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Grand Sirenis Riviera Maya Resort & Spa

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Traveller (16139)
Pool & Beach (4068)
Room & Suite (1991)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,576 reviews)
“mayan beach”(346 reviews)
“health bar”(255 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (15,493)
There are newer reviews for Grand Sirenis Riviera Maya Resort & Spa
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12,661 results
Traveller rating
5,948
4,027
1,700
566
420
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5,948
4,027
1,700
566
420
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All reviewslazy rivermayan beachhealth barice cream parlourel ranchohole in the walla la carte restaurantsfishfrosted glassthe lion kingtime sharewater circuitquiet poolbeach barmain buffetjuice barspider monkeys
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11 - 15 of 12,661 reviews
Reviewed 6 days ago via mobile

Nice resort, with lots of activities if that’s your interest. Nice beach with plenty of little coves. Lots of space around the pools, all clean and well presented. The rooms are very spacious, everything worked and the beds comfortable. Quiet and away from the main...More

20  Thank travel123190735
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

Hello travel123190735, Thank your for publishing your review on TripAdvisor. We are really happy to know that you found our Resort beautiful, with to many activities to do, that you enjoyed the beach, pools, accomodations, food and amenities. Hope we have the opportunity again to...More

Reviewed 1 week ago

Awful place. Upgraded to join palace. Cost a fortune but worth it. Tiles broken around pool and these have been reported for a long time. Pool area dirty and plastic cups in pool and other things straight after it was cleaned. Faeces on wall in...More

14  Thank Barbara W
Reviewed 1 week ago via mobile

Well where do I start, me and my partner booked this holiday last year because in 2016 we enjoyed our holiday here at Grand Sirenis and wanted to visit some of the places that we were unable to in 2016. Well our first day day...More

Thank garethgriffiths2012
Reviewed 1 week ago via mobile

Arrived on the 4th May we stayed in room 1338 , which was Absolutely beautiful can’t fault the room at all , the person on our desk , Diana ( I think her name was ) what a absolutely lovely person she is , nothing...More

3  Thank georgiadoherty96
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 1 week ago

Hello georgiadoherty96. Thank you for stay with us and sharing your comments about us. We are glad that you liked the accommodations, theme night, pools, night shows, the wildlife, the amability of the staff members, especially Diana from the Concierge department and that you found...More

Reviewed 1 week ago via mobile

GRAND SIRENIS Dec 15,2017 My husband and I went to the Grand Sirenis hotel Riviera Maya Mexico the week of Nov 28th to Dec 5. We have made many trips there. The hotel had made us VIP customers and called us the Sirenis family However...More

3  Thank lpalmisano67
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

Hello lpalmisano67. Thank you for taking some of your time in posting this review about the Grand Sirenis Riviera Maya. It is always a true disappointment for both our valued clients and the resort that we did not meet your perceived expectations. We appreciate your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 168 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#13 Spa Hotel in Akumal
#15 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 168 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#13 Spa Hotel in Akumal
#15 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16139)
Pool & Beach (4068)
Room & Suite (1991)
Dining (1070)
Amenities (270)
Family and Play Areas (177)
Business Centre & Event Rooms (48)
Questions & Answers
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Andrew C
22 May 2018|
AnswerShow all 2 answers
Response from Chloe D | Reviewed this property |
Hello, we upgraded at the hotel, as i phoned tui a couple times before and they couldn't upgrade us. it was around £200 each, defo worth it, and the superior rooms are a lot closer to everything too! :)
1
Vote
Sarah-Jane T
22 May 2018|
Answer
Response from cougarr66 | Reviewed this property |
superior has updated interior, a sliding door that covers the opening between bath and sleeping area, free wi-fi and internet for 2 devices, and is located in the riviera maya side of the resort(bldgs. 10-18). enjoy!!!
2
Votes
Room Tips
"Upgrade rooms are worth paying for but cheaper if you upgrade before travelling"
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"Superior rooms due to being updated. Ground floor rooms can be a little noisy at high traffic times from..."
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"Closer to pool"
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"Become a Premium member, worth every penny."
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