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Grand Bahia Principe Tulum

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#8 of 22 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
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11,475 Reviews from our TripAdvisor Community

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Showing 7,649: English reviews
Oxford, United Kingdom
Reviewed yesterday NEW

6 adults in our group, all seasoned traveller's and all disappointed with the complete lack of ability to get a plate of hot food to the table! (We include the Brazilian and Mexican restaurants here, the exception being Mikado Japanese at Coba which is excellent). Yes, there is a great choice and plenty of it but hot seems to be...

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Helpful?
Thank fourpens
London, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed at the grand side not the luxury from 2 January for 2 weeks the resort is amazing the beach is lovely the staff are helpful and friendly there are a few that are a bit grumpy but not many our room was large and very clean with a brilliant sea view the restaurants were good the choice of...

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1Thank alisonleahy21
Cowichan Bay, British Columbia, Canada
Reviewed 2 days ago NEW

My husband and I stayed at the Grand Bahia Principe Coba in 2010 and loved it. This time we were returning with our kids (ages 9 and 11) and decided to stay at the Tulum as it is closer to the beach. It was a great stay! Our room (3512) was close to the beach, pools, buffet and the Tequila...

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Helpful?
3Thank Leanne D
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, It is a pleasure for us to read that your vacation with us has been as they dreamed it! We greatly appreciate your valuable comments and we are glad that you enjoyed the variety of food we offer and that our staff has provided good service. Thanks to you for choosing us and waiting for you to return...

Vancouver, Canada
Reviewed 3 days ago NEW

i was sceptical of this resort why well we didn't chose it my niece was getting married there so we had no choice but after arriving there i was impressed by the staff they got us through reception rather quickly and in our room within 20 mins the room was nice not the best location but still nice for the...

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Helpful?
3Thank lovecancun2015
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, We appreciate your choice, thank you very much for reminding us and for writing your review on TripAdvisor. It has been a great pleasure to read that you enjoy the time you spend with us. Hoping to have the pleasure of serving you again and providing the service you already know we said goodbye wishing you an excellent...

US
Reviewed 3 days ago NEW

GPB Tulum is one of four resorts on property. Depending on your package, options vary from your ability to eat and drink amongst all four. We exchanged through RCI which enabled us open access to all properties. Tulum offered nightly entertainment and daily pool activities. The buffets offered quite a variety of food and would be surprised if anyone stated...

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Helpful?
6Thank oreocookiemonster
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, Thank you for sharing your experience. The comments of our guests are of vital importance, as they allow us to learn and improve our service, in order to achieve the satisfaction of our guests and create unique experiences. Be assured that your notes have been shared with the Departments involved in order to take immediate corrective action. We...

Reviewed 3 days ago NEWvia mobile

Me and my husband went here on our honeymoon in may 2016. It was by far the best place abroad we have been. The food was amazing I have never tasted food like it. The staff was so friendly and helpful, with wait on service for drinks. They even had there own nightclub. We could go over to there sister...

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Helpful?
3Thank vikkiulyatt
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, We thank you very much for taking the time to remind us! Thank you for your good comments about the staff, we are glad that the service offered has been hoped for and that you have enjoyed our variety of food, as well as our variety of wildlife around our facilities. We look forward to seeing you soon...

Birmingham, United Kingdom
Reviewed 3 days ago NEW

We have only just got round to reviewing this hotel after staying in June last year for our Honeymoon. For us this hotel has very mixed reviews so I will break it down into the following points. 1. This is not a Honeymooners hotel. This is a family Hotel. A HUGE hotel at that (3 hotels in 1). Our travel...

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Thank groovyjo
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, Thank you for sharing your Trip Advisor experience about your recent stay with us. After reading your comments, we would first of all apologize for any inconvenience you experienced during your stay and thank you for taking the time to send such valuable comments about your visit to our hotel. The observations of our guests are of vital...

Belgrade Lakes, Maine
Reviewed 4 days ago NEW

just returned bahia principle in tulum. took my 19 yr old daughter home on college break. our yearly trip for the fourth time. first time here. we go to different place each time imho pros. very nice condition. clean. well kept. first class service from staff. buffets are large good quality food. sit down resturants were excellent. service excellent. cons.....

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Helpful?
3Thank markgmaine
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, Thank you for sharing your experience. The comments of our guests are of vital importance, as they allow us to learn and improve our service, in order to achieve the satisfaction of our guests and create unique experiences. Be assured that your notes have been shared with the Departments involved in order to take immediate corrective action. We...

Grand Rapids, Michigan
Reviewed 4 days ago NEW

First time in Mexico, first time at an all-inclusive. We are from freezing Michigan and stayed 7 nights over Christmas and the resort was not very busy. The resort, buildings, grounds are beautiful, the wildlife is fun to see (please don’t feed them), the beach was beautiful--rocky in a small section, but mostly sandy. It was very windy, so the...

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3Thank AKD49503
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, We thank you for sharing your experience of your visit to our hotel on Tripadvisor. The observations of our guests are of vital importance, as they allow us to learn about their experience and improve our service, in order to achieve the satisfaction of our guests and create unique experiences. Be assured that your notes have been shared...

Victoria, Canada
Reviewed 5 days ago NEW

My girlfriend and I loved this resort. Its massive so much to do 1 week was definitely not enough for us. So many amazing food outlets, from ala`cart restaurants to huge diverse buffets your dining experience will be top notch. We loved the pools, relaxed on the beach and drank many different cocktails. The staff were all very nice, customer...

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Helpful?
3Thank ajpcfd
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, We thank you very much for taking the time to remind us! Thank you for your good comments about the staff, we are glad that the service offered has been hoped for and that you have enjoyed our variety of food, as well as our variety of wildlife around our facilities. We look forward to seeing you soon...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $250 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 960
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#7 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
1,824 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large resort and trolleys can be full at peak times. Request room nr pool and amenities if mobility problems”
 of 5 bubbles fourpens, 19 Jan 2017 | Read review
“if your ocean view top floors are your best shot”
 of 5 bubbles lovecancun2015, 17 Jan 2017 | Read review
“Hacienda area seems quieter. We were on the 2nd floor and had beautiful views”
 of 5 bubbles groovyjo, 17 Jan 2017 | Read review
“ask for close to beach and restrurants”
 of 5 bubbles markgmaine, 16 Jan 2017 | Read review
“Room 423 had an ocean view and was fairly central to all areas of the resort.”
 of 5 bubbles AKD49503, 16 Jan 2017 | Read review
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