We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Palladium Kantenah Resort and Spa

Show Prices
#6 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,156 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Palladium Kantenah Resort and Spa
See the most recent reviews
Showing 2,847: English reviews
Tulsa, OK
Reviewed 17 May 2011

We just returned from our 4th visit to the Grand Palladium. The trip was fantastic. Nothing is ever perfect, but this was great as usual. Room: The Mayan Suites are our favorite. The Bed was comfortable. We love the outdoor shower is very nice. The Mayan Suites are not for everybody there is a little give and take. You will...

 Report
Helpful?
1Thank OKTravelers83
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you OKTravelers83, I would like to thank you for the good comments about your stay. For us is very important the feedback from our guests in order to improve our service. If you decide to come back here in a future do not hesitate to contact me Regards, Banesa Mª Burque Resident Manager dtor.colonialkantenah@fiestahotelgroup.com

St Louis MO
Reviewed 16 May 2011

Spent a week with 4 other couples, we had upgraded to the Mayan suite and received room 3604. 3 of the other couples had also booked at the same time and upgraded to the Mayan suites. When we checked in they told half of our group they would be staying on the colonial side which is not what the travel...

 Report
Helpful?
4Thank K_and_A_StLoui
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you K_and_A_StLoui for taking time to give us your comments about your experience with us in the Grand Palladium. I would like to give my apologies for the inconveniences that you have had in your room with safe box and air conditioned. We always have the best intentions in order to provide the best accommodations to our guest, we...

Manchester
Reviewed 13 May 2011

Myself and my girlfriend returned from this resort last week. This was our first holiday together so we were both obviously quite nervous before hand. However I can honestly say that this resort met and exceeded all of our expectations. The resort in itself is very large, made up of four different hotels which you get full acces to. This...

 Report
Helpful?
6Thank daggski
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear daggski, For us is a great pleasure to receive your comments with reference to the service received by our staff, as well as the satisfaction that you had in relation to facilities and amenities of the hotel. Our goal is to exceed the expectations of guests and create the fidelity with repeat travelers back to our hotels, always with...

Phoenix, Arizona
Reviewed 12 May 2011

This was our third time at the Grand Palladium. We stayed in the Mayan Suites, which we have every single time. The Mayan Suites in Kantenah are much better as they are right on the beach and much quieter. We love them. Service was fantastic as usual. The beaches and snorkeling were great as always. Though we did go to...

 Report
Helpful?
3Thank bretntev
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear bretntev, On behalf of Grand Palladium team, I would to thank you for your very generous words. They are very much appreciated. It is a pleasure to know that you have had a wonderful holidays again with us. Regards from Riviera Maya. Banesa Maria Burque Resident Manager dtor.colonialkantenah@fiestahotelgroup.com

vancouver
Reviewed 10 May 2011

The Good There is more walking involved because of its size and sprawl but trams transport guests between the four lobbies and directly to your suite. The beach, pools (conventional and saltwater), spa, sports activities and other amenities are good. The spa is exceptionally good with steam and sauna rooms, Jacuzzi, warm water massage, pool area and well equipped gym…..all...

 Report
Helpful?
1Thank eugmeister
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you eugmeister for taking time to give us your feedback about your holidays here in the Grand Palladium. All comments are very important for us because we try to improve our service and facilities every day. I take note about your comments about the food and I will check this with our Food & Beverage Manager and our Executive...

Saint Louis, Missouri
Reviewed 10 May 2011

I'll say right away that everyone's one main complaint in our group seemed the same. 10 people from Missouri, USA. I'll get to that later but first I have to talk about how awesome the resort is. Everything was extremely clean. People were continually cleaning, doing maintenance, taking care of customers. Trams were readily available for rides from the many...

 Report
Helpful?
1Thank Gride830
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Gride830; Thank you for staying with us and for your lovely review and recommendation.. We so much appreciate your kind tone; and feel happy that we were able to live up your expectations. Your home away from home awaits you next time you are in Mexico Kind regards, Santiago Escañuela Asistente Dirección

Gatineau, Canada
Reviewed 2 May 2011

This trip was my first time in Mexico and I wasn't disappointed. Grand Palladium had everything anyone could want, great food, awesome weather, a nice clean place and very welcoming. The staff was just amazing in making our trip a good one. Don't believe the reviews about cold food--I guess the food gets cold if you walk around with your...

 Report
Helpful?
3Thank Rockster7
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Rockster7, Thank you for your kind words. We are glad that you enjoyed your stay in our resort and the facilities and service that we provide. Our goal is not only to make our guests return but to make them feel more comfortable each time and to notice the improvements in our services. Thanks again and please do not...

Connecticut
Reviewed 1 May 2011

This was my 10th time in a Riviera Maya all-inclusive resort and my second time at this resort, the last time being in 2003. My 14 year old son, my brother and I spent a week at the resort, primarily for a scuba vacation. The good: 1. beautiful property with plenty of well-maintained marble floors etc, 2. friendly staff with...

 Report
Helpful?
1Thank ctmb-traveller
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear ctmb-traveller, We deeply appreciate you took the time to express your experience in the Grand Palladium. I would like to give my apologies for the inconveniences that you have had in your room and other facilities. I would want to comment that we have wifi with extra charge in the rooms and the hotel has free wifi in all...

Gibraltar
Reviewed 28 April 2011

First time in the Riviera and Palladium Kantenah Hotel and i must say it was PERFECT! Food was lovely in all restaurants especially the Steak House, rooms were really clean, Spa was amazing! The hotel staff were really nice, always going out of their way to help you with anything you needed.Everything was just great, nothing i could complain about!...

 Report
Helpful?
2Thank Gib22
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Gib22, I would like to thank you for taking the time to write on Trip Advisor about your experience regarding your vacation in Grand Palladium Resort & Spa, and also for the good comments about our service and hotel facilities. If you decide to visit us in the future, don't hesitate to contac with us. Sincerely, Banesa Mª Burque...

Lorraine, Qc, Canada
Reviewed 28 April 2011

Came back from the Grand Palladium Kantenah last week. It's a resort I do enjoy very much. I have to say this was my 5 or 6 time. The room was spotless (as always). The restaurants à la carte were all very good. Good service. The personnel was courteous and they always want to help you. The resort is well...

 Report
Helpful?
1Thank wanttotravel02
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear wanttotravel02, Thank you for taking to time to give us your comments about your holidays in the Grand Palladium. It's a pleasure for us to know that you enjoyed the hotel and facilities. If you decide to visit us in the future, don't hesitate to contact with us. Regards from RIviera Maya!!! Banesa Burque Resident Manager dtor.colonialkantenah@fiestahotelgroup.com

7,220 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6325)
Viewed
Hotel & Grounds (1390)
Viewed
Pool/Beach Area (1669)
Viewed
Dining (379)
Viewed
Family/Play Areas (102)
Viewed
Room/Suite (471)
Viewed
Bathroom (72)
Viewed
View from Room (75)
Viewed
Business Centre/Function Rooms (18)
Viewed
0:31
Videos (3)
Viewed
Other (2146)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (878)
Viewed
Amenities (306)
Viewed
Beach (26)
Viewed
Junior Suite King (59)
Viewed
Los Rocas Saltwater Pool (25)
Viewed
Main Pool (37)
Viewed
Mayan Suite (69)
Viewed
Dining (214)
Viewed
Secret Pool (Adults Only) (16)
Viewed
Standard Double Room (58)
Viewed
The Hotel (60)
Viewed
Waterpark Kids Pool (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Dining (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Akumal hotels
0.5 km away
Grand Palladium Colonial Resort & Spa
0.4 km away
Grand Palladium White Sand Resort & Spa
10.1 km away
Grand Bahia Principe Coba
Show Prices
Show Prices
Show Prices
9.0 km away
Grand Bahia Principe Tulum
1.5 km away
Grand Sirenis Riviera Maya Resort & Spa
9.8 km away
Luxury Bahia Principe Akumal Don Pablo Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $288 - $837 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Travelocity, Hotels.com and Jetsetter so you can book your Grand Palladium Kantenah Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 On the Beach Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
604 questions
Ask a question

See all questions (604)

Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the Kantenah side for a quieter room. If you want something a little more central, book in the Colonial or White Sands resorts.”
 of 5 bubbles K8555FMlindsayb, 22 Feb 2017 | Read review
“block 5 was a 5min walk to the restaurant etc lovely and quiet.In the jungle so lots of rooms won't have views but rest makes up for it”
 of 5 bubbles , 18 Feb 2017 | Read review
“East side rooms are more quiet as they are facing away from road. Look at map of grounds to decide which unit you may prefer.”
 of 5 bubbles lovewarmdestinations, 17 Feb 2017 | Read review
“We stayed in the villas. Tip: If you get a ground floor room, make sure it's not next to the maintenance closet room.”
 of 5 bubbles 437feliciab, 16 Feb 2017 | Read review
“Check the resort map and request a room near what matters to you”
 of 5 bubbles FabioB_Toronto, 12 Feb 2017 | Read review
5 of 5