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Secrets Akumal Riviera Maya

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Traveller (4654)
Pool & Beach (1195)
Room & Suite (779)
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Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“preferred club”(473 reviews)
“seaside grill”(260 reviews)
“market cafe”(216 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Secrets Akumal Riviera Maya
Hotel deals
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Reviews (4,026)
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3,350 results
Traveller rating
2,632
519
153
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2,632
519
153
27
19
Show reviews that mention
All reviewspreferred clubseaside grillmarket cafeel patiosea turtlesentertainment teampool conciergefishcoco cafetropical viewpreferred roommexican chocolateunlimited vacation clubsecrets propertyescargotpool basketballbuilding concierge
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1 - 5 of 3,350 reviews
Reviewed yesterday

Secrets Akumal Riviera Maya is an outstanding location to take a trip. The staff was excellent, especially the Entertainment Staff. There is plenty to do - or not! The food is excellent and there is plenty.

Review collected in partnership with this hotel
Thank DRJ60
Reviewed yesterday

Secrets is the best kept secret in the Riviera Maya. Absolute Paradise! We loved it. The Spa was incredibly relaxing and the staff gracious. Super fast (complementary) wifi connections from every location on the resort. Gourmet restaurants with tantalizing and delicious menu selections. Spacious room...More

Thank William R
Reviewed yesterday

Such a relaxing, fun, awesome time we had. Entertainment was provided nightly, food was plentiful and delicious. Customer service was great...we were taken care of with quickly and efficiently. Big draw for us...no children....all adults. So much fun meeting people from all over. Our second...More

Review collected in partnership with this hotel
Thank lou0128
Reviewed yesterday via mobile

We needed a short get away and this resort was perfect in so many ways. It is only 2 1/2 years, so a newer property and absolutely gorgeous. Like many of these type of resorts, they provide a variety of pools, restaurants, and activities. What...More

Thank MILESFROMMISSOURI
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded yesterday

Dear MILESFROMMISSOURI, Thank you very much for leaving these wonderful comments on Tripadvisor! We are very pleased to read that you have enjoyed our beautiful facilities, the excellent treatment provided by our team, and the many culinary delights prepared by our professional Chefs, who always...More

Reviewed 2 days ago via mobile

The best resort ever. Beautiful property, really kind employees and the best all-inclusive food & drinks menu. I’m definitely coming back. The resort has more than five restaurants with really good food. Don’t miss the night shows, they are awesome.More

1  Thank Rafa G
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded yesterday

Dear Rafa G, We thank you immensely for taking the time to share your experience on Tripadvisor and for your lovely comments about our resort, staff, food and the night entertainment. We are happy to learn that your stay was a very pleasant one from...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 328 - USD 607 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 328 - USD 607 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (4654)
Pool & Beach (1195)
Room & Suite (779)
Dining (555)
Amenities (158)
Business Centre & Event Rooms (26)
Family and Play Areas (16)
Questions & Answers
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janinebc
23 June 2018|
Answer
Response from Q1432CKpeters | Reviewed this property |
I was there in early march and we had no issues with mosquitoes. Having been in the travel business for over 47 years, we always advise out clients to bring Off spray or similar should there be a need to use it. The hotel... More
1
Vote
_ldeyulus
21 June 2018|
AnswerShow all 3 answers
Response from Q1432CKpeters | Reviewed this property |
Seagussum in the Cancun area has been around for a few years now. Unfortunately the tides have turned and have not gone back to normal. When I was at the resort, there were crews out all day every day and they work... More
0
Votes
AmandaL2013
19 June 2018|
AnswerShow all 4 answers
Response from Q1432CKpeters | Reviewed this property |
Secrets Maroma has a beautiful beach but is in the midst of a renovation currently. I would advise my clients to choose Akumal which is an equally nice resort and swimming alongside the turtles is a great experience.
1
Vote
Room Tips
"Our room was spotless every day we came back from our ventures."
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"Secret room service is a must try"
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"I wouldn't choose swim out rooms. There is no privacy."
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"Preferred Club"
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