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Grand Bahia Principe Tulum

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#9 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
Grand Bahia Principe Tulum
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11,814 Reviews from our TripAdvisor Community

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Showing 7,853: English reviews
Reviewed 22 February 2014 via mobile

To date this has been our favourite holiday by far. We stayed in the Tulum resort but did visit Akumal and Coba. Our request for a pool/sea view was met and the view was stunning. Very clean apartment and resort...tipping paid off as little extras were left in the room mini bar and the towel arrangements on the bed were...

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Helpful?
3Thank Marie I
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Mr & Mrs Ingram: We want to express our appreciation for sharing with us and with other TripAdvisor users your feedback regarding your visit to Grand Bahia Principe Resort. The comments and suggestions we receive from our guests are very important to maintain the quality and service in the Grand Bahia Principe Riviera Maya Resort. We are honored that...

port alberni
Reviewed 22 February 2014

We traveled to the grand Bahia principe tulum in February to celebrate our 30th anniversary .the first week was with our two children and their spouses and the next week we were on our own. The hotel was wonderful we were in the older section and our son was in the newer buildings. If you need a bigger safe go...

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1Thank merrit girl
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear merrit: Thank you for taking the time to write such a nice review on Tripadvisor. It was a true pleasure to be part of such an important moment of your life. All the Bahia Principe Hotels & Resort family sends best wishes. Your special mention of the staff that enhanced the quality of your trip was also greatly appreciated....

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 21 February 2014 via mobile

First of all, Thank you to all the wonderful staff for making our stay an excellent one. First time staying at this resort - it offer many amenities. Our favorite part of the trip was the gorgeous views but also the food. We choose to canceled our dinner at one of their restaurants just because the food and the staff...

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1Thank A TripAdvisor Member
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: First of all we want to thank you for coming to Bahia Principe Riviera Maya Resort. We are truly glad to read that our aim has been achieved during your stay with us: making you feel relaxed and away from the activities of the daily life. We hope that you will not hesitate in returning in the...

Devon,
Reviewed 21 February 2014

We had a fantastic time at this hotel. The resort is massive! All amenities are kept to a good standard. There are some excellent tennis courts in this resort with 5 courts. They were the best standard courts we have played on whilst away. Thanks to Eddy the tennis coach who organised a fun tennis tournament once a week. Staff...

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3Thank Leggy2008
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Leggy2008: Your review is motivating as it reflects that we continuously exceed our guest’s high expectations. We consider it to be a great honor to have had the opportunity to have served you and the fact that you endorsed our property highly, is very motivating our managers and staff to keep on going the extra mile. It is very...

Kenora, Canada
Reviewed 21 February 2014

We checked out this and other resorts on the internet. What first grabbed my attention was the architecture of the buildings of the public gathering areas and the vastness of this resort. Having read so many reviews if this resort, we followed sensible advice of some reviewers. And that was that we should pay extra for a suite in the...

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3Thank Anita M
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Anita: First of all I want to thank you for coming to Bahia Principe Riviera Maya Resort. Let me express my gratitude for writing your impressions in this website and to share them with other guests. I wish I was given the opportunity to welcome you back again soon! Bahia Principe Hotels & Resorts, enjoy playing golf at our...

rotherham
Reviewed 20 February 2014

this is the best hotel ive ever stayed in,weve just got back from a 2 week stay in the akumal and weve enjoyed every minute,there was 13 of us went and we had 2 weddings while there which were amazing.the rooms were very clean and spacious and bedding and towels changed daily.the fridge and coffee,tea were filled every day.the bars...

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4Thank vonmick
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear vonmick: On behalf of all the hotel staff; thank you for your informative review. We were delighted to hear that you had a wonderful vacation with us. At the Bahia Principe Riviera Maya Resort we take pride in offering our guests good accommodations and the very best in food and beverages. It is a pleasure for all of us...

Corning, New York
Reviewed 20 February 2014

Writing a review is a hard thing because every person is so different in what s/he likes. But trip advisor reviews were so helpful for me when I planned the trip, so I feel I need to give something back. This review is oriented towards a family with small kids ( ours were age 4 and 8), so I will...

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17Thank marina1970_11
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Marina: This provide us the opportunity to thank you very much for taking the time to write us a review about the Bahia Principe Riviera Maya Resort. It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. We are concerned to learn about your experience and are sorry to hear that we...

Reviewed 19 February 2014 via mobile

This place was not what we expected:(... in the worst way.. esp because we were first put in coba, ten minutes from the water... it is way to big of a place unless you have a few weeks of time.. no relaxing always going:(. Waiting on rides to go just about anywhere:(. They say free golf but that does not...

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10Thank Anna Z
RRPPTULUM, Public Realtions at Grand Bahia Principe Tulum, responded to this review

Dear Anna: On behalf of the Bahia Principe Riviera Maya Resort, I would like to thank you for taking the time to write about us. The management and staff extend our sincerest apologies for any inconveniences which you may have experienced Please be assured that we have addressed your letter to the general manager in order to take measures as...

Vancouver, Canada
Reviewed 18 February 2014

We stayed at the GBPT the dates of Jan30-Feb7. This was our 4th trip to this resort in five years. We missed 2013 as we lost our travelling companion to cancer that fall and couldn't bring ourselves to go without her. This time we brought two newbie couples with us. I first have to say that our trip started out...

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1Thank Greg F
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Greg: We feel much honored to read your kind remarks in regards of your fourth visit to our hotel. We extend our sincerest apologies about the inconvenience that you had at the begining of your stay but We are glad to hear that our personnel have left a good impression and that they attended with professionalism, as our main...

St. Marys, Canada
Reviewed 18 February 2014

I wrote yesterday to honor some of the wonderful staff at the Bahai Principe and omitted one of the MOST IMPORTANT people working there,----"Fernando Ramirez" manager of the Diamond Club. Without Fernando the Diamond Club wouldn't be the great place it is. People can go there for a drink, a game of cards, or to use the internet and be...

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Helpful?
Thank Sue H
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Sue: On behalf of the entire Grand Bahia Principe Tulum team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are glad to hear that our personnel have left a good impression, we appreciate you mentioning Fernando, your comment is a great motivation for him to keep up...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Carretera Chetumal Benito Juarez, km 250 | Local B, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $222 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 978
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor - closer to the lobby is better.”
 of 5 bubbles NJZ22, 24 Mar 2017 | Read review
“We were in Bldg 21. It was quiet and had an ocean view from the third floor.”
 of 5 bubbles Marleyfan61, 22 Mar 2017 | Read review
“Building 22 was close to the ocean and pool, also there are 3 storeys and the best views are at the top.”
 of 5 bubbles cassandras487, 21 Mar 2017 | Read review
“Take lots of small bills for tips. The cashier had trouble making change for us.”
 of 5 bubbles RJB151, 20 Mar 2017 | Read review
“Bldg 14, close to beach, 24 hr snack bar quiet pool and a short walk to main lobby, buffet and akumal bar.”
 of 5 bubbles debbie749, 20 Mar 2017 | Read review
5 of 5