We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Palladium Kantenah Resort and Spa

Show Prices
#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
Panoramas (23)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]}}
Add Photo Write a Review

5,318 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,921: English reviews
Start your review of Grand Palladium Kantenah Resort and Spa
 Click to rate
New York City, New York
Reviewed 2 days ago NEW

First, i want to say that i have stayed in many hotels in Riviera Maya and can compare with those experiences... Let's break it down into topics... Territory: huge! I like to walk and don't rely on transportation... but if you have to walk for 10-15 minutes to get somewhere that's a little too much. So you probably better off...

 Report
Helpful?
1Thank alexkh8
Reviewed 3 days ago NEW

My wife and I stayed at the Barcelo Colonial last year for the first time and we had such a great time we wanted to bring the kids back, but thought we'd try a new resort. I have to say the Grand Palladium bested the Barcelo in most regards. The jungle setting was fantastic and the kids loved all the...

 Report
Helpful?
3Thank UtahChris
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear UtahChris, Thank you for sharing such a delightful review about your last family holidays in our Grand Palladium Kantenah. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Having a previous experience on your visit to Riviera Maya, we are very honored to know that you and...

Barcelona, Spain
Reviewed 3 days ago NEW

From the moment you get in you get a feeling of being at home somewhat, the place is both safe and welcoming at the same time. The shows in the theater are fantastic, the kids pool in the kantenah is fantastic, my kids didn't want to go anywhere else. And the Kid's club and all the guys working there just...

 Report
Helpful?
Thank Manuset
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Manuset, You don´t know how happy and grateful we are that you and your family spend such a pleasant vacation during your stay at our Grand Palladium Kantenah, as we know how difficult it is for our guests to choose the ideal Hotel, and that best suits what they are looking for their dream holidays, especially when traveling with...

Montreal, Canada
Reviewed 3 days ago NEW

We just spent a week at the Grand Palladium Kantenah and we really enjoyed our experience. Here is a detailed review of our trip. First, some background on us. We are a couple in our 40’s and have travelled to many hotels in Riviera Maya, Jamaica and Cuba, some listed as 5* and top hotels as per Tripadvisor. Trips to...

 Report
Helpful?
3Thank Benoit L
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Benoit L, We feel honored to have the pleasure of welcome you and your wife at our Hotel Grand Palladium Colonial. Thank you for guiding us through all your trip and experience with this enriching review, we are glad that you share your tips and suggestions that will help other travelers as other people reviews helped you to enjoy...

Regina, Canada
Reviewed 4 days ago NEWvia mobile

I really enjoyed my stay here. We spent a wonderful week here. Service was wonderful. Just a couple things we had issue with : 1. I called before to inquire about a wheel chair as I have trouble standing or walk for longer periods of time and was told there would be one at resort for $50 deposit. When got...

 Report
Helpful?
Thank Glenn G
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Glenn G, Thank you for taking time to give us your feedback about your last holidays in the Grand Palladium Kantenah Resort & Spa. All comments are very important for us to improve our service and facilities every day and we are glad to know that you overall experience was wonderful and that you enjoyed the services that we...

Newcastle upon Tyne, United Kingdom
Reviewed 4 days ago NEW

Visited here for 2 weeks April 2017 loved it here. The complex is huge which is a plus for me but for those that don't like to walk there are any amount of golf buggies and a couple of little trains that shuttle people back and forward between all the lobbies and direct to the villas. I quite enjoyed just...

 Report
Helpful?
2Thank andrew h
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear andrew h, Thank you for sharing the lovely 2-week vacation that you had at our beautiful Resort. We feel thrilled to hear that you found only good things and everything you experienced during your stay at Grand Palladium Kantenah was great, from our well maintained grounds and transportation facilities to move between the areas, to the variety of delicious...

Seattle, Washington
Reviewed 5 days ago NEW

This resort is beautiful and exceeds expectations in service, entertainment and setting. It would be nearly impossible for a resort as gigantic as this one to be 5 stars by American standards because it's so massive and missing a few things that make a property 5 stars, but they make up for it with an excellent staff, service and pristine...

 Report
Helpful?
1Thank bailarina5678
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear bailarina5678, Thank you for taking the time to post such a great and detailed review about your experience at our Grand Palladium Kantenah Resort & Spa. It makes us really proud to know that most of the aspects at the resort, like the nature and beautiful grounds surrounding us, the fun activities for all family performed by our outstanding...

Chicago's North Shore, Illinois
Reviewed 5 days ago NEW

We just returned from a week at Kantenah. Building 49. Overall we loved it. Quick highlights... PROS: CLEANLINESS... the grounds, the rooms, the restaurants. All very clean and I am supremely picky about cleanliness. Top notch. POOLS/BEACH... There are so many pools and each one is like a different vacation!! We loved snorkeling in the salt pool and the ocean...

 Report
Helpful?
2Thank holuzaluley
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear holuzaluley, We are glad to know that you enjoyed of a lovely stay with your kids at Grand Palladium Kantenah. Thank you for highlighting your admiration for the cleanliness of our grounds and rooms, we are happy that your kids enjoyed the activities at the sports center, the snorkeling at Salt Water Pool and the breakfast at the buffet....

Reviewed 5 days ago NEWvia mobile

This was an amazing resort! We stayed on the Riviera Maya resort but visited all 4 of the resorts...Colonial, White Sands, Kentannah and the Riviera Maya. The fifth resort (Royal) was private and we did not have access to this one. There is a small train that can take you from one resort Libby to the other. The service was...

 Report
Helpful?
1Thank pmcgill
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear pmcgill, Thank you for your comment and for selecting our resort to spend your holidays with your family, we are so glad to know that you enjoyed your time at Grand Palladium Riviera Resort & Spa. It is wonderful to read that you were satisfied with many aspects of your stay, from the wide variety of activities and shows...

Gilbert, Arizona
Reviewed 5 days ago NEW

We just returned last night from our daugher's wedding here. I'll preface this by saying my wife and I have visited three other Riveria Maya resorts over the years and we strongly prefer small quiet resorts with lots of personal touches so we figured we'd "deal" with the scale of this property because it suited a large wedding and we...

 Report
Helpful?
1Thank mwinaz
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear mwinaz, Thank you for giving us the privilege of hosting your daughter’s wedding. We are thrilled you could make a great vacation experience out of it with your closest friends and family. We trust the wedding was gorgeous and feel very proud to know that the attentions and care of our staff made the experience even greater. Thank you...

7,435 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6540)
Viewed
Dining (383)
Viewed
Room/Suite (477)
Viewed
Pool/Beach Area (1717)
Viewed
Hotel & Grounds (1426)
Viewed
View from Room (76)
Viewed
Family/Play Areas (104)
Viewed
Bathroom (72)
Viewed
Business Centre/Function Rooms (18)
Viewed
0:31
Videos (3)
Viewed
Other (2264)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (878)
Viewed
Amenities (306)
Viewed
Beach (26)
Viewed
Junior Suite King (59)
Viewed
Los Rocas Saltwater Pool (25)
Viewed
Main Pool (37)
Viewed
Mayan Suite (69)
Viewed
Dining (214)
Viewed
Secret Pool (Adults Only) (16)
Viewed
Standard Double Room (58)
Viewed
The Hotel (60)
Viewed
Waterpark Kids Pool (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (2)
Viewed
Room/Suite (3)
Viewed
Dining (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Akumal
0.5 km away
Grand Palladium Colonial Resort & Spa
10.1 km away
Grand Bahia Principe Coba
9.0 km away
Grand Bahia Principe Tulum
Show Prices
Show Prices
Show Prices
0.4 km away
Grand Palladium White Sand Resort & Spa
1.5 km away
Grand Sirenis Riviera Maya Resort & Spa
10.0 km away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
8,176 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $281 - $799 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Orbitz, Travelocity, Hotels.com, Hotwire, Evoline ltd, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Grand Palladium Kantenah Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#7 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
690 questions
Ask a question

See all questions (690)

Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mayan Suite are the way to go! Private outdoor shower and directly on the beach.”
BenoitL68, 26 Apr 2017 | Read review
“ask for one not on the ground floor if you don't like the thought of fluffy animals visiting your balcony”
andrewhD3350NO, 25 Apr 2017 | Read review
“Building 49 is close to junior club and the rinconcito (sp?) pool.”
  • Jungle is literally right there. Ocean beyond it.
holuzaluley, 24 Apr 2017 | Read review
“Kantenah very nice. Ask for a free Member Room. Apparently remodel of Riviera and Royal Suites is coming. We'll look into that next time.”
mwinaz, 24 Apr 2017 | Read review
“best would be the 49 - 50 - 52 villas, easier walking distance to pool, beach and lobby”
ahmadb69, 20 Apr 2017 | Read review
5 of 5