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Grand Bahia Principe Tulum

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#9 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
Grand Bahia Principe Tulum
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11,810 Reviews from our TripAdvisor Community

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Showing 7,851: English reviews
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Toronto, Canada
Reviewed yesterday NEWvia mobile

We visited Grand bahia Principe Tulum on December 6th for 1 week. This was a much needed trip for our family as my16yr old son had just completed months of Chemotherapy 4 months prior. The transfer to the resort was as expected, just like every other trip we've been on. Check in was simple Our room was also quite like...

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Thank mamasimmons
Reviewed 2 days ago NEWvia mobile

My family of five and another family of 4 stayed at the Bahia Principe Tulum March 9. Everything was excellent except for the dolphins in captivity in a very small pool with only a depth of 10 ft and no shade for the 5 male dolphins. I took my 3 and 5 year old to show them what it looks...

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2Thank Sam L
Vancouver, Canada
Reviewed 2 days ago NEW

Just got back after spending 7 days of our spring break at the GBP Tulum. Overall it was an ok experience. Don't think we'll be back tho. The Good: The staff was amazing. They were very friendly and appreciative when tipped (which I saw little of happening) They worked hard and many even tried to teach us a little Spanish....

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Thank Marleyfan61
Reviewed 2 days ago NEW

We have just returned from two weeks at the Bahia Principe Tulum . This was our 2nd vist , and we took 10 new people with us to celebrate my 50th Birthday. What can I say apart from Excellent.....firstly I contacted Alfredo Mass, customer service Manager , and made requests for rooms and informed him of all the Birthday Celebrations...

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Helpful?
Thank Jan H
DireccionhotelComp, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Guest: We would like to congratulate for your birthday. Thank you for choosing our resort for celebrating this important event in your life. Your comments are very encouraging for our team and give us energy and motivation to keep up great work every day. It was honor for our entire team to be at your service again making your...

Garnet Valley, Pennsylvania
Reviewed 3 days ago NEW

This was our second trip to the resort and although the experience was not a good as our initial visit it was still very good. In 2015 we stayed at the Hacienda and experienced an outstanding level of service. In 2017 the service was still very good but a notch below what we experienced two years ago. The food as...

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Thank 680hankt
DireccionhotelComp, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Guest: We are delighted to receive your feedback and that you have visited us recently. Your comments are very encouraging for our team and give us energy and motivation to keep up great work every day. We are really happy to know that you enjoyed your holidays, the food, the entertainment and our facility; as well as for targeting...

Reviewed 3 days ago NEWvia mobile

Me and my boyfriend have just returned from a week all inclusive in this resort. Wow where do I even start... most importantly I would like to sing the sports & entertainment teams praises, without them our holiday wouldn't have been as fun and interesting as it was! They were all so friendly but the people who stood out the...

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3Thank Yasmin R
DireccionhotelComp, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Guest: We are delighted that you have spent your vacation with us and that you enjoyed your visit at our facility. Thank you for mentioning the staff, who made your family holiday memorable and enjoyable. It is always a great pleasure to receive so encouraging reviews that give our team energy to keep up great work every day. It...

Reviewed 3 days ago NEW

My husband and I had a wonderful 6 night stay at the Grand Bahia Príncipe Tulum. There was always so much to do with all the sport activities, a jam packed agenda, and then the tours that are offered. The food was pretty good for a buffet but I especially loved the Mikado restaurant and our waiter Ceasr was excellent....

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Helpful?
Thank Cassandra S
DireccionhotelComp, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Guest : On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Grand Bahia Principe Tulum. Positive comments always motivate the staff to provide excellent service. Your comments are very encouraging for our team and give us energy and motivation to keep up great work every day....

Reviewed 4 days ago NEWvia mobile

One of the three resorts that make up the Grand Bahia resorts in Akumal. Excellent facilities and food throughout the resorts. Staff are courteous and attentive. The rooms are modern and extremely clean. The resort is close to the town of Akumal and not far from Tulum and Playa del Carmen. It is ideally suited in the Mayan Riviera.

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2Thank Callum M
DireccionhotelComp, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Guest: We are more than happy to know that you enjoyed all our services, the room, staff, food and our facility. It is a pleasure to read that you had relaxing and enjoyable time at the resort. Your comments are very encouraging for our team and give us energy and motivation to keep up great work every day. It...

Orangeville, Canada
Reviewed 4 days ago NEW

We just returned from a week at Gran Bahia Tulum and we were very happy with our accommodations and service. It is the 3rd time we have stayed at a Gran Bahia resort and we were not disappointed. We received outstanding dining room service from Gumercindo. He should be commended for his attentive, friendly service. We ate at the Japanese,...

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3Thank RJB151
DireccionhotelComp, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Guest: We are delighted that you have spent your vacation with us and that you enjoyed your visit at our facility. Thank you for mentioning the staff, who made your family holiday memorable and enjoyable. It is always a great pleasure to receive so encouraging reviews that give our team energy to keep up great work every day. It...

Comox Valley, Canada
Reviewed 4 days ago NEW

Grand Bahia Principe Tulum, Stayed Mar 2-12 2017 We have been to this resort many times and this time we were treated like VIP'S! Had a great room in Bldg. 14, 3rd floor, great view of the quiet swimming pool and Ocean. Close walk to beach, 24 hr snack bar and about a 5 min walk to main lobby, Akumal...

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Thank debbie749
DireccionhotelComp, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Guest: On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Grand Bahia Principe Tulum. Positive comments always motivate the staff to provide excellent service. It is rewarding for us to know what you spent a wonderful days of holidays in the resort, as well as for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Carretera Chetumal Benito Juarez, km 250 | Local B, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $200 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Tulum 4*
Number of rooms: 978
Reservation Options:
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#8 Spa Hotel in Akumal
#8 On the Beach Hotel in Akumal
#9 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in Bldg 21. It was quiet and had an ocean view from the third floor.”
 of 5 bubbles Marleyfan61, 22 Mar 2017 | Read review
“Building 22 was close to the ocean and pool, also there are 3 storeys and the best views are at the top.”
 of 5 bubbles cassandras487, 21 Mar 2017 | Read review
“Take lots of small bills for tips. The cashier had trouble making change for us.”
 of 5 bubbles RJB151, 20 Mar 2017 | Read review
“Bldg 14, close to beach, 24 hr snack bar quiet pool and a short walk to main lobby, buffet and akumal bar.”
 of 5 bubbles debbie749, 20 Mar 2017 | Read review
“Ask for room near the beach.”
 of 5 bubbles P2347PHdavew, 19 Mar 2017 | Read review
5 of 5