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Grand Bahia Principe Tulum

13,003 reviews
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Traveller (14611)
Pool & Beach (3573)
Room & Suite (1438)
Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“don pablo”(941 reviews)
“hacienda section”(207 reviews)
“diamond club”(178 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Grand Bahia Principe Tulum
Special Offer: JANUARY SALES -45%
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Reviews (13,003)Write a Review
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4,724
2,296
938
351
217
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All reviewsdon pablohacienda sectiondiamond clubtequila restaurantsnack bara la carte restaurantsthomas cookfishgbp tulumbahia principe tulumtulum ruinsmain buffetdolphin poolshow tablebreakfast and lunchmain poolsmaller pool
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3,601 - 3,605 of 8,526 reviews
Reviewed 6 November 2014 via mobile

We just came back from a wonderful vacation at Grand Bahia Principe Tulum.  It is a wonderful resort but probably not 5 star rated.I would probably rate it as 4 stars as you will see below. Our vacation was booked thru Westjet vacations and pick...More

8  Thank Ace1234567898
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 12 November 2014

Dear TripAdvisor member, Thank you for sharing your experience with the viewers of TripAdvisor and for your feedback! I am so pleased to know that you and your family enjoyed your stay. Your feedback is such a great tool in our continuous efforts to provide...More

Reviewed 5 November 2014 via mobile

Where to start? First of all the reason we are happy again is the staffs at this hotel. We just came back from a three week vacations, and it is a vacation...not a trip. We just relax and get pampered. Some might say it's because...More

6  Thank Optibeach
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 12 November 2014

Dear Guest, We feel much honored to read your kind remarks in regards of your nineth visit to our hotel! It is for guests like you who send us some nice, inspiring words after their holiday, that our personal finds every day the motivation and...More

Reviewed 5 November 2014

We stayed at the Tulum resort between 22nd September 2014 and 6th October 2014. The Thomas Cook flight is worst long haul flight that I have ever undertaken. The seats and leg room would challenge anyone taking a short haul flight let along long haul....More

10  Thank RX5016
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 23 November 2014

Dear Guest, Thank you very much for taking the time to write us such a detailed review about the Bahia Principe Riviera Maya Resort. It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. We extend our sincerest...More

Reviewed 5 November 2014

This is the first review I have written so apologies if anyone finds it too long, I'll try to keep it short but I do have quite a lot to say about this hotel. Firstly, there are some things I have to agree with from...More

13  Thank dave1610
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 23 November 2014

Dear Dave, On behalf of the Bahia Principe Riviera Maya Resort, I would like to thank you for taking the time to write about us. The management and staff extend our sincerest apologies for any inconveniences which you may have experienced Please be assured that...More

Reviewed 5 November 2014

We arrived very weary travellers after a long flight and 3hour delay. It was a godsend that we had arranged private transfers from the airport. Prior to arrival we had requested a specific area in Tulum's Hacienda. We were put as far away as possible...More

3  Thank Tricia M
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 9 November 2014

Dear TripAdvisor member, Thank you for your input and for sharing your comments with us! On behalf of the entire team we would like to say thank you very much for having visited us and also take this opportunity that we were not able to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Beachfront
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Concierge
Multilingual Staff
Babysitting
Room Service
Airport Transportation
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Spa
Casino and Gambling
Hot Tub
Golf Course
Outdoor pool
Details
Price range
USD 181 - USD 335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Top resorts Hotel in Akumal
#9 On the Beach Hotel in Akumal
#9 Spa Hotel in Akumal
#10 Luxury Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 181 - USD 335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Top resorts Hotel in Akumal
#9 On the Beach Hotel in Akumal
#9 Spa Hotel in Akumal
#10 Luxury Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (14611)
Pool & Beach (3573)
Room & Suite (1438)
Dining (1070)
Hotel & Grounds (8574)
Family and Play Areas (137)
Bathroom (122)
Business Centre & Event Rooms (79)
Questions & Answers
Ask a question
debbie749
23 January 2018|
AnswerShow all 2 answers
Response from Laura W | Reviewed this property |
Yes
1
Vote
cindy84
23 January 2018|
Answer
Response from drFeelgood_8 | Reviewed this property |
Yes, the "Collectivo's"... Tourist buses that run up and down the high way, between Playa and Tulum. Just stand on the side of the road, and flag them down when they flash their lights... about 35 peso's each.... and it... More
1
Vote
Room Tips
"Villa 338 is very well located. Villas 1, 2, 3, 4 are closer to the main pool, but it really depends on..."
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"higher floors for views and quiet - north end is more secluded"
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"Third floor away busy thoroughfare (lots of kart and tram traffic late into the night)"
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"Villas 18 - 24, great for pool, beach and smaller restaurant (Gran Tortuga) and 24 hr snack bar for breakfast..."
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