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Grand Palladium Kantenah Resort and Spa

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#6 of 22 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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4,963 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Kantenah Resort and Spa
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Showing 2,749: English reviews
St. John's, Canada
Reviewed 2 weeks ago via mobile

We visited this resort the second week in November 2016 with another couple. Overall everything was good, very few complaints, but it just wasn't worth the price we paid. It was about $200pp more expensive than comparable resorts for the basic room, and we actually paid an additional $300pp for the "Mayan Suite" upgrade. I can't say for sure having...

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Helpful?
2Thank Ally H
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Ally H, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your vacation and for sharing your opinion with us through the Tripadvisor. Our commitment is to fulfill the expectations of our guest and try to go above and beyond with our service. We appreciate your valuable opinion as an important source of information to improve our service. On...

Mississauga, Canada
Reviewed 3 weeks ago

We have just returned from our vacation with our 3 kids aged 8, 10, and 12. The kids were sad to leave. The people of Palladium made this an absolute wonderful experience for our children. The entertainment was amazing, the food, check in and check out were a breeze. We want to especially thank Cristian Martinez, Elizebeth, Mariana, Olesky, Oscar,...

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2Thank Games and stuff 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Games and stuff 4, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your family vacation and for sharing your experience at the hotel with the travel community of Tripadvisor. We are the People of Palladium and we are very happy to read your kind words about this wonderful experience at the resort. It is very nice to know...

Calgary, Canada
Reviewed 3 weeks ago

My family of four just got back from a week trip Nov 9th to Nov 16th and we had a great time. My wife and I are 40 and my daughter is 13 and son is 12 (Teens / Tweens). We stayed at the Kantenah resort in block 42 which was a 5 min walk to the hotel lobby. We...

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9Thank RKBuye
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear RKBuye, Thank you for choosing Grand Palladium Kantenah Resort&Spa and for sharing your detailed opinion with the travel community of Tripadvisor. Your valuable feedback will help some people who are deciding which is the right place for their next vacation. We appreciate your kind words and we are happy to know that your experience at the resort worth the...

Denver, Colorado
Reviewed 3 weeks ago via mobile

We stayed for a week and were sorry to leave. It's a spacious resort that you can easily walk the property or take one of the many free shuttle carts driven by hotel employees. Our room was very nice and clean and had a huge bathroom and private patio. Coffee set up and stocked refrigerator including soft drinks, beer and...

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Helpful?
Thank mountainhi2222
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear mountainhi2222, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your vacation and for sharing your opinion with us through the Tripadvisor. We are happy to know that you have enjoyed the resort and we appreciate your kind words about the Kantenah lobby bar. We will let the bartenders know about your comment. We hope to see you again...

Chester, United Kingdom
Reviewed 3 weeks ago

This is our second visit to this fabulous place we went here 7 years ago. The staff are very friendly and go out of their way to make sure you have a great holiday. The resort is spotless rooms very comfortable I would highly recommend this place and wild life is wonderful

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1Thank j h
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear j h, Thank you for choosing Grand Palladium Kantenah Resort&Spa again for your holiday and for sharing your wonderful opinion with us. We are happy to read that as a repetitive guest you have enjoyed again this wonderful hotel. Our purpose is to create unforgettable great memories in our guest. We hope to see you again in less than...

West Sussex, United Kingdom
Reviewed 3 weeks ago via mobile

We visited the Grand Palladium as a group of 4 (2 couples). We arrived the last week in October for 2 weeks.. We had very nice, clean rooms near the Colonial lobby. There is a lot of walking round the resort although there is transport to run you between lobbies and accommodation etc. It did rain every day for the...

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Thank Tara H
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Tara H, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your vacation and for sharing your opinion with us through the Tripadvisor. We appreciate your valuable opinion as an important source of information for future guest who are visiting the resort and want to know about this place. We are happy to know that you have spent a...

Comox
Reviewed 3 weeks ago

We enjoyed a wonderful week at the Grand Palladium Kantenah. (Oct. 26-Nov. 2) We were lucky enough to be able to book a Mayan Suite which was exactly what we wanted. The Mayan shower was amazing and we were located just off of the Kantenah beach. Our room was a short walk to the turtle enclosure and La Jarra beach...

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10Thank ComoxJared
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear ComoxJared, Thank you for choosing Grand Palladium Kantenah Resort&Spa and for sharing your detailed opinion with the travel community of Tripadvisor. As you mention in your comment I agree that choosing a resort for your vacation is important and you have read several opinions before making a decision. I am happy to know that you have made the right...

Canada, Ontario
Reviewed 3 weeks ago

We were in this hotel since October 25 to November 8. Actually Kantenah is only part of Grand Palladium 5 hotels in this location (see the hotel map for details). You can find a lot of descriptions outside of my review, so, this is a good hotel for those, who like to go for a walk on hotel territory. You...

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Thank vladimir9793
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear vladimir9793, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your vacation and for sharing your opinion with the travel community of Tripadvisor. We are happy to read that you have spent a great time here with us and you could enjoy this paradise in the Mayan Riviera. We hope to see you again soon at your second home...

STEINBACH
Reviewed 3 weeks ago via mobile

We really enjoyed the alchoholic and non alchoholic drinks that were made by the Kantenah pool bartender Jacinto ... He made the best drinks!! We tried the other bars and they were not like his!! He even made us a celebratory drink for us for our 10th anniversary!! Lol

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1Thank CPF1973
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear CPF1973, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your 10th anniversary celebration and for sharing your opinion with the travel community of Tripadvisor. Your kind words about the service at the pool bar are the best feedback we can receive. We will let Jacinto know about your kind words. We are happy to make you feel special...

New York City, New York
Reviewed 3 weeks ago

We have been to the Palladium over 15 times. Yes sounds crazy but we know what we are getting. Total service, great food and music. The members private beach is just so relaxing; you get wifi on the beach, top shelf alcohol, lunch on the beach. Veronica, Ernesto and Victor are just the best. they know how to pamper you....

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2Thank yvonnechile
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear yvonnechile, Thank you your choosing Grand Palladium Kantenah Resort&Spa again for your vacation and for sharing your opinion with the travel community of Tripadvisor. You are part of our family and we are always happy to receive repetitive guests like you. Your kind words about the service provided by Veronica, Ernesto and Victor are the best feedback we can...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $310 - $879 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Booking.com and Jetsetter so you can book your Grand Palladium Kantenah Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 On the Beach Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Spa Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mayan Suite - we loved it. We had a ground floor room, necessary for accessibility. Ours was no more than a 100 yards from the water.”
 of 5 bubbles Normary2015, 6 Dec 2016 | Read review
“All rooms have jungle views, not disappointing at all! Too much beautiful wildlife like colourful birds visit to not enjoy! Just fabulous”
 of 5 bubbles lindsayg930, 2 Dec 2016 | Read review
“Top floor rooms have vaulted ceilings which just add to the design. Also it offers a view over the tree canopy”
 of 5 bubbles 81reinhardm, 2 Dec 2016 | Read review
“Rooms on the ground floor are musty smelling”
 of 5 bubbles RhondaEF, 25 Nov 2016 | Read review
“We stayed in villa 6 which was a perfect distance from the buffet, reception, pool and gym. 5 minute walk to everything.”
 of 5 bubbles Mari44_12, 25 Nov 2016 | Read review
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