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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
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10,458 Reviews from our TripAdvisor Community

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Showing 8,450: English reviews
Phoenix, Arizona
Reviewed yesterday NEW

The rooms we had were somewhat dated, bed was OK but the pull out bed was poor. Large, spread out resort requiring a lot walking. Meals were good, especially the theme restaurants if you can get in. Drink service was OK around the pool, somewhat slow on the beach. Check out left something to be desired as they rush you...

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Thank rayprov
Tinley Park, Illinois
Reviewed yesterday NEW

I had visited the Riviera area over a dozen times and then we found a resort to settle at, The Grand Sirenis Riviera Maya Resort & Spa. We visited many resorts including Iberostar, Valencia, RIU, Palaces, etc. but we finally settled on the Sirenis chain and became Jr. Presidential Owners. Its true the owners are treated very well but we...

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Thank Walt V
High River, Alberta, Canada
Reviewed 2 days ago NEWvia mobile

Family of three stayed here Jan 7 to 14. We stayed in block 22. Rooms are large. Be warned that a cut out glass separates the bathroom from bedroom. Not soundproof or completely private if travelling with teenagers. We called 8 times asking for pop to be restocked in our room fridge and wasn't done till we continued to go...

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2Thank Heather M
Reviewed 2 days ago NEWvia mobile

Great service at the pool bar from cali all week. Also Jesus at the lobby bar was awesome. had a great time all around. The best food was the wings at the taco bar on the beach. Snorkeling was good there was a turtle there but never got to see him. The fish were good around the reef. And the...

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Thank Randy P
Reviewed 2 days ago NEW

Exceptionally clean resort with a very friendly staff. All kinds of activities for active folks, and the pool bar is the best I've seen. The beach is one of a kind, the island is so cool with the little stone structure. Not sure if that's a fishing house or what it was used for. Make sure to make your dinner...

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Thank David S
Wentzville, Missouri, United States
Reviewed 2 days ago NEW

We (family of 4) stayed for a week over New Years and had a great time. We came on an RCI exchange which gave us several upgrades. We had access to the VIP lounge which had free wifi and phone service. It also included our safe. We did not have access to the members only pool/beach areas or the shuttles,...

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Thank Larissa M
Calgary, Canada
Reviewed 2 days ago NEW

HI! We returned from the Grand Sirenis a couple days ago and wish we were still there! We arrived Dec 30 and got ourselves situated and ready for the New Years celebration the next day. Check in was smooth , quick and we were having drinks within 30 minutes of arrival . Everything was done up beautifully for the holidays...

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3Thank JustmeTeri
Niagara Falls, Canada
Reviewed 2 days ago NEW

Just got back from spending a week with my husband and 3 kids . We had a blast ! We liked so much that we decided to become members ! The service is amaizing . We have travelled to different hotels in Mexico and to different countries , and nothing compares with the amaizing service that you get at this...

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6Thank argentinceci
Reviewed 3 days ago NEWvia mobile

Came with my family of 3, we all enjoyed our stay. Our room had a beautiful view of the Caribbean, so nice to come back to everyday after the beach. Staff were nice and willing to help you if you had a question. Hotel was clean and modern, lot's of different pools to choose from. The weather was great, very...

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Helpful?
3Thank Dave A
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Dave A, Thank you for taking the time to express your impressions regarding your recent stay at Grand Sirenis Riviera Maya. It is really important for us to receive positive feedback as yours, and I am glad to know that we exceeded your expectations during your recent stay, especially with the cleanliness and modern design of the property; your...

Reviewed 3 days ago NEWvia mobile

My husband and I stayed at Grand Sirenis for one week beginning of January! We stayed in a relatively central building , not too far from the activities pool or the main lobby! About a 5-8 minute walk to everything you need to keep you busy for the week, lobby buffet, pools, beach and the theatre! (Please note, * If...

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Helpful?
3Thank Erin W

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $337 - $800 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#10 Family Hotel in Akumal
#10 Top resorts Hotel in Akumal
#10 Spa Hotel in Akumal
#10 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travellers.
2,290 questions
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Newcastle upon Tyne, United Kingdom
7 months ago

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Questions? Get answers from Grand Sirenis Riviera Maya Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building 17 was very convenient to much of the resort”
 of 5 bubbles LarissaM876, 15 Jan 2017 | Read review
“I would suggest asking for a room closer to the common area. Lots of walking”
 of 5 bubbles , 14 Jan 2017 | Read review
“Building 18 close to beach but all buildings are centrally located”
 of 5 bubbles 653audreyt, 14 Jan 2017 | Read review
“They have rooms for members that are amazing otherwise it depends on it you want quiet or action.”
 of 5 bubbles kckncal, 13 Jan 2017 | Read review
“Invest in some good earplugs so you can sleep. Take plenty of money we were there for 2weeks and spent £1800 English.”
 of 5 bubbles Veggrower101, 13 Jan 2017 | Read review
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