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Grand Palladium Kantenah Resort and Spa

CancelonUSD 234*
View Deal
#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 427*
USD 234*
Great Deal
USD 300*
USD 300*
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,379 Reviews from our TripAdvisor Community

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Showing 2,942: English reviews
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A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

We stayed at the kantenah resort, it was on the opposite side of the beach area- I asked when we checked in If they can get us something closer since I'm still recovering from a spinal injury and it's hard for me to walk around as much as anyone else can... but nope! The room was nice. I'm in my...

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Helpful?
Thank A TripAdvisor Member
Clarkston, Michigan
Reviewed 2 days ago NEWvia mobile

If you have the chance to go to this resort, do It! Were buffet meals were the best. Entertainment was decent. Drinks were great. There was a bar at every pool. The beach was good even though my wife orders looks. We upgraded the room to have an outdoor shower. There was a slight mildew smell but that is normal...

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Helpful?
Thank Brian P
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Brian, Thank you for your fantastic review and kind recommendation to other travelers to visit our Grand Palladium Kantenah Resort & Spa. All this great team feels grateful and motivated to read your words. It is comforting to know that everything you experienced during your stay with us could be within reach of what you would have expected. We...

Reviewed 1 week ago NEWvia mobile

We stayed here for a family wedding from May 6th-May 13th. In general, it is a very nice resort. The grounds are beautiful, very well maintained and clean. The ocean is amazing, even though it was too wavy and windy to snorkel or do any other water activities. The pools are plentiful and we enjoyed swimming in the small pool...

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6Thank Hailey H
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Hailey H, Thank you for your nice feedback regarding your stay at the Grand Palladium Kantenah Resort & Spa. We trust that all you family enjoyed the wedding that you came for! It is wonderful to read the aspects of your stay that you enjoyed, thank you for highlighting our beautiful grounds, the amazing Caribbean ocean, and the kind...

Ontario, Canada
Reviewed 1 week ago

We just returned from our first trip to this resort, and Riviera Maya, on the 6th, and it could not have been more perfect! This is probably going to be long, but hopefully it will give some insight into what makes this resort unique. ARRIVAL/ROOM: We arrived at the resort just after 1, and were able to check in, but...

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Helpful?
5Thank sara_nicole_137
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear sara_nicole_137, Thank you for such a wonderful comment, we are honored to have been chosen not only for your first visit to Riviera Maya but also for you to celebrate your 5th Anniversary with your boyfriend at our Grand Palladium Kantenah Resort & Spa. It warms our hearth to read the incredible moments that you enjoyed, from a smooth...

Raleigh, North Carolina
Reviewed 1 week ago

having a suite on the beach directly behind La Jarra Beach Bar was not only perfect location, but we made some friends! Fernanda, Rod, and Irvine treated us like family and we were able to make friends with a couple who come every year just to use this beach bar! The Buffet food very good with a wide variety. Delicious...

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Helpful?
1Thank juliathrash
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear juliathrash, Thank you your excellent comments; it is a great satisfaction for us to know that your stay at Grand Palladium Kantenah exceeded your expectations. We will congratulate the incredible bartenders team that welcomed you and offer you big smiles with efficient attentions, and applaud the great attentions from Erika and we believe it was Francisco that also serve...

Reviewed 1 week ago

This is the perfect resort for everyone! We were offered something to drink and eat right at check-in and given a lift by one of the lobby carts right to our room. The room was very clean and air conditioned perfectly. I was nervous about travelling with a peanut allergy but all I had to do was present a special...

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Helpful?
1Thank Adam M
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Adam M, Thank you for the privilege of being your hosts for your first trip to Mexico, we are pleased to know that you and your family had a great time in our Resort. From your smooth check in, to our Palladium Dietary Card Program that worked just fine for you, giving you special attentions from our staff, to...

Reviewed 1 week ago via mobile

Their are so many positives I don't know where to begin! The ride may be long from the airport but definitely worth it! We arrived and check in was a breeze, we all stayed in the colonial section villas 1 and 3, rooms were beautiful, bed and pillows were very uncomfortable though, but who stays in the room! The buffets...

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4Thank Jacquelyn R
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Jacquelyn R, We are very pleased to read that your stay was successful and our Hotel the best place you have ever been, since we are passionate with our job and everything we do is to make you feel comfortable and pampered. On behalf of all the people working at Grand Palladium Kantenah we want to thank you for...

Missouri
Reviewed 1 week ago

Let me just say you definitely want to stay here. We walked into the Kantenah lobby and felt like we walked into a movie. The lobby is beautiful, our bags were quickly taken care of and we were greeted with yummy mimosas. Ariceli checked us in smoothly, gave us lots of great tips and answered all of our questions with...

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2Thank racpie
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear racpie, We appreciate the time you have spent sharing your experience at our Grand Palladium Kantenah Hotel and thank you infinitely for your kind recommendation to other Trip Advisor readers to stay with us. From the first impression of our Lobby, to the first smile from Araceli, to the best meal ever at our Sumptuori restaurant and the relaxing...

Reviewed 2 weeks ago

This way my family's first time at this resort in Mexico. The food was good, rooms were cleaned daily and service was quick and great most of the times. Wake up early to go reserve for restaurants.. Beach was nice, few rocks and seaweed but no complaints. We loved seeing the animals on the resort, however it is mentioned not...

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Helpful?
1Thank fel v
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear fel v, It was lovely having you and your family for the first time in our resort, and we are pleased to know that your experience was very good. It makes us really proud that you enjoyed many aspects of your stay at the resort, like our food selection, the cleanliness of your room and the services from our...

Moncton, Canada
Reviewed 2 weeks ago

We were at the Palladium Apr15-29th for our 10th visit and it's hard to believe that it just keeps getting better! We loved the specialty drinks featured in the lobbies every night, the new Thai restaurant, and the country music band that played at the beach on Thursdays and the Riviera lobby on Friday nights. As always, the food, drinks,...

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Helpful?
Thank Cormier_michelle
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Cormier_michelle, Thank you for your loyalty to our resort, the love to our people and for sending us your amazing feedback on this 10th visit to our Grand Palladium Kantenah. It is comforting to read that the aspects like food, drinks and service continue to meet your expectations, as for the new, we highly value your positive comments regarding...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $268 - $1,037 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotwire, Booking.com, BookIt.com, Hotels.com, TravelUp, Priceline, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and Hotel.de so you can book your Grand Palladium Kantenah Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 Spa Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mayan Suite”
juliathrash, 15 May 2017 | Read review
“If you have tech devices bring a small lead cord with multiple plug ins as the rooms only have one power outlet in the bathroom.”
Zeke234, 6 May 2017 | Read review
“WE were in Villa 43, a good spot, close to the main lobby & restaurants. Also not too far from the beach & pool.”
AlB206, 5 May 2017 | Read review
“no view from any balcony just jungle”
AdnilAylmer, 5 May 2017 | Read review
“I think being close to lobby area is a better choice, we were in building 42. Easy access to everything.”
rumbo, 5 May 2017 | Read review
5 of 5
Cancelon
USD 234* /night
View Deal
Expedia.comUSD 300
Orbitz.comUSD 300
PricelineUSD 427
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
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