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Grand Oasis Tulum

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Traveller (2775)
Pool & Beach (874)
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Overview
Hotel website
E-mail hotel
Carret. Chetumal - Pto. Juarez Km 252, Akumal 77776 Mexico See on map
AMENITIES
Wifi
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Grand Oasis Tulum
Special Offer: Package Deal
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Reviews (2,609)
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1,357 results
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LanguageEnglish
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All reviews calm resort dos lunas smart car piano bar oasis loves noeli gomez white box ocean front maki fish garden view oceanfront room sushi bar infinity pool free snorkeling taco playa del carmen
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1 - 5 of 1,357 reviews
Reviewed 1 week ago via mobile

The resort was quiet and clean and the beach was nice. There were only 3-4 options for food the entire time and never more than 2 at a time. They bill the place as having 16 restaurants but for a solid week most of them...More

3  Thank Jesse D
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 5 days ago

Dear Jesse, Thank you for sharing your opinion with us, we appreciate all of your feedback. Is great to see that you could appreciate how we put an effort into keeping the place nice and clean, but on the other side we want to offer...More

Reviewed 1 week ago

We had a very bad experience with this hotel. The place was outdated, the service terrible and the food of very mediocre quality. The only thing good was the sushi and the ceviches. The hotel was definitely understaffed. They claimed it was due to low...More

4  Thank Valentinaep
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 1 week ago

Dear Valentina, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions...More

Reviewed 2 weeks ago

Place is a dump... We stayed on the older side..balcony seemed unsafe to stand on.. everything in the room was so dated.. stunk like mould.. Could have stayed on the new side but doesn’t have any balcony’s Have to go down to the restaurant to...More

2  Thank bonnieh66
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 2 weeks ago

Dear Bonnie, Thank you so much for taking the time to share your experience with us, we offer you an apologie for all that you encounter during your visit, our intention is the complete opposite to your statement and we feel ashamed for not reaching...More

Reviewed 3 weeks ago

Cruises have been my favorite way to travel since I was 12 years old, but I had never stayed at an all-inclusive resort until last week. Grand Oasis Tulum has me rethinking things. While it was obviously a slow time of year for the resort,...More

Thank Jamie Sue R
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 3 weeks ago

Dear Jamie, Thank you very much for your kind and positive review. We are delighted you enjoyed our activities, shows and restaurants. We will surely congratulate the staff you mentioned for providing an excellent service. It was a pleasure to have you as our guest...More

Reviewed 4 weeks ago

You must do at least upgrade to the second highest level to truly enjoy this resort. We did and had a great time. The kids camp is wonderful--lots of activities for the kiddos to do, the food is very good--especially the complimentary sushi bar each...More

Thank jzurcher
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 4 weeks ago

Dear Guest, Thank you so much for sharing your feedback with us, we are very happy to see that you had a good time with your family and that despite all you enjoyed the activities, food, shows, and the facilities. We will, of course, congratulate...More

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About
Description
A luxurious vacation that is delightfully down to earth: Grand Oasis Tulum is the place to go for a unique experience. This is "The Calm Resort," a haven of tranquility far away from the hustle and bustle of More the city where our guests can discover the wonders that nature has to offer. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Beachfront
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Spa
Free High Speed Internet (WiFi)
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Hotel class
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Number of rooms
114
Price range
USD 160 - USD 428 (Based on Average Rates for a Standard Room)
Also Known As
Grand Oasis Tulum Riviera Maya/Akumal, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Hotel class
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Number of rooms
114
Price range
USD 160 - USD 428 (Based on Average Rates for a Standard Room)
Also Known As
Grand Oasis Tulum Riviera Maya/Akumal, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Photos
Traveller (2,775)
Pool & Beach (874)
Room & Suite (429)
Dining (409)
Amenities (154)
Family and Play Areas (42)
Business Centre & Event Rooms (4)
Nearby
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Questions & Answers
Ask a question
CherylD1510
17 October 2018|
AnswerShow all 2 answers
Response from OasisHotelResorts | Property representative |
Hello Cheryl, The kids club opens at 10:00 a.m. and yes, we do have babysitting service but you will have to go with our Oasis Plus teammates to check the disponibility when you arrive because it changes constantly. Best... More
1
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CherylD1510
12 October 2018|
AnswerShow all 7 answers
Response from Denis D | Reviewed this property |
There is like 2 beers and 4 to 6 water bottles pretzel and candy bars and restocked every day
1
Vote
Room Tips
"upgrade to at least the second highest level"
jzurcher
4 weeks ago
Read review
"Stay away!"
AbdullahH982
16 Aug. 2018
Read review
"The Grand is the place to stay"
3princessesinapod
24 Jul. 2018
Read review
"bed and pillows were comfortable"
brendius13
3 Jul. 2018
Read review
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