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Grand Bahia Principe Tulum

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#9 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
Grand Bahia Principe Tulum
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11,811 Reviews from our TripAdvisor Community

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Showing 7,852: English reviews
Middlesborough
Reviewed 13 May 2014

We have just returned from 2 weeks , Staying at the tulum resort..April26th / May 11th..the resort is massive as people have stated before..I have difficulty in walking so took my Mobility Scooter.The trains that go around the resort are a great idea,But the step is too high for me to get on...Weather was hot everyday..If you want a VERY...

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3Thank yarm_uk
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member, On behalf of the entire Grand Bahia Principe Tulum team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are glad to hear that our personnel have left a good impression, your comment is a great motivation for them to keep up with the professionalism and...

Ontario
Reviewed 12 May 2014

In April 2014, we enjoyed yet another great vacation at the Bahia Tulum. We were a bit concerned about this vacation because when we were at the resort in October 2013, the Mayan Riviera Bahia complex, all four sections, was undergoing some significant changes within the management teams. We have been vacationing in the Bahia Tulum typically twice a year...

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7Thank EvergreenOntario
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Ron & Wendy, On behalf of all your friends at Grand Bahia Principe Tulum I would like to thank you for your nice feedback and for trusting us once again. Your review is motivating as it reflects that we continuously exceed our guest’s high expectations. We consider it to be a great honor to have had the opportunity to...

Limbach, Slovakia
Reviewed 11 May 2014

If you want to have a very good family vacation, using all-inclusive services, the Gran Bahia Principe Tulum is definitely right place. There are a lot of facilities, suitable for each member of family. The very positive is the fact the customers can use the facilities of all three hotels - Akumal, Tulum and Coba, located in one large resort....

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2Thank Ludo_Limbach
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member, First, thank you very much for your stay at Grand Bahia Principe Tulum and taking the time to write your impressions and suggestions for improving the service we offer. We are grateful for your kind comments and really appreciate that you have taken the time to give us your feedback about your stay with us. As we...

Kent, United Kingdom
Reviewed 11 May 2014

We travelled in mid march only just found the time to write my review. This hotel is amazing, 3 hotels on one sight . Not everywhere you go, do you see 3 weddings a week. Everything is clean, no rubbish or litter in the hotel or grounds. The staff are very attentive and you can tip if you want, it...

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6Thank cheryl h
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Cheryl, We take this opportunity to thank you for the review you have written for the benefit of the TripAdvisor. There is immense pleasure of having a guest such as your self speak in such high regard for our Hotel. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent...

Leeds
Reviewed 11 May 2014

We stayed in tulum it was an amazing place, food out of this world we loved the Japanese where they cook the food in front of you The swim up bar is brilliant and all the activities at the pool and beach are great fun Loads to do entertainment on an evening fantastic at all three hotels Best of all...

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6Thank Diane B
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Diane, On behalf the Management and all the staff of the Grand Bahia Principe Tulum, we would like to send you our warmest appreciation for choosing our hotel for your holiday. We would like to thank you for your positive review about our services and for recommending our resort, it is for guests like you that our resort remains...

Stockton-on-Tees
Reviewed 9 May 2014

We visited at the start of April 2014 and had booked to be in the main Akumal part of the complex. On arrival, we were told Akumal was full and we were being "upgraded" to Tulum. After a bit of hassle our room was very nice except that our 12yo daughter was relegated to sleeping on a sofa-bed rather than...

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5Thank Sharpy0507
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: Thank you for giving us your nice feedback about the time you had at the Bahia Principe Riviera Maya Resort. We are glad to read that you enjoyed the food and the activities. It was also delightful to read that you enjoyed the service of our team. We are proud in creating memories that last a lifetime,...

Dartmouth, Canada
Reviewed 9 May 2014

We have stayed twice at GBP in Riviera Maya...Coba, and then Tulum. We have also stayed at GBP El Portillo in Samana, DR. The service is always consistent with everyone on staff who spoke any English always ready to help. Having gone to GBP resorts three times now should tell you something. This time we would again like to thank...

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5Thank jonnymon
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: Thank you very much for your time and for providing us with your impressions regarding your recent vacation at Grand Bahia Principe Tulum. It really makes us happy to know that you and your family had enjoyed our entire complex and that you had a great time. We are glad to hear that our personnel have left...

Toronto, Canada
Reviewed 9 May 2014 via mobile

We thoroughly enjoyed our third visit to this resort. In particular, the staff are lovely. It's great to see the same employees year after year. Special thanks to Alfredo in the Tequila Restaurant, Liberato at the Club Diamond pool bar and Aurora in the Tulum lobby bar.

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1Thank Lecila5
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: We are honored to have had the opportunity to serve you for the third time here at Grand Bahia Principe Tulum. It is for guests like you who send us some nice, inspiring words after their holiday, that our personal finds every day the motivation and energy to keep on the good work. I hope that you...

London, Canada
Reviewed 9 May 2014

Gran Bahia Principe made up of 3 affiliated resorts - Coba, Akumel and Tulum and guests have complete access to all three. We had a junior suite in Tulum. Attentive and friendly staff. Good food and drink selection in buffet and beach snack bar. Very clean resort. Good nightly entertainment. Two great pools and lovely beach. Great shopping at the...

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1Thank Speck123
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: Thank you so much for taking the time to write such a great review. I am so happy to hear that you enjoyed it. Please come back and make it a tradition holiday at Grand Bahia Principe Tulum. At this time we wish you all the best, Bahia Principe Hotels & Resorts, enjoy playing golf at our...

Chicago, Illinois
Reviewed 9 May 2014

Let me start by saying that I don't normally write reviews, but I feel 9/10 times only the bad is written. We stayed in the Diamond Club (Jr Suite Hacienda). If not for the outstading service we recieved from the daytime staff at The Tequila restaurant we would not pay extra again to stay in Diamond Club. Breakfast and lunch...

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1Thank Talia9201
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: On behalf of the entire Grand Bahia Principe Tulum team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are glad to hear that our personnel at the Tequila Buffet have left a good impression, your comment is a great motivation for them to keep up...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Carretera Chetumal Benito Juarez, km 250 | Local B, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $219 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Tulum 4*
Number of rooms: 978
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Top resorts Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
#9 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
1,989 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor - closer to the lobby is better.”
 of 5 bubbles NJZ22, 24 Mar 2017 | Read review
“We were in Bldg 21. It was quiet and had an ocean view from the third floor.”
 of 5 bubbles Marleyfan61, 22 Mar 2017 | Read review
“Building 22 was close to the ocean and pool, also there are 3 storeys and the best views are at the top.”
 of 5 bubbles cassandras487, 21 Mar 2017 | Read review
“Take lots of small bills for tips. The cashier had trouble making change for us.”
 of 5 bubbles RJB151, 20 Mar 2017 | Read review
“Bldg 14, close to beach, 24 hr snack bar quiet pool and a short walk to main lobby, buffet and akumal bar.”
 of 5 bubbles debbie749, 20 Mar 2017 | Read review
5 of 5