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Grand Sirenis Riviera Maya Resort & Spa

15,135 reviews
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Traveller (15670)
Pool & Beach (4010)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,652 reviews)
“mayan beach”(381 reviews)
“health bar”(253 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,135)Write a Review
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12,350 results
Traveller rating
5,817
3,947
1,657
541
388
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5,817
3,947
1,657
541
388
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941 - 945 of 12,350 reviews
Reviewed 24 May 2017

Arrived after long flight and transfer to be greeted at Reception with 'do you want to upgrade your room for £240?' (had we not already paid enough for this holiday) then we were told £50 if we wanted a safe and £35 if we wanted...More

5  Thank jacksonYork
Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 28 May 2017

Hola jacksonYork, Thank you for taking the time to share your feedback with us regarding your recent stay at Grand Sirenis. Your comments are greatly appreciated and help us to continue striving to improve the service we offer. We are firstly delighted to hear that...More

Reviewed 24 May 2017 via mobile

Absolutely loved our holiday was worth every penny! The staff were amazing especially those around the pools one member of the staff stood out the most was (Octavio Delgado) he was always smiling,always getting everyone involved with the crazy games, fabulous with the children around...More

2  Thank Sophjxx
Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 28 May 2017

Hola Sophjxx, Thank you for taking the time to tell us of your wonderful stay here with us at the Grand Sirenis Riviera Maya Resort & Spa. It is always such a pleasure to hear that our guests have been able to spend some quality...More

Reviewed 24 May 2017

What can i say one of the best hoidays I've ever had, Location faciltites and staff all fantastic. The food was plentiful with a great variety and the staff where incredibly attentive to guests needs. Layout was great with choice for everyone from busy activity...More

2  Thank IanJ1966
Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 28 May 2017

Hola IanJ1966, Thank you for taking the time to share your comments with us. It is always a pleasure for us at Grand Sirenis to learn that our guests have thoroughly enjoyed their time with us here in our Mexican paradise. We are so pleased...More

Reviewed 24 May 2017

Me and my boyfriend went for 2 weeks in the beginning of May. We had the most amazing time and didnt want to leave! Rooms- Lovely and spacious, were cleaned every day really well by the maids. Our room did not have the privacy glass...More

7  Thank holliegreen97
Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 28 May 2017

Hola holliegreen97, Thank you for taking the time to tell us of your amazing stay here with us at the Grand Sirenis Riviera Maya Resort & Spa. We are absolutely delighted to hear that despite the choppy sea, you were able to venture out and...More

Reviewed 24 May 2017

Overall this resort gets a 3 out of ten stars. The pools and the beach are nice. That's about it. The facility needs a major face lift. The food is poor at best. The resort itself is too large to manage. For some reason it...More

2  Thank kentghery
Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 28 May 2017

Hola kentghery, Thank you for taking the time to share your comments with us. We at Grand Sirenis treat all guest feedback with high importance and are constantly striving to improve the service we offer at the resort. We are deeply saddened to hear that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 180 - USD 371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 180 - USD 371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (15670)
Pool & Beach (4010)
Room & Suite (1943)
Dining (1057)
Amenities (270)
Family and Play Areas (175)
Business Centre & Event Rooms (45)
Questions & Answers
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Larraine T
21 February 2018|
Answer
Response from MamaT115 | Reviewed this property |
You can book lots of excursions from the hotel. Check with your airline rep to get the good deals. But you must do this within your first 24hours to get the deals. But they can be booked anytime during your trip..
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Room Tips
"Get the new rooms"
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"all the refurbished rooms are lovely"
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"High rooms with a jungle view are best if you want to see wildlife - monkeys, toucans etc."
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"Best views block 1 and 2"
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