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Grand Palladium Kantenah Resort and Spa

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#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,309 Reviews from our TripAdvisor Community

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Showing 2,917: English reviews
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Regina, Canada
Reviewed yesterday NEWvia mobile

I really enjoyed my stay here. We spent a wonderful week here. Service was wonderful. Just a couple things we had issue with : 1. I called before to inquire about a wheel chair as I have trouble standing or walk for longer periods of time and was told there would be one at resort for $50 deposit. When got...

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Helpful?
Thank Glenn G
Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEW

Visited here for 2 weeks April 2017 loved it here. The complex is huge which is a plus for me but for those that don't like to walk there are any amount of golf buggies and a couple of little trains that shuttle people back and forward between all the lobbies and direct to the villas. I quite enjoyed just...

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Thank andrew h
Seattle, Washington
Reviewed 2 days ago NEW

This resort is beautiful and exceeds expectations in service, entertainment and setting. It would be nearly impossible for a resort as gigantic as this one to be 5 stars by American standards because it's so massive and missing a few things that make a property 5 stars, but they make up for it with an excellent staff, service and pristine...

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Helpful?
1Thank bailarina5678
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear bailarina5678, Thank you for taking the time to post such a great and detailed review about your experience at our Grand Palladium Kantenah Resort & Spa. It makes us really proud to know that most of the aspects at the resort, like the nature and beautiful grounds surrounding us, the fun activities for all family performed by our outstanding...

Chicago's North Shore, Illinois
Reviewed 2 days ago NEW

We just returned from a week at Kantenah. Building 49. Overall we loved it. Quick highlights... PROS: CLEANLINESS... the grounds, the rooms, the restaurants. All very clean and I am supremely picky about cleanliness. Top notch. POOLS/BEACH... There are so many pools and each one is like a different vacation!! We loved snorkeling in the salt pool and the ocean...

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Helpful?
1Thank holuzaluley
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear holuzaluley, We are glad to know that you enjoyed of a lovely stay with your kids at Grand Palladium Kantenah. Thank you for highlighting your admiration for the cleanliness of our grounds and rooms, we are happy that your kids enjoyed the activities at the sports center, the snorkeling at Salt Water Pool and the breakfast at the buffet....

Reviewed 2 days ago NEWvia mobile

This was an amazing resort! We stayed on the Riviera Maya resort but visited all 4 of the resorts...Colonial, White Sands, Kentannah and the Riviera Maya. The fifth resort (Royal) was private and we did not have access to this one. There is a small train that can take you from one resort Libby to the other. The service was...

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Helpful?
Thank pmcgill
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear pmcgill, Thank you for your comment and for selecting our resort to spend your holidays with your family, we are so glad to know that you enjoyed your time at Grand Palladium Riviera Resort & Spa. It is wonderful to read that you were satisfied with many aspects of your stay, from the wide variety of activities and shows...

Gilbert, Arizona
Reviewed 2 days ago NEW

We just returned last night from our daugher's wedding here. I'll preface this by saying my wife and I have visited three other Riveria Maya resorts over the years and we strongly prefer small quiet resorts with lots of personal touches so we figured we'd "deal" with the scale of this property because it suited a large wedding and we...

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Thank mwinaz
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear mwinaz, Thank you for giving us the privilege of hosting your daughter’s wedding. We are thrilled you could make a great vacation experience out of it with your closest friends and family. We trust the wedding was gorgeous and feel very proud to know that the attentions and care of our staff made the experience even greater. Thank you...

Woodland Park
Reviewed 6 days ago NEW

Resort is a lill bit above average at best, clean rooms and amenities, they get extra points for pool/entertainment staff, awesome work guys, great with kids, a lot for kids to do BUT that's about it, food is average (a lot of it but .. eh), restaurants/buffets always packed, my advice would be book at Kantenah resort but eat at...

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3Thank ahmadb69
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear ahmadb69, Thank you for coming for your spring break holidays with your family and for taking the time to post your thoughts and concerns about your recent stay at the Grand Palladium Kantenah, we appreciate the confidence you have in our Palladium brand. We are pleased to know that you enjoyed the comfort and amenities in your room, as...

Port Clinton, Ohio
Reviewed 1 week ago NEW

I cannot say enough about this resort. The people were incredible. The facilities were very well maintained. The resort is 80% natural so if you want to see wildlife, this is the place. If you go to visit this resort you MUST stop in and see Francisco at the Sports Bar. What a GREAT person and an excellent bar tender....

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1Thank arunge2017
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear arunge2017, Thank you for your extraordinary comments and recommendation, we are thrilled to have made your stay so memorable at Grand Palladium Kantenah. It is wonderful to know that you appreciated the natural beauty of our grounds and amazing wildlife, which we love so much and protect, but we mostly want to thank you for the affection expressed in...

Reviewed 1 week ago NEW

We went to Grand Palladium last year for a week. It was excellent. We enjoyed relaxing there while walking on long beach, swimming in pool, and eating at some restaurants. They had an excellent food! They even provide ice cream for kids at bars! My kids love it! They had good ice cream (mexico). I like it too and it...

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Helpful?
Thank Patrick W
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Patrick W, Thank you for thinking of us again after your visit last year, we are happy to know that you and your family had a great time enjoying the food, the beach and pools, but we are thrilled that your kids specially loved the ice cream that we provide at bars and restaurants. We really do not know...

Edmonton, Canada
Reviewed 1 week ago

First time to the Mayan side of Mexico and to a Grand Palladium resort. It was great! We met with a group of people ranging from ages 4-44 and everyone seemed to enjoy themselves thoroughly. I really enjoyed the fact that the resort was so large. We could walk for ages and explore new areas, which is a plus to...

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3Thank czamo
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear czamo, Thank you for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Between having your morning coffee by the beach, exploring our paths thought the jungle, to have enjoy and have fun with the many...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $279 - $787 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#7 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
688 questions
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one not on the ground floor if you don't like the thought of fluffy animals visiting your balcony”
andrewhD3350NO, 25 Apr 2017 | Read review
“Building 49 is close to junior club and the rinconcito (sp?) pool.”
  • Jungle is literally right there. Ocean beyond it.
holuzaluley, 24 Apr 2017 | Read review
“Kantenah very nice. Ask for a free Member Room. Apparently remodel of Riviera and Royal Suites is coming. We'll look into that next time.”
mwinaz, 24 Apr 2017 | Read review
“best would be the 49 - 50 - 52 villas, easier walking distance to pool, beach and lobby”
ahmadb69, 20 Apr 2017 | Read review
“Any room to stay cause you probably wont stay in room much anyway. So much things to do on resort!”
patrickwX5735PG, 19 Apr 2017 | Read review
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