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Grand Bahia Principe Tulum

#11 of 23 Hotels in Akumal
Certificate of Excellence
13/06/2017 14/06/2017
1 room 2 adults 0 children
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Grand Bahia Principe Tulum
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12,094 Reviews from our TripAdvisor Community

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Showing 8,024: English reviews
Doncaster, United Kingdom
Reviewed 3 July 2014

We got back from this holiday on 2nd june 2014. The transfer was long but we expected this the only annoying thing was waiting for people from a variety of flights to actually get on the bus. The hotel was very nice and we have no complaints about the rooms only we would have preferred a king sized bed as...

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Helpful?
1Thank Linda D
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Linda, First of all, let us thank you for choosing us to enjoy your vacations! We do apologize for the inconvenience you may had experience during your stay and at the same time we thank you for bringing them to our attention, because feedback is essential to improve in daily basis. Hope to attend you in the near future...

Warrington, United Kingdom
Reviewed 3 July 2014

Me and my boyfriend stayed at the Bahia Principe Tulum in June 2014 for 2 weeks. Beware that it is a 2 hour transfer from Cancun airport but it is definitely worth the travelling! Upon arrival we were welcomed with drinks whilst in the check in que and the bell boys were busy arranging the transfer of our luggage to...

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2Thank LHampson
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, We are really happy to know that you enjoy our Hotel and the facilities. Thank you for choosing us for your vacations and for your feedback! Our main goal is to offer a great service and always be there to help our guest for any inconvenience that they might have during their stay. We hope to attend you...

Newcastle upon Tyne, United Kingdom
Reviewed 3 July 2014

Huge hotel,plenty of restaurant you have to book them straight away for the whole trip to get times you want,Brazilian and Japanese by far the best.entertainment needs improved.pools rooms and hotel spotless.if your going to do any trips go to the pirate cruise dinner one of the best nights out ever and the steaks were great.

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2Thank holidaygals027
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member, I thank you for your feedback and for choosing us to enjoy your family holiday! Feedback is essential in order to keep improving our standards and services from day to day. We appreciate your effort and your time and it honors us to read that you enjoyed your stay with us here at the beautiful Riviera Maya....

Swindon, United Kingdom
Reviewed 3 July 2014

highly recommend the Bahia Principe, second time of going and will be going back very soon, weather took a dive mid way through but hats off to the staff as mobile bars began springing up everywhere, sadly the dreaded English drunks almost put a spanner in the works at the sports bar at the hacienda when watching England v Peru...

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3Thank shedhead22
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member, With pleasure and appreciation we would like to take this opportunity to thanking you for sharing with us your recent vacation experience. We are apologize for the inconvenience that you lived at the "Sport's Bar", we will strengthen our security in that place to avoid further inconvenience. We certainly will be looking forward to welcoming you back...

London
Reviewed 2 July 2014

Stayed for 2 weeks in June with my husband and 4 yr old daughter. All in all we had a fantastic holiday, there is so much to review I could go on for hours but will just summarise as best as I can... Positives Amazingly clean and well maintained, there is literally not a twig out of place in the...

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1Thank JEK08
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, First of all thank you very much for staying at our Hotel and taking the time to write your impressions and suggestions, to improve the service we are offering. It is our priority to provide excellent customer service throughout the entire stay and be ensured we will be discussing your concerns with all the responsible department officers to...

Rew, Pennsylvania
Reviewed 2 July 2014

Went to the Yucatan for a week with a friend and stayed here in the Diamond section. I don't know how different it is from the other sections, but the room was lovely. You have to stay on the third floor (with no elevators) to get an ocean view, but it was worth it. The beach at our section was...

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Helpful?
1Thank Rebekah B
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Rebekah, Thank you so much for taking the time to write such a great review. I am so happy to hear that you enjoyed it. Your opinions will be so much helpful for our future guests, as well for your nice tips on exploring the Riviera Maya!! As well thank you for your feedback we will be discussing the...

Ellesmere Port, United Kingdom
Reviewed 2 July 2014

When we arrived it was breath taking such a great entrance to the hotel.They sorted your bags and transported you to your area,Then somebody at reception gives you your key explaines where you are now find your room!!Room was clean tidy nothing special on the third floor of what seemed like a block of flat's that is what the complex...

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1Thank Rose-marie E
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Rose Marie, First of all thank you very much for staying with us and taking the time to write your impressions and experience,this will help us to improve the service we are offering. On behalf of all the staff, we sincerely regret that we did not meet your expectations. We greatly value the feedback which we receive from our...

Liverpool
Reviewed 2 July 2014

Just came back from this hotel and we had a great time!!! The hotel is in a lovely area right on the beach and the grounds are lovely and well maintained, rooms were clean and spacious and the maid service was really good always drinks and snacks in the fridge on a daily basis. There are lots of animals on...

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11Thank daura p
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Daura, Thank you so much for writing a review! We really appreciated the fact that you choose us! We do our best everyday to provide a great service for all our guest. Please do not hesitate to come back with family and friends, we will be waiting for you!! Enjoy your summer! Wendy García Grand Bahia Principe Tulum

Calgary, Canada
Reviewed 1 July 2014

My husband and I have stayed at this resort 3 times already. And we can tell you this is the best place to go. Tried different places before and nothing can compare with this fantastic place: price, food, service and location are just excellent. Every one there is just for you to make your stay special. Staff is incredibly friendly....

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3Thank Inna K
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Inna, Thank you for your recent visit and for taking the time to write a review! I am glad that you had a fantasctic time here with us. We are extremely thankful to your loyalty towards our Resort. This means a lot to us as we genuinely strive in providing the highest standards of service and we love to...

Manchester, United Kingdom
Reviewed 1 July 2014

went to the tulum for two weeks end of may with my husband, what a place, spotless clean, gorgeous food with fifteen restaurants ten of them a la carte,nothing was too much trouble for the lovely staff. you could use the facilities of the other two hotels on the complex by getting around on a little tram system. we never...

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Helpful?
3Thank janet s
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Janet, Many thanks for your review and your kind words regarding the staff. We do have an exceptional team at the resort and everyone takes pride in making sure that all of our guests are well looked after. We look forward to welcoming you, family and friends back to our Resort in the near future! Kindest regards, Wendy García...

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13/06/2017 14/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Carretera Chetumal Benito Juarez, km 250 | Local B, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $239 - $577 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 978
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#8 Top resorts Hotel in Akumal
#9 On the Beach Hotel in Akumal
#9 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
2,112 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1212 is best room but loud as 2am bar is right near it”
Bockmaster, 21 May 2017 | Read review
“Avoid Rm 3506 - possible bed bugs. Rm 3803 had a defective air conditioner and smelled moldy.”
Scrapchick2, 19 May 2017 | Read review
“Top Floor, Villa #1, Ocean view, Room # 0125, Great AC”
jlapa127, 19 May 2017 | Read review
“Block 31 has brilliant views of the sea and Dolphins.”
  • View
J7912SZkellyp, 18 May 2017 | Read review
“All rooms are much the same but you need to ask for a ground floor if you have disabilities as there are no lifts to rooms”
isobelc869, 17 May 2017 | Read review
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Prices are for 1 room, 2 adults
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