotel in Akumal
#2 Top resorts Hotel in Akumal
#3 Spa Hotel in Akumal
#3 On the Beach Hotel in Akumal
#3 Luxury Hotel in Akumal
#4 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Yucatan by Palladium staff and other travellers.
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Questions? Get answers from The Royal Suites Yucatan by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the ground floor end suites in building 71. The entrance is right opposite the pool & closest to the lobby, bar and restaurant.”
alplan, 22 Apr 2017 | Read review
“Make any special requests by e-mail, ONE week prior to arrival.”
AsTheCrowesFly, 19 Apr 2017 | Read review
“Some of the rooms face North which isn't great for the hot tub on the balcony to enjoy at sun set”
ElaineJ272, 15 Apr 2017 | Read review
“Find out where the shows are and avoid rooms near there.”
canadianchris, 29 Mar 2017 | Read review
“We stayed on the upper (3rd) floor,so there is no one above us.The Royal Suites section is adults only.”
JeffreyK43, 28 Mar 2017 | Read review
5 of 5
AMOMA
USD 362* /night
View Deal
Bookit.comUSD 386
Booking.comUSD 386
TripAdvisorUSD 386
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Prices are for 1 room, 2 adults
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