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Grand Bahia Principe Tulum

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Traveller (15447)
Pool & Beach (3700)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“don pablo”(973 reviews)
“hacienda section”(209 reviews)
“diamond club”(178 reviews)
View all reviews
What's included
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
4 Star Hotel
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving...
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
View all hotel information
Location and contact
Carretera Chetumal Benito Juarez, km 250, Local B, Akumal, Municipio Tulum, Quintana Roo. 77760 | Local B, Akumal 77760, Mexico
Hotel website
44.6 km to Cozumel Airport
View nearby attractions and restaurants
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Reviews (13,629)
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4,907
2,402
980
370
241
Show reviews that mention
All reviewsdon pablohacienda sectiondiamond clubtequila restaurantsnack bara la carte restaurantsthomas cookfishgbp tulumbahia principe tulummain buffettulum ruinsakumal beachdolphin poolbreakfast and lunchshow tablemain pool
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1 - 5 of 8,900 reviews
Reviewed yesterday via mobile

Don’t listen to any bad reviews on here this place is amazing. Everyone is so friendly and all the staff work so hard and go the extra mile for you. The hotel grounds are well kept and the food is faultless. There is a problem...More

Thank warringtonsontour
Hotel's Favourite
Reviewed 12 June 2018

Bahia Principe Tulum grounds werw always maintained. The Ala Carte restaurants were great. The Habachi they cook in front of you. The Rodizio Brazilian, they just keep bringing different kinds of meats. They have 3 sides of the Pools by the main pool and one...More

10  Thank u308908
Management response:Responded 13 June 2018

Dear Guest: We would like to congratulate for your birthday. Thank you for choosing our resort for celebrating this important event in your life. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply...More

Reviewed 2 days ago via mobile

My friends and I travel to many resorts throughout the Caribbean and mistakenly chose this one to celebrate our 40th birthday this year. I have never been treated so rudely by hotel staff before. When we arrived to the hotel we were quite hungry after...More

1  Thank ChristinaNJ72826
Management response:Responded 2 days ago

Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Regarding the situation described, we are sorry that we have not exceeded your expectations and disappointment...More

Reviewed 4 days ago via mobile

Sorry we booked , wouldn’t recommend go somewhere else if you love the beach This was awful full of tractors all day long Thomas Cook not interested in hearing complaints The food is not too bad drinks so so Would not be returning any timeMore

2  Thank janetfal
Management response:Responded 3 days ago

Dear guest, Thank you so much for your feedback. We regret to learn about the inconveniences experienced due to the seaweed in our beaches. Hope you understand that as a natural phenomenon, our hotel is unable to plan in advance a possible increase of its...More

Reviewed 4 days ago

Lovely resort, excellent choice of food with a separate room just for the food alone and that is only one of the many restaurants on the resort. They gave you a wrist bank to say you where all inclusive. Large clean rooms with a free...More

Thank Graeme J
Management response:Responded 3 days ago

Dear Guest: For all the staff it is an honor to let us know about your marvelous vacation at the Riviera Maya. It is rewarding for us to know what you spent a wonderful days of holidays in the resort. It was honor for our...More

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About
Description
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, ...More bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (24h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Beachfront
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Tennis Court
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Casino
,
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (15447)
Pool & Beach (3700)
Room & Suite (1606)
Dining (1138)
Family and Play Areas (142)
Business Centre & Event Rooms (83)
Amenities (73)
Questions & Answers
Ask a question
T_leighxx
16 July 2018|
AnswerShow all 4 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi T_Leighxx, In October the resort is not at full occupancy and it is not empty so an ideal time to travel. Have a great time. Clare Helpdesk
0
Votes
Google Translation
74stephen_bell
15 July 2018|
AnswerShow all 11 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi 74stephen_bell, Yes we provide shampoo, toothbrush, toothpaste, sewing kit etc in the room. Have a great day. Clare Helpdesk
1
Vote
Google Translation
Sharon B
15 July 2018|
AnswerShow all 4 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi Sharon B, I would recommend bringing us dollars that you can then change to mexican pesos at the resort on in Playa del carmen. There is also a machine for you to be able to withdraw cash. Have a great... More
1
Vote
Google Translation
Room Tips
"keep away from dolphin pool"
Read review
"I dont believe that any rooms get clear ocean view. But nice property so really did not care."